User Pilot

AUGUST 20, 2023

So if you want to learn about how to apply and practice a proactive service without spending too much time, keep diving into this article. Create an in-app knowledge base that’s easily accessible from your app, resourceful, and curated for specific user segments. Building a resource center with Userpilot.

Software Review 80

Software Review Scale Onboarding User Experience 80

Sales Hacker

AUGUST 2, 2023

We will be pouring more resources into building the best educational media company for all things sales and go-to-market. We have some truly massive initiatives in the works and we’ll be sharing articles, podcasts, newsletters, and videos on some of the most cutting-edge topics when it comes to generating revenue. A connected way.

Branding 74

Branding Sales Innovation Education 74

Sales Hacker

AUGUST 2, 2023

We will be pouring more resources into building the best educational media company for all things sales and go-to-market. We have some truly massive initiatives in the works and we’ll be sharing articles, podcasts, newsletters, and videos on some of the most cutting-edge topics when it comes to generating revenue. A connected way.

Branding 63

Branding Sales Innovation Education 63

User Pilot

MARCH 21, 2024

Providing exceptional customer service by offering 24/7 support through in-app resources and optimizing customer experience. Analyzing customer behavior with feature tags and event tracking to identify and address friction points. Create help resources in different formats to directly tackle these challenges.

Strategy 102

Strategy Software Review Social Media Engagement 102

User Pilot

AUGUST 5, 2023

In this article, we’ll explore effective strategies to convert NPS passives into enthusiastic promoters who’ll advocate your product or service. Provide customers with self-service resources to assist them in real time. Feature tag event data with Userpilot. How to turn NPS passives into promoters using Userpilot?

Scale 95

Scale Retention User Experience Strategy 95

User Pilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually. Let's jump right into it! How does it work?

Software Review 97

Software Review Underperforming Technical Team Technical Review Systems Review 97

User Pilot

JULY 18, 2022

If you aren’t and want to boost these metrics, this article is for you! Provide users with sufficient in-app educational resources they can always refer to when stuck. Your resource center should include multiple resources such as video tutorials , webinar recordings , knowledge base articles, etc.

Retention 89

Retention SaaS Customer Lifetime Value Education 89

User Pilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. Pendo Feedback’s key features include: active and passive feedback and customer request collection responses tagging customer engagement analysis planned and released feature tracking road-mapping Pendo Feedback. Pendo vs Amplitude? This is a serious dilemma. Ready to dive in?

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. This is where you tag your UI elements and then measure activity in the form of clicks and hovers. Feature tagging and click tracking in Userpilot.

Artificial Intelligence 97

Artificial Intelligence Data Software Review Machine Learning 97

Buffer Resources

NOVEMBER 16, 2023

In this article, I attempt to do just that and help you make the right decision for your brand. Feature What it is Benefits Downsides Worth the Price Tag? One is a resource I shared that got me more engagement than normal, and two is a series of news updates I used to share but have since paused. What is X Premium?

Social Media 120

Social Media Subscription Payment Features Engagement 120

User Pilot

MARCH 16, 2023

This article serves as a UserGuiding pricing guide and discusses better alternatives that might be worth investing in. Even though UserGuiding lets businesses create a resource center and perform product analytics, the main attraction of the platform is its user onboarding flow builder. You can also make up to 20 feature tags.

Pricing 95

Pricing Software Review Technical Review Onboarding 95

User Pilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. You can do this by curating a knowledge base full of resources like product documentation , video tutorials , how-to articles, etc. Let’s dive right in!

SaaS Payments 87

SaaS Payments Business SaaS Payment Solutions 87

User Pilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Chatdesk Trends automatically tags and identifies patterns in customer feedback from different channels. If so, you’re in the right place!

Marketplace as a Service 85

Marketplace as a Service AI Search Social Media Customer Support 85

User Pilot

AUGUST 6, 2023

On top of that, our article: Defines what marketing automation is. Resource centers and chatbots are another way to provide automated guidance and support to users. The same applies to existing templates and all the resources you’ve previously developed. You can use feature tagging in Userpilot for lead-scoring automation.

Marketing 92

Marketing SaaS Social Media Onboarding 92

User Pilot

NOVEMBER 9, 2023

Implementing an in-app resource center to provide self-service support. A good tactic for this is to, for example, use an NPS tool (like Userpilot) to tag NPS survey responses. Tagging NPS responses with Userpilot. Create help resources in different formats to directly tackle these challenges.

Customer Lifetime Value 96

Customer Lifetime Value Software Review Interviewing Retention 96

Neil Patel

JULY 9, 2021

Smart bloggers, news publishers, and digital content marketers are already tapping into this huge resource for targeted traffic and better search engine visibility. Google News is reserved for sites and blogs that publish timely, topical articles. You can tell that just from looking at the meta tags. Do the math.

Social Media 145

Social Media Engineering Forecasting Branding 145

User Pilot

FEBRUARY 24, 2023

If so, you’re in the right place because that’s what this article explores! Feature tagging in Userpilot is the equivalent of click-to-track events in Appcues except that you can also track form fills and hovers. However, the key difference is that with Userpilot you can tag and analyze qualitative responses in-app.

Software Review 95

Software Review Engagement Onboarding Pricing 95

Neil Patel

DECEMBER 13, 2021

Like the domain, using your exact keywords in the Heading 1 and Heading 2 tags will help you with your Bing SEO rankings. You should also sprinkle your keywords naturally in the alt tags and meta description. It’s a great resource to find the keywords you rank for, your indexed backlinks, spammy links to disavow and much more.

