SaaStr

MAY 28, 2024

If you’ve read SaaStr or have been around for the last decade, you might be familiar with some of the repeated GTM mistakes founders tend to make, but the world of hiring, people, scaling, and workplace expectations are significantly different today than they were before March 2020. Don’t make the hire. They don’t get you leads.

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Sales Hiring Scale AI Search AI 244

SaaStr

JANUARY 12, 2024

We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. PS – watch his recent deep dive on this and a bunch more SaaS metrics for 2024 in the Workshop he did with us.) They paused hiring for a year (rather than cut) and got profitable. Sales grew a little less.

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Sales Hiring Customer Success Scale AI 244

SaaStr

DECEMBER 31, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The New Normal: 700 Employees at $200,000,000 in ARR ServiceTitan: The First Great SaaS IPO of 2024 (Potentially) at $500,000,000+ ARR Why The Greatest Sales Teams Just Kill It On Dec 31. When Everyone Else Has Gone Home.

Scale 212

Scale Sales Hiring AI Customer Success 212

SaaStr

OCTOBER 10, 2022

From a venture capital perspective, there’s now a premium on driving efficient growth rather than growth at any cost. . “Sales and marketing alignment is a terrific place to figure out and improve efficient growth.” . From the get-go, ensure alignment between sales and marketing teams on goals and anticipated outcomes.

Scale 268

Scale Sales Hiring Marketing Venture Capital 268

SaaStr

MAY 3, 2023

Scaling a company comes with all kinds of hiccups and failures. Sometimes the best way to avoid hard-to-fix mistakes is by hearing how other people flubbed it while they were scaling. In this week’s Workshop Wednesday , held every Weds at 10 a.m. Things don’t always get better by hiring someone new.

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Sales Hiring Scale Pricing Customer Success 172

SaaStr

MAY 3, 2024

Amplitude’s CEO: “Hitting Hypergrowth with Amplitude’s CEO, Spenser Skates: Take Your SaaS Company from $25M to $100M+” A really great SaaStr Annual session on when and how to go multiproduct, how to hire the top execs, and so much more! #3.

Scale 202

Scale Sales Hiring Scaling Innovation 202

SaaStr

NOVEMBER 21, 2023

In a recent Workshop Wednesday, held every Wednesday at 10 a.m. But you can only hire so many translators. Leveraging AI helps you achieve scale while still serving the needs of a broad customer base. It can generate a draft based on the context of the ticket, sales deal, marketing program you’re using, etc.

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AI Scale Generative AI Sales Hiring 223

SaaStr

DECEMBER 27, 2023

It became a hiring ground for early-stage out-of-college grads who are just getting started and have helped keep Dobeco’s real estate costs and salaries more manageable. When a new sales leader comes in, they usually say the data is messed up, difficult to comprehend, and unclear about where leads are coming from.

Sales Hiring 198

Sales Hiring Scale SMB Outsourced Development 198

SaaStr

JULY 30, 2023

In this week’s Workshop Wednesday, held every Wednesday at 10 a.m. MarTech stack and budget (always be on the lookout for cutting-edge platforms) A growth mindset Scalable, Low CAC Growth Strategies “One example that works well for sales-led SaaS businesses is outbound,” says Cabane. How Fast Is “Hyper-Growth?” Map it all out.

Scale 200

Scale Sales Hiring AI Banking 200

SaaStr

MAY 10, 2024

At this week’s Workshop Wednesday, Lucas Price, former SVP of Sales at Zipwhip and founder and CEO at Yardstick, shares his insights on how to hire and build a high-performing sales team. During that time, he wasted a lot of money on failed sales hires and decided to learn everything about hiring sellers.

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Sales Hiring Scale Sales Interviewing 193

SaaStr

DECEMBER 29, 2023

It can replace humans for those companies that can’t find someone to send emails, update the website, or do sales. Q: As you scale, how metrics-oriented should the company be? He doesn’t think you should hire anyone who isn’t metrics-oriented. Customer success was pushed into a sales role and that has changed permanently.

