SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. This was a 30 year mega trend into the future. FULL TRANSCRIPT BELOW.

Software Review 246

Software Review Scale Technical Review SaaS 246

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Here are five quick takeaways: Most sales and support teams talk about their jobs as a funnel. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Customer service as a model for growth.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

NOVEMBER 6, 2020

Out of this, only 10% generate annual sales of more than $100,000. By partnering with a top Amazon marketing agency, you can improve the visibility of your store, reach more buyers, and drive sales. To help you get started, let’s explore some scenarios when you should hire an Amazon marketing agency. It doesn’t work that way.

Sales Hiring 111

Sales Hiring Marketing Social Media Marketplace as a Service 111

Neil Patel

SEPTEMBER 25, 2020

Hiring a social media marketing consultant could be a game-changer for your business. Your social media expert will help you with tactics tailored to your business and establish a high-performing social media sales funnel, which is key because on average it takes seven and a half visits to your website before somebody makes a purchase.

Social Media 145

Social Media Consulting Development Team Review Marketing 145

Neil Patel

OCTOBER 9, 2020

You have developed a killer website and drafted an effective marketing strategy to generate leads and drive sales. You can hire a PPC consultant who can enhance your paid advertising campaigns by offering a unique set of skills coupled with experience and expertise. What is the primary reason that people hire PPC consultants?

Consulting 108

Consulting Sales Hiring Scale Sales Recruiting 108

Sales Hacker

JUNE 20, 2022

It is our job as leaders and sales professionals to prepare for such an eventuality. 10 key points for sales leaders. What I share with you below is a distillation of incredible advice from sales leaders and professionals, as well as my own experiences. Well, it looks like the likelihood of a recession is a lot higher.

Sales Hiring 111

Sales Hiring Strategy Sales Leadership 111

Sales Hacker

FEBRUARY 7, 2018

In this blueprint, we provide insight into where growth comes from and how to structure your sales approach to capture that growth. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. Understanding Growth Potential.

Scale 99

Scale Growth Hacking Scaling Sales Hiring 99

OpenView Labs

JUNE 16, 2020

The best companies are tweaking sales systems, adjusting their go-to-market strategy and rediscovering customers’ needs as they evolve. Pivoting sales to meet buyers. Doubling down on the candidate hiring experience. Regardless of how busy you are or slumping sales, now is the time to have a laser focus on your customers.

Sales Hiring 81

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 81

ChurnZero

JANUARY 13, 2022

Following the trends from the last few years, we fully expect to see an acceleration in the number of Customer Success leaders who join the ranks of the C-suite over the course of 2022. She understands customer service and puts customers first every single day. Cloudera and Hortonworks, Inc. Follow Amir on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Neil Patel

DECEMBER 16, 2021

This is on-trend with what we have seen in digital ad spend growth. Hiring a content mill to fill pages with overstuffed keywords that provide no value to readers won’t do you any good. The company’s own marketing and sales tools are pretty useful. Being featured in a sale like this would be great for any business.

Social Media 145

Social Media Strategy Marketing Business 145

Intercom, Inc.

APRIL 7, 2022

Sometimes, to develop a valuable service for your customers, you have to take one step back and understand what they need from you at that moment and where your gaps are. As the role evolves, it becomes more proactive – the CSM starts advising customers on how to make the most of their service and helps them succeed in their long-term goals.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 165

Payments Merchant Services Payment Solutions Payment Services 165

User Pilot

AUGUST 18, 2024

Trello is the best task management tool. HubSpot is the best customer relationship management software. Salesforce is the best sales automation tool. Sprout Social is the best social media management tool. Cohort tables : The feature lets you track retention rates for your users by group and spot trends (e.g.

Scale 104

Scale Scaling Software Review Social Media 104

OpenView Labs

JANUARY 13, 2022

Given the lingering impacts of the pandemic and the rising specter of inflation, the impact of pricing on community value will likely remain below the surface for most companies in 2022 but this remains a long term trend. Usage-based pricing (UBP) was an undeniable trend in 2021. Many value promises are made by marketing and sales.

Pricing 98

Pricing Payment Services SaaS Payments Payment Solutions 98

How To Buy Saas

FEBRUARY 27, 2021

The best thing about SEMrush is that they offer a high-quality service to their users; they are accurate and provide regular program updates that enhance the user experience, capabilities, and success ratio online. update in Content marketing tool Content Marketplace Expansion: Order the Content You Need. What is Market Explorer?

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

Stax

AUGUST 20, 2024

TL;DR Embedded finance integrates financial services into non-financial business processes, while embedded fintech integrates fintech solutions into the processes of an institution in the finance industry. For example, it offers faster access to funds and eliminates the need to use a third-party bank account.

Payments 88

Payments Payment Methods Merchant Services Finance 88

FastSpring

JANUARY 8, 2019

Amazon Marketplace. Selling on the Amazon Marketplace can significantly boost volume through your store. Amazon charges fees on every sale through the Marketplace. The AOV can be calculated by dividing the total number of orders received by the total sales revenue. Customer relationship management (CRM).

Payment Methods 81

Payment Methods Merchant Services Payment Services Outsourcing Services 81

Sales Hacker

MARCH 18, 2019

This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. If you missed episode 48, check it out here: PODCAST 48: The Secret to Amazing Sales Engagement w/ Max Altschuler. Steps for managing your career within the context of global enterprise orgs like Oracle. What You’ll Learn.

