Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 How long has your community been running? .

Marketing 98

Marketing Social Media SaaS New CTO 98

OPEXEngine

FEBRUARY 13, 2020

Underlying all the functional processes are myriad systems supporting and handing off each business activity to the next step, from quote to cash, from customer interview to product development to customer engagement analytics in the product. Chief Product Officer. Integrated Management Supports Value Creation by Reducing Bottlenecks.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

OpenView Labs

JULY 16, 2020

We did a song to launch our new mission, vision and values at SurveyMonkey, and I also rewrote “Shallow” for our CFO who left last year, then performed it with our President, CTO and General Counsel. But now I have a less searchable email tool, so my strategy has come back to haunt me. ICYMI: Meet Mailchimp’s CTO Eric Muntz.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. You understand the customer, and you understand the strategy. I would also encourage you as a new executive to have a separate executive coach.

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CTO Coach Customer Success VP of Engineering CTO Hire 52

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They often superimpose it on the new company they’ve joined.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Below, we’ve shared the transcript of Harry’s interview with Sam. Bret was formerly the CTO at Facebook. What is the strategy that we have at the company level? How should the success of marketing be measured?

Scale 180

Scale Sales Hiring Sales Recruiting Sales 180

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Common issues of the billing bottleneck include: Not having correct billing in place when new products launch. Robert Kern, CTO & Co-Founder, PredictHQ.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 184

Scale Enterprise Scaling Sales Hiring 184

SaaStr

JANUARY 17, 2020

* How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? What can they do to enforce a sense of urgency when signing new clients? Below, we’ve shared the transcript of Harry’s interview with Yousuf. And second, just last week he started an incredibly exciting new opportunity with his new company.

CTO Hire 135

CTO Hire compliance Scale Startup 135

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

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Interviewing B2B Marketing Underperforming Technical Team 76

SaaStr

JANUARY 10, 2020

With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. Below, we’ve shared the transcript of Harry’s interview with Bob. 298: Startup success is not exclusive to Silicon Valley. Harry Stebbings.

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Sales Hacker

NOVEMBER 16, 2023

Examples: CTO, COO, CFO. Interview salespeople: Great salespeople obsess about their deals, game planning to win at each step, and agonizing about the factors that could kill a deal. Interview the salespeople involved in top wins and losses, and ask what got their customer to conviction or where a deal stalled out.

Part-Time VPE 87

Part-Time VPE Technical Review Forecasting Software Review 87

Sales Hacker

SEPTEMBER 8, 2020

Now, without further ado, let’s listen to this interview with Jeff Winters. We launched REGIE, our product, back in February, but we’re releasing the new and improved REGIE now. I go to the 500th floor of this enormous edifice in New York, and I walk in. It was unthinkable. Anyway, check them out at www.outreach.io.

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. Just to name a few. Harry Stebbings: As for Jeff.

Underperforming Technical Team 132

Underperforming Technical Team Development Software New CTO 132

Teamgate

JANUARY 14, 2019

Working in-house for startups is often ‘a one man job’ as you do everything: from general comms strategy to media placements and everything in between (social media, product descriptions, attending / organising events, etc.). Hence, PR should become an essential part of your integrated marketing strategy.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up.

Technical Advisors 164

Technical Advisors Scale Sales Hiring Sales Recruiting 164

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? Below, we’ve shared the transcript of Harry’s interview with Paul. So product strategy decisions, vision documents. In a COVID world, where employee appetite is actually pretty high to try new tools. How will the structure of orgs change around them?

CTO Coach 177

CTO Coach Sales Hiring Software Review CTO Hire 177

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

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CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And we felt that we couldn’t fail them and fail these new customers coming in at the same time.

Merchant Services 84

Merchant Services Payment Methods Payments Payment Solutions 84

Sales Hacker

OCTOBER 13, 2020

Now, without further ado, let’s listen to this interview with Ryan Walsh. So, when a sales professional interviews at accompany, all of that information flows one way from the candidate to the company. Who is Ryan Walsh and what is RepVue? [02:40]. Sam Jacobs: Hey everybody, it’s Sam Jacobs.

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Sales Hacker

JUNE 12, 2020

First strategy here is to build the relationship on a human level , and I think one element of that is you’ve got to get in person. Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? I see this all the time.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Intercom, Inc.

JULY 9, 2020

And I’m a writer of a newsletter called Tech Bound, in which I hone in on marketing strategies and customer acquisition. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. They usually have a freemium strategy. Kevin: Absolutely.

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Technical Review Scale Underperforming Technical Team Software Review 199

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. I’m an advisor at some of the best tech accelerators here in New York. Sam Jacobs : We are incredibly excited today to have Simonne Taitt on the show.

Sales Hiring 68

Sales Hiring Revenue CTO Coach CTO Hire 68

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. Now, without further ado, let’s listen to this interview with Vishal Sunak. It really lended itself to being this new category, this post signature type of contract product. Major challenges facing a new CEO [19:40]. Show Agenda and Timestamps. Show Introduction [00:10].

Scale 107

Scale CTO Hire Scaling CTO Coach 107

Sales Hacker

MAY 5, 2021

Pricing and packaging strategies. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job.

Scale 99

Scale Technical Cofounder Technical Advisors Sales Hiring 99

Outseta

NOVEMBER 19, 2019

Building trust when you’re hired in a full-time capacity is an ongoing effort—as with consulting it likely starts during the interview process, but will typically persist for several years thereafter. Beyond that, with new data privacy laws attribution is actually becoming more difficult and less possible than it was 5 or 10 years ago.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Chances are you'll hear some nuance in there.”.

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Company Culture Sales Recruiting Scale Software Review 40

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

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B2B B2C Scale New CTO 135

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. How has Peter found the transition from CTO to CEO this time? Below, we’ve shared the full transcript of Harry’s interview with Peter Yared.

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VP of Engineering CTO Hire Technical Review Sales Hiring 135