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Scale Sales Hiring Customer Success AI 228

Sales Hacker

OCTOBER 26, 2020

The same can be said for sales enablement. Earlier in my career, I helped build a global sales enablement team at Oracle Marketing Cloud that designed, deployed, and measured a sales onboarding program integral to a business unit responsible for $675M in annual recurring revenue. Sales Onboarding. Sales Onboarding.

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Sales Enablement Sales Hiring Scale Sales 106

SaaStr

JULY 14, 2022

Fast forward to today, and there is an amazing amount of B2B-centric content out there, and many others have put together amazing events around the hard-learned lessons of scaling revenue and scaling SaaS companies. 2017 The Third SaaStr Annual: Scale Together. 2018 The Fourth SaaStr Annual: Learn and Scale Together.

Scale 277

Scale Sales Recruiting CTO Hire New CTO 277

ChurnZero

JANUARY 4, 2024

Specialization, fractional hiring and more: how will customer success teams change in 2024? “They’ll either need to be deep technical experts, and manage end-to end-implementations and customer success, or they will need to be revenue-focused and carry expansion quotas or expectations.

Customer Success 52

Customer Success Trends Sales Hiring Artificial Intelligence 52

OpenView Labs

APRIL 29, 2021

This is a recap of OpenView Talent Partner Steve Melia’s workshop. . Recruiting top talent is the common denominator across all scaling startups. Related read: The CEO’s Guide to Hiring Executives—According to Someone Who Has Hired Hundreds. Hiring a search firm is not cheap. It’s a lot. Prices are outrageous.

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Sales Recruiting Outsourcing Services Sales Hiring Scale 81

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al., Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al.,

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Sales Hacker

JUNE 16, 2022

It’s been a tough couple of years, Sales Hackers. What do the changing market conditions mean for RevOps and sales? What do the changing market conditions mean for RevOps and sales? VP of Global Inside Sales at Tray.io. Q: What should sales orgs expect to see in the coming weeks? And it’s about to get tougher.

Scale 94

Scale Sales Hiring Sales Headcount 94

Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

Sales Recruiting 135

Sales Recruiting Sales Hiring Scale Social Media 135

Natalia Luneva

NOVEMBER 11, 2021

How he founded Sales playbook. I founded SalesPlaybook after getting frustrated by the lack or absence of sales support for startup founders. A lot of these companies have never done outbound sales and they don’t have a repeatable process in place and they haven’t really nailed down their ideal customer profile.

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Sales Recruiting Sales Hiring Scale Sales 52

Sales Hacker

OCTOBER 30, 2018

Welcome to Sales Hacker’s first-ever Influential Women in Sales list! In this exclusive list, we wanted to honor not just female leaders that promote their own sales platform (no shame in that!) They say “You can’t be what you can’t see,” and the sales floor is no exception.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al., Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al.,

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

SaaStr

OCTOBER 10, 2023

On a sales front, how do you evolve past founder-led sales, or together with it, so that you can scale your organization? Founder-led sales can be an immense strength and rapidly become a limiting factor. In last week’s Workshop Wednesday, held every Wednesday at 10 a.m. Time is the enemy.

Scale 199

Scale Sales Hiring Scaling Sales 199

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Hire Game Changers to Propel Growth. Full post. . The best part?

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

ChurnZero

FEBRUARY 17, 2021

Each inquiry, advisory engagement, and workshop that they conducted, was tagged to a corresponding business challenge. TSIA Resource: Tips for Hiring A Customer Success Manager. ChurnZero Resource: Secrets to Scaling Your Customer Success Function. TSIA Resource: Using Partners to Scale Your Customer Success Organization.

Customer Success 78

Customer Success Technical Review Scale Sales Hiring 78

Chart Mogul

FEBRUARY 27, 2018

Since leaving Calendly she helps high-growth SaaS companies get inside their customers’ heads and increase conversions along their sales, marketing, and onboarding funnels. Just a few of the topics we cover: Why startups’ approach to marketing is so often an afterthought, and how that impacts the first few marketing hires.