Social Media 145

Social Media Engineering Machine Learning Artificial Intelligence 145

Buffer Resources

DECEMBER 5, 2023

Each week, we (the Content team) would receive overflowing inboxes filled with requests to post articles on the Buffer blog. We’ve also had much success from the initial article announcing the program, bringing in over 45,000 pageviews and 350 signups. Reviewing the articles is quite similar to how we operate as a Content team.

Scale 104

Scale Benchmarks Social Media Communication 104

User Pilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. Track in-app user behavior toward key actions You can tag features to discover how various user segments engage with them. Use feature tags to track in-app behavior.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

DECEMBER 12, 2022

Build with a tool rather than from scratch: You’ll need different dashboards at different stages and will spend too many resources trying to customize dashboards from scratch. Use feature tagging and see how customers engage with features. Feature tagging gives you granular insights into how users interact with your product.

Engagement 94

Engagement Metrics Scale Customer Lifetime Value 94

User Pilot

OCTOBER 24, 2023

There are multiple ways to identify dormant users: Monitoring product usage, tagging core features, or tracking critical events to measure product usage metrics and see what users are disengaging. Implementing an in-app resource center to prevent users from having to leave your app in order to solve their issues and provide proactive support.

Customer Lifetime Value 88

Customer Lifetime Value Software Review Retention Engagement 88

User Pilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. You will have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages. Set up custom events using Google Tag Manager.

Software Review 93

Software Review Technical Review Underperforming Technical Team Retention 93

User Pilot

JULY 5, 2023

In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores. NPS response tags help you identify common customer pain points by grouping feedback from NPS follow-up questions’ responses into theme buckets (tags). Analyze NPS response tags in Userpilot.

SaaS Payments 97

SaaS Payments Payment Solutions Payment Services Payment Methods 97

User Pilot

APRIL 11, 2023

This article explores the latest customer retention statistics across different industries and highlights tips to help you define a winning customer retention strategy. Create a knowledge base that combines different resource formats and helps users troubleshoot at any time. Userpilot Resource Center.

Retention 97

Retention Automotive SaaS Customer Lifetime Value 97

User Pilot

JUNE 8, 2023

In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. Tag features and custom events let you track feature usage and adoption progress. Feature tags , tracked events, and custom events are useful in this case. Feature tagging in Userpilot.

SaaS Payments 90

SaaS Payments Data Payment Solutions Payments 90

Sixteen Ventures

AUGUST 26, 2020

Everything rolls-up to dollars… time and other resources – and even the negative sentiment in the market caused by churning-and-burning customers – all have an associated monetary value. My standard disclaimer: As with everything I publish, this is just an article. What’s the cost of working with Bad-fit Customers?

Customer Success 128

Customer Success Churn Leadership Interviewing 128

User Pilot

JANUARY 9, 2023

This article considers all you need to know about retention marketing. Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Save resources on customer acquisition. Retain customers with customized educational resources.

Customer Lifetime Value 94

Customer Lifetime Value Retention Marketing Scale 94

User Pilot

MARCH 23, 2023

By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. Provide customers with self-service education by creating a knowledge base packed with helpful resources. #4: Tag NPS responses in Userpilot. Segment target audience with Userpilot.

SaaS Payments 96

SaaS Payments Churn Underperforming Technical Team Payment Methods 96

User Pilot

FEBRUARY 24, 2023

In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. That’s why you should choose analytics tools that support tagging and analysis of qualitative responses. NPS qualitative response tagging in Userpilot.

Interviewing 98

Interviewing Scale Social Media Communication 98

User Pilot

MARCH 7, 2023

In this article, we’ll discuss the features and limitations of Amplitude analytics. Userpilot’s analytics platform’s key features include feature tagging, custom event-tracking, customer sentiment analysis , and trends overview. It offers advanced analytics and it’s a better value for your money. Book a demo to see it in action.

Retention 95

Retention Data Analysis Scale Data 95

Neil Patel

JANUARY 3, 2023

Let’s say you have a lateral taxonomy where tags make the most sense. You can still organize your content into categories using tags. For example, you can have a “marketing campaigns” category with tags including “email marketing,” “social media marketing,” etc. It’s easy for tags and categories to get out of hand.

Engineering 85

Engineering Social Media Branding User Experience 85

User Pilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Avoid customer frustration with self-service knowledge bases A great opportunity to offer a top-notch customer experience is through an in-app resource center. Creating a resource center with Userpilot.

Customer Success 80

Customer Success Retention Software Review Customer Lifetime Value 80

User Pilot

DECEMBER 6, 2023

This article explores the roles and responsibilities of the web designer and the UX designer. They may also use analytics tools and feature tagging to collect data on different UX elements. In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape.

User Experience 93

User Experience AI Web Development Web Developers 93

User Pilot

JUNE 30, 2023

In this article, we will delve into the top 12 strategic customer engagement tactics and then look at some of the leading customer engagement examples in the SaaS industry. Track user engagement with heat maps, feature tags, etc. Userpilot has a progress bar on the onboarding checklist and offers a comprehensive in-app resource center.

Engagement 84

Engagement Entertainment AI Customer Lifetime Value 84

User Pilot

SEPTEMBER 19, 2023

In this article, we investigate what it takes to create a churn prediction model and why you must do so. For example, if a customer isn’t adopting one of the features necessary to complete their goal, you can reach out to them with an educational resource that guides them to success. Get feature usage analytics with Userpilot.

Churn 103

Churn Machine Learning Artificial Intelligence Data Analysis 103

User Pilot

JANUARY 8, 2024

This article shows you how. Unless necessary, don’t put a price tag on the webinars; just gate the entry with a lead collection form. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Use your onboarding emails to provide product tips and resources.

Acquisition 104

Acquisition Strategy Social Media Underperforming Technical Team 104