VP of Engineering 78

VP of Engineering Sales Hiring Scale Technical Review 78

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! They told us they would do tons of all this pricing stuff and help us with hiring and introduce us to customers, and all of these things. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 112

Investment Underperforming Technical Team Sales Hiring Software Review 112

How To Buy Saas

JULY 2, 2024

So, if you are looking for the perfect match talent for your specific requirements, let’s show you where to find and hire a certified email marketing specialist with the chops to craft emails that get noticed (and clicked)! Top Spots to Find Them Freelance Marketplaces and Platforms to Hire Email Marketing Specialists 1.

Sales Hiring 52

Sales Hiring Outsourcing Services Payments Marketing 52

Payrix

FEBRUARY 21, 2024

To start the series, Ian and his guest Andy Meadows, Head of Partner Success Management for Payrix, dive into the topic of resourcing and what you need to consider when it comes to selling payments, boarding and underwriting, service and support, and development and tech. Andy Meadows We’ll kick it off with sales.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

User Pilot

APRIL 24, 2025

Experience optimizing revenue outcome for an online and/or point-of-sale payments business. Amazon: Senior Product Manager Buy with Prime Are you passionate about designing mobile apps and games that captivate users and keep them coming back? Strong business acumen and comfort with complex ecosystem and platform-level problems.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Baremetrics

SEPTEMBER 3, 2021

If you’re looking for strategies to push your conversions to new heights – it takes more than simply pushing products out on Google, you need to tap into building a growth focused sales funnel. It's part of the Google Ads service. To access the planner, you need to log in to Google Ads using Gmail and create an account.

Strategy 113

Strategy Technical Review Software Review Sales Hiring 113

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X since 2012, according to LinkedIn’s State of Sales report. That’s a lot of new people entering sales! If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Collin Cadmus.

Sales Hiring 71

Sales Hiring Development Team Review Technical Review Sales 71

Stax

JANUARY 8, 2024

Reputational risks Risks associated with things like data breaches, poor customer service, company controversies, etc. Monthly sales amount (volume), average transaction amount, sales-to-purchase return ratio, etc. However, note that reserve accounts are the property of sponsored merchants. Velocity checks.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

SaaStr

JUNE 20, 2019

We started a company with engineers and a few sales people and for a long time that’s the only two major roles we have in the company. We had a marketplace payer solution. That’s been a major focus. We felt like there’s an opportunity to do it again with all the learnings we have and come out with a new platform.

Payment Methods 154

Payment Methods Merchant Services Payments Payment Services 154

Totango

APRIL 14, 2020

While most of us associate the digital leap to subscription and third-party software services with customer empowerment, those same tech advances make it easier than ever to provide personalized care in a targeted, scalable manner. They can’t all hire staff rapidly and bring them up to speed. 1. Stay Goal-Focused.

B2B 71

B2B Scale Marketplace as a Service Sales Hiring 71

Buffer Resources

AUGUST 23, 2023

When you’re managing everything from strategy to sales, adding a dozen social media accounts into the mix is just not sustainable. A great example is workout app Sudor’s quirky tweets, which rely on trending memes and gifs to connect with their followers. Good news: it’s not necessary, either.

Social Media 98

Social Media Business B2C Sales Hiring 98

How To Buy Saas

JULY 8, 2023

For companies in the Software as a Service (SaaS) industry, this is particularly true. In this blog, you’ll learn how hiring experts can help in growing a SaaS brand, including the types of help available, factors to consider when choosing help, and how to effectively work with experts to achieve growth.

Branding 40

Branding Sales Hiring Social Media Marketplace as a Service 40

OPEXEngine

OCTOBER 5, 2021

But while software’s success in the marketplace has lifted the valuations of software companies, our analysis suggests that some firms may still be undervalued. In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). Four ways to drive value.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Chargify

AUGUST 17, 2017

Sales exploded, and if you’d picked up a big enough chunk of stock when the company went public, you’d never have to work again.”. Retail experts can point to many reasons Sears, and other large retailers, have fallen from global leaders to massive store closures and flat sales. You could pay a fair price.

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

ProfitWell

APRIL 1, 2020

White-labeling services for SaaS products have become very popular over the past decade. SEO and SEM management software. Re-sellable SEO services are more popular than SEO software, simply because most business owners don’t have the time to research how to do SEO professionally. What are white-label SaaS products?

Payment Solutions 59

Payment Solutions SaaS Payments Payments Payment Services 59

Chart Mogul

SEPTEMBER 15, 2023

You can think of Horizontal SaaS as broad-based tech that is industry agnostic; a sales person at a Cybersecurity company can use HubSpot the same way a sales person at a Health Supplements company might use it. Here is a comprehensive list of SaaS blogs that goes through the most common metrics and terms.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SmartKarrot

AUGUST 29, 2022

Apply here: [link] Role: Customer Success Manager Location: Mission, KS, US (On-site) Organization: Mercury Broadband As a Customer Success Manager, you will communicate company goals to agents, so every employee understands his or her role. Conduct ongoing surveys of tickets, calls, and customer accounts to ensure quality control.

Customer Success 19

Customer Success Sales Hiring Marketplace as a Service Government 19

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 238

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 238

SmartKarrot

DECEMBER 8, 2020

Role: Vice President of Customer Success Location: Remote , Chicago, Illinois, US Organization: Storm2 As a Vice President of Customer Success, you will hire, coach, and lead their customer success organization. This includes retaining talent and implementing processes designed to manage turnover effectively.

Customer Success 10

Customer Success Sales Hiring Marketplace as a Service Consulting 10

SmartKarrot

MARCH 26, 2021

Serve as the Voice of the Customer, including collecting customer feedback on product needs, understanding customer and industry trends and articulating those back to the business. Collaborate with Account Management and Sales teams to align campaign structure & and reporting to deliver client business goals.

Customer Success 10

Customer Success Sales Hiring Marketplace as a Service Scale 10