Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. What do enterprise buyers in healthcare care about most when evaluating AI products?

Healthcare 103

Healthcare AI Payments Enterprise 103

FastSpring

SEPTEMBER 16, 2022

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Stream both interviews below and see highlights from each. How to Price a New Product.

Pricing 138

Pricing Payment Solutions Payment Services SaaS Payments 138

FastSpring

MARCH 15, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Todd about his thoughts on: Why marketplaces can be a difficult way to attract new players. Podcast Full Interview : Audio Listen online or find it on more podcast services. That is a platform that is endemic to gaming.

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 139

Healthcare AI Artificial Intelligence Payment Solutions 139

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Watch the two minute clip for more details.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. In fact, now it’s more than 2x the size of its SaaS software alone. The only question is when.

Merchant Services 178

Merchant Services SaaS Payments SMB Payment Solutions 178

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake Dipple 4:40 Of course, so, Sideways 6 we’re ID management platform, and we exist to bring good ideas to life every day. And much more!

Customer Success 157

Customer Success VP of Engineering Payments Payment Methods 157

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model? SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. The first call with a candidate is no longer an interview; it instead needs to be 100% focused on setting the hook. Then it’s critical to sell, sell, sell.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

User Pilot

JUNE 28, 2023

Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Split-test your upsell pop-ups to maximize expansion revenue. However, the company was facing a major issue: new members weren’t uploading their CVs to the platform. Get a demo now! Source: Osano.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. Stream the full interview below or find it wherever you listen to podcasts. We’re enterprise software for a new category called LearnOps.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

FastSpring

APRIL 4, 2024

In this episode of Growth Stage, we interview John, Chief Sales Officer of Demandbase , about his adventures solving exponential growth puzzles within organizations like Canva and others using both PLG and sales-led growth motions. Are you looking for a merchant of record that will partner with you to grow your business internationally?

Scale 150

Scale Sales Payment Methods Merchant Services 150

Chart Mogul

JULY 28, 2021

Jenna Wyer, VP of Partnerships and Head of Payments at Recurly, joins me on this week’s episode of SaaS Open Mic. Jenna Wyer , VP of Partnerships and Head of Payments at Recurly , joins me on this week’s episode of SaaS Open Mic. We discuss what it takes to build a successful partnership program.

Payment Solutions 72

Payment Solutions Payments SaaS Interviewing 72

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. And we need platforms to be able to do that. In September 2022, Dopple publicly launched its new platform. They Launched With a Platform, Not a Product Another big advantage?

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

Baremetrics

JANUARY 17, 2022

Free newsletters are great to build brand credibility, nurture and retain customers, but they can use resources like time and money without generating revenue. But if they succeed, they may connect with leads better and get a considerable extra replenishing of the revenue. What’s the difference between free and paid newsletters?

Management 95

Management Payment Solutions Scale Payment Methods 95

Chart Mogul

JULY 28, 2021

Jenna Wyer, VP of Partnerships and Head of Payments at Recurly, joins me on this week’s episode of SaaS Open Mic. Jenna Wyer , VP of Partnerships and Head of Payments at Recurly , joins me on this week’s episode of SaaS Open Mic. We discuss what it takes to build a successful partnership program.

Payment Solutions 52

Payment Solutions Payments SaaS Interviewing 52

ProfitWell

NOVEMBER 12, 2019

Conducting a pricing audit goes through five factors—acquisition, monetization, retention, pricing strategy, and discounts. Monetization. Next is monetization. What does your revenue look like? Are your tiers set up for monetization or acquisition? Why a pricing audit is essential for business.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Software companies that serve large organizations experience a 6-10% churn rate.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

FastSpring

JUNE 22, 2022

I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. We talked about one of the biggest trends playing out in the software industry: the convergence of B2B and B2C. Are you making it easy for all your customers to pay you (such as localized currency and payment methods)?

B2C 146

B2C Payments SaaS Payments B2B 146

User Pilot

FEBRUARY 10, 2023

Userpilot is a product growth platform that can help you collect and act on your customer data. These insights usually are gathered through surveys and interviews. Transactional data Transaction data tells you everything about a purchase – the purchase date and time, location, what plan was purchased, payment method, and more.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payment Services 98

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. I say profitable as we are using our client's’ financial data to determine what to pay, or often not pay, in the digital advertising platforms we manage. Geoff: Someone once told me. Soren used to be a rocket scientist.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. But we provide a combination of APIs and software.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. For companies who build their own billing integration, they ultimately invest substantial resources in ongoing development work and an arsenal of various third party tools to keep up with their growing needs.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. All of the cool ideas that you had, you would get really clear feedback about what was going on, but if it was a good idea, it would really move the needle in revenue and volume.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. But we provide a combination of APIs and software.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Here’s what Eyal and Megan talk about: How to develop software faster. What sort of terms make them less beneficial for the vendor? *

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

Outseta

DECEMBER 17, 2017

Colony is building a platform on which to build open organizations. The rules of the organization are enforced by blockchain technology rather than paper based contracts, allowing anyone to contribute to the organization and earn payment or ownership commensurate with their contributions to the “colony.” Why should people care?

Blockchain 58

Blockchain SaaS Payments Technical Review Technology 58

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. What’s the sequence?

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. He’s worked with everyone from Fortune 500 companies to startups helping them develop content marketing strategies that align with their business goals. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Intercom, Inc.

MAY 3, 2018

If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. Do you have an analyst that works embedded in your team? Bringing analytics into the fold.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. You can see a graph from a study by Harvard Business Review that has some interesting stats on how consumption impacts LTV. The graph shows how payment plans impact usage.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

Sales Hacker

SEPTEMBER 10, 2018

Bringing salespeople in for an interview before you’ve figured out exactly how you’ll compensate them for their work leaves you in a tongue-tied, unenviable position when eager candidates ask about things like quotas, sales incentives, what data you use to set goals, and how often your team exceeds those goals.

Sales Hiring 84

Sales Hiring Compensation Sales Payments 84

Sales Hacker

NOVEMBER 19, 2018

This week on the Sales Hacker podcast , we interview Rob Lopez , SVP of Sales at Justworks , one of the fastest growing businesses focused on HR including payroll, benefits and the like. How you can use mindfulness as a strategy to deliver new revenue. They integrate into your CRM. The impact of culture on future growth.

Finance 59

Finance Sales Hiring Scale Outsourcing Services 59