How to Create a Jobs-to-be-Done Survey: Template & Questions
User Pilot
DECEMBER 13, 2023
The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.
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