User Pilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. Data-driven insights can help you create resilient product growth strategies. For instance, market research data can help you decide on effective product management strategies.

Payment Methods 88

Payment Methods SaaS Payments Data Payments 88

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth.

SaaS Payments 63

SaaS Payments Strategy Payment Solutions SaaS 63

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Why is preventing churn critical for SaaS?

SaaS Payments 90

SaaS Payments Churn Underperforming Technical Team Payment Methods 90

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Our customers have been quite happy with the service.” Set up a demo or try it out for yourself. Braintree offers it.

Payment Solutions 142

Payment Solutions Payment Methods Merchant Services AI Search 142

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 92

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 92

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Tips for improving the onboarding experience : Use UI patterns to draw users towards activation points.

Onboarding 73

Onboarding SaaS Payments Payment Services Payment Solutions 73

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. Now, in Part B, we cover capturing and defending some portion of the value you generate.

Healthcare 113

Healthcare AI Payments Enterprise 113

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. What does it mean for your SaaS? And we do not really fit perfectly with our SaaS.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

AUGUST 10, 2023

It’s best to send transactional NPS surveys: During the onboarding process to get insights into the customer experience. Upon a customer service call to measure customer satisfaction with the help received. Invite passives to interviews to learn more about their expectations. Building NPS follow-up question in Userpilot.

SaaS Payments 77

SaaS Payments Payment Solutions Software Review Interviewing 77

Buffer Resources

JANUARY 15, 2024

Good B2B content puts the audience front and center  According to Morgan Short , Director of Content and Web Strategy at Vendavo, the first step to creating good B2B content is to "get relentlessly obsessed with your audience." Interview them. Learn their language. ." "  2.

B2B 108

B2B Technical Advisors SaaS Payments Underperforming Technical Team 108

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. What does it mean for your SaaS? And we do not really fit perfectly with our SaaS.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

FastSpring

DECEMBER 7, 2023

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

FastSpring

MARCH 15, 2024

Todd Harris knows how to leverage effective video game marketing strategies to get games in front of players. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Todd about his thoughts on: Why marketplaces can be a difficult way to attract new players. Let us worry about global payments and taxes.

Payment Methods 186

Payment Methods Marketplace as a Service Payment Solutions Payments 186

Outseta

DECEMBER 17, 2017

The rules of the organization are enforced by blockchain technology rather than paper based contracts, allowing anyone to contribute to the organization and earn payment or ownership commensurate with their contributions to the “colony.” We're joining this company and oh and at the end of the month we're going to stop providing our service.”

Blockchain 58

Blockchain SaaS Payments Technical Review Technology 58

Tom Tunguz

MARCH 17, 2016

Clay Christensen, a Harvard Business School professor, asserted in a recent interview that we understand only half of the marketing puzzle: the marketing science involved in a competitive ecosystem, when consumers are buying millions of products. Or Duo’s payments siphon dollars from an extant security budget.

Innovation 100

Innovation SaaS Payments Payment Solutions SaaS 100

Tom Tunguz

FEBRUARY 14, 2016

Term loans can be quite useful for SaaS startups. SaaS companies benefit from high gross margins and relatively predictable businesses. Glen Mello, a managing director at Silicon Valley Bank, which lends quite a bit to startups, explains how his firm lends in this interview conducted by Jay Azcuno at NextView.

SaaS Payments 100

SaaS Payments Startup SaaS Payments 100

User Pilot

FEBRUARY 10, 2023

In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. It enables businesses to make data-driven decisions. Streamline your marketing strategy using customer intelligence analytics. Customers expect personalized services and product experiences.

SaaS Payments 90

SaaS Payments Payment Methods Payment Solutions Payment Services 90

Chart Mogul

JANUARY 27, 2023

In this episode of SaaS Open Mic, I speak with Matt Lerner, the founder and CEO of Startup Core Strengths. Later, … In this episode of SaaS Open Mic, I speak with Matt Lerner, the founder and CEO of Startup Core Strengths. Remove non-financial barriers before changing your pricing strategy. That’s not the magic.

