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The HubSpot AI Playbook: How Yamini Rangan Is Leading the Most Aggressive B2B AI Transformation

SaaStr

HubSpot now has 95% of their engineering team using AI tools daily, customers seeing 70-80% ticket resolution rates with AI agents, and a fundamental reimagining of what B2B software can be. “If you’re not seeing that [excitement], it’s brutal, but you got the wrong team,” she emphasized. .”

AI Search 185
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How to Conduct a Root Cause Analysis in SaaS: Step-by-Step Process

User Pilot

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. software development) to identify causal factors of a specific problem. A report like this wont only make it easier to get buy-in from leadership if you need it. Involve cross-functional teams. Root cause analysis report template.

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How to Create an Effective Plan for Penetration Testing Reports

Scytale

A great pen test report outlines critical vulnerabilities, their impact, and provides actionable remediation steps for your team. Penetration testing , also known as pen tests or “ethical hacking,” tells the bad guys where to stick it by using their own tactics against them. What’s a pen test again?

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

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How Stack Overflow Harnesses the Power of Flexible Leadership

OpenView Labs

Take Stack Overflow , the world’s largest software developer network, community, and platform, serving close to 100 million monthly visitors. It might be a little surprising to learn that the leadership style at Stack Overflow is decidedly not binary. This doesn’t mean that playbooks and frameworks are always a bad idea.

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Taking a $4B Company from Consumer to B2B with Pluralsight (Video + Transcript)

SaaStr

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book.

B2B 173
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Product Manager Career Path: A Guide for Growing in Product Management

User Pilot

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. The Director of Product is accountable for multiple product lines and manages product management teams.