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Sales Hiring Technical Review Marketing SaaS 69

SaaStr

FEBRUARY 6, 2024

While we recently held a live workshop on what will change for Customer Success in SaaS in 2024 with Jason and Nick , we ran out of time to answer some of the top questions both get and what their answers would be now in 2024. So in the latest installment of SaaStr’s Workshop Wednesday, we did exactly that.

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Customer Success Scale Sales Hiring Benchmarks 240

SaaStr

FEBRUARY 1, 2024

As companies scale, they evolve, so how should marketing evolve accordingly to add maximum value? In last week’s Workshop Wednesday , held every Wednesday at 10 a.m. PST, Kady shares the ten things that change in marketing as you scale. PST, Kady shares the ten things that change in marketing as you scale.

Scale 193

Scale Scaling Sales Hiring Marketing 193

ChurnZero

MARCH 3, 2020

Conferences, forums, and workshops are a great way to brush up on your skills, learn new ones and hear from thought leaders and experts in your industry. This event takes a unique approach to getting your hands dirty, with workshop components like no other. Their mission is to help SaaS companies gain traction, grow an scale.

Customer Success 72

Customer Success Technical Review Sales Hiring Scale 72

SaaStr

AUGUST 8, 2023

In a fascinating workshop session, Miao shares his thoughts on how finance teams can contribute to company strategy and grow revenue. SaaStr Workshop Wednesdays are LIVE every Wednesday. You must build a lean, impactful team to help your business scale. Sign up for free. Every Wednesday at 10 a.m. Sign up for free HERE !

Scale 171

Scale Finance Outsourcing Services Sales Recruiting 171

SaaStock

FEBRUARY 12, 2019

The third stop will be New York, where 400+ SaaS leaders will gather to connect and share what they’ve learned about growing and scaling their SaaS. How they kept their attention to detail despite the scale. Instilling discipline in sales execution. Hiring, engaging and maintaining culture with limited resources.

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Scale SaaS Sales Hiring Operational efficiency. 145

Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

SaaStr

APRIL 30, 2024

How do you build GTM efficiency in SMB sales? The CRO at Owner, Kyle Norton, shares his learnings and strategies for building better efficiency into your GTM motion at Workshop Wednesday, held every Wednesday at 10 a.m. Ways to scale that don’t include rampant inefficiency and burn. Kyle made this mistake in his first startup.

Scale 253

Scale SMB Sales Hiring Sales 253

Sales Hacker

FEBRUARY 3, 2020

This week on the Sales Hacker podcast, we speak with Matt Cameron , Founder and Managing Partner of SaaSy Sales Management. SaaSy Sales Management runs in-person, public, and private workshops to teach go-to-market SaaS leaders how to produce the best outcome for their company and their people.

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Underperforming Technical Team Scale Sales Hiring Technical Review 80

SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. Let’s jump right into part one. Why is that?

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Payment Solutions Sales Hiring AI SaaS Payments 221

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Before Figma, Kyle spent close to 3 years as an Account Executive at ADP. Why is it so hard moving from 0-1 in sales? How does Kyle advise founders when it comes to making your first sales hire?

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Sales Hiring Sales Recruiting Scale Technical Advisors 193

SaaStr

SEPTEMBER 14, 2023

That’s why SaaStr founder and CEO Jason Lemkin held an “Ask Me Anything” session at this week’s Workshop Wednesday, held every Wednesday at 10 a.m. In this Ask Me Anything Part 1, Lemkin answers the questions: Many VCs talk about funding, yet you’re so focused on sales. That VP of Sales came out of Salesforce. Why is that?

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Outsourcing Services Sales Hiring Scale Sales Recruiting 205

Intercom, Inc.

SEPTEMBER 23, 2021

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. ” Now, he is the CEO of a major hair salon, a franchisor, and I was hired to speak to over a thousand franchisees and their managers. ” This happened in one of our workshops. Intercom on Customer Engagement.

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Airlines Technical Review Sales Hiring Scale 145