Pricing 52

Pricing Startup PayPal Payment Methods 52

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. On this podcast, we share stories from global SaaS leaders like Ryan, that you can use to inspire new growth strategies in your own business. And I just started a consulting business, it was a service business. Ryan Austin 01:00 Sure.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Buffer Resources

JANUARY 15, 2024

Good B2B content puts the audience front and center  According to Morgan Short , Director of Content and Web Strategy at Vendavo, the first step to creating good B2B content is to "get relentlessly obsessed with your audience." Interview them. Learn their language. ." "  2.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

OPEXEngine

MAY 4, 2021

. “I think a lot of it has to do with having first-time founders who are wicked smart who are looking for someone who can go toe-to-toe with them on strategy,” Rhoda Longhenry, a partner at technology-focused True Search, said. Hopefully it will be communicated during the interview process.

Payment Services 52

Payment Services Finance Communication Strategy 52

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 80

SaaS Payments Retention Payment Services Payment Solutions 80

Chart Mogul

SEPTEMBER 19, 2019

In each section, I’ll also aim to give advice about how to repurpose your first version of these assets as you evolve your go-to-market strategy because with limited resources, you should make key assets, like sales playbooks, fungible. SaaS founders and operators need help structuring and understanding the importance of sales basics.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SaaStr

AUGUST 9, 2019

In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * Why does Vikas believe that a wave of SaaS incumbents are about to be displaced or disrupted? Why is it so crucial to invest in enablement in the early days? What is a good payback period? *

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Dopple’s earliest customers are already seeing a 40% increase in conversions, and 71% of their visitors interact with 3D-enabled products. It starts with self service.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Chart Mogul

AUGUST 30, 2019

He’s worked with everyone from Fortune 500 companies to startups helping them develop content marketing strategies that align with their business goals. The problem with SaaS is getting people to see the value in your product. In this guide, I’ll cover why one of the biggest problems impacting the growth of your SaaS company is churn.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The problem with SaaS is getting people to see the value in your product. In this guide, I’ll cover why one of the biggest problems impacting the growth of your SaaS company is churn. As a general rule of thumb, the higher the rate of consumption the more value they are seeing from your service.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

CustomerSuccessBox

JULY 11, 2022

This trip begins for the majority of SaaS products when a user clicks a “cancel subscription” button of some sort. There will inevitably be some customers who depart as you improve your offering, iterate on improvements, or modify your company strategy. This might help: Guide for implementing a proper exit interview.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

Baremetrics

FEBRUARY 3, 2021

Pricing your SaaS. These articles are good if you’re in the early stages of starting a SaaS company and can help you get off on the right foot. 5 SaaS Analytics Tools to Track & Grow Your Business. Pricing your SaaS. There are a lot of ways to price your SaaS. 5 Ways to Prevent Involuntary Churn in SaaS.

Sales Hiring 64

Sales Hiring SaaS Payments Payment Services Payments 64

Sales Hacker

MARCH 30, 2021

They’ve built a new process of guided selling, which Neil discusses during the show. How Revenue Grid enables smarter selling. Now, without further ado, let’s listen to this interview with Neil Ringers. Revenue Grid is mainly focused on automation and integration, bringing your calendar and email into your CRM.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2%

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. Soren: My Co-founder and I met in graduate school where we were creating algorithms for processing satellite imagery. Making these programs work is a process that takes commitment and quite a bit of iteration.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. However, back in 2013, in my previous career as a strategy consultant, I was doing a lot of work with telecoms companies in South Africa. For example, in Kenya.

Scale 163

Scale Sales Recruiting Scaling SaaS Payments 163

Chart Mogul

SEPTEMBER 19, 2019

In each section, I’ll also aim to give advice about how to repurpose your first version of these assets as you evolve your go-to-market strategy because with limited resources, you should make key assets, like sales playbooks, fungible. SaaS founders and operators need help structuring and understanding the importance of sales basics.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph Janz: So what does it take to raise capital in SaaS?

Development Team Review 157

Development Team Review Software Review Management SaaS Payments 157