Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. It can also appear on websites that have similar content and keywords to your business. Image courtesy of Bloomberg Wealth.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Intercom, Inc.

MAY 3, 2018

Product management is about solving problems. Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. Michelle: I discovered product management through a tweet from Paul Adams. At Square, I manage a product called Square Invoices. ” Michelle: I know.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So Watch the two minute clip for more details.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

MARCH 23, 2023

Create a personalized onboarding flow to help users reach the Aha! 4: Customers churn when they don’t get enough value to keep renewing their subscriptions. 4: Customers churn when they don’t get enough value to keep renewing their subscriptions. moment faster. #3: Why is preventing churn critical for SaaS?

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. They have dimension, they have shape, they have personality. Or your customer base?

Payment Methods 115

Payment Methods Marketing Payments SaaS Payments 115

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So I was a product manager managing the investing side of this marketplace.

Payment Solutions 112

Payment Solutions Payment Methods Payment Services Payments 112

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.  

Technical Review 105

Technical Review Systems Review Sales Recruiting AI Search 105

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 122

Scale Sales Payment Methods Merchant Services 122

Buffer Resources

JANUARY 18, 2023

Paid plan starts at $10/member/month Description : Notion is a productivity and project management tool that helps individuals and teams work together on different projects and tasks. You can create simple or complex systems to manage your creative process. Content management system: Wordpress or Ghost Price : Free plans.

Payment Services 127

Payment Services Payments AI Search Payment Methods 127

Neil Patel

SEPTEMBER 11, 2020

The process and fee structure may differ for different types of payments depending on which service you choose. This includes things like HR tools, benefits management, wage garnishments, and more. Furthermore, services with an employee self-service dashboard make this much more manageable. Basic payroll features. Integrations.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.  

Technical Review 62

Technical Review Systems Review Sales Recruiting AI Search 62

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. “I wish we would have gone with Chargify from the beginning.”.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription.

Benchmarks 114

Benchmarks Churn Payments SaaS Payments 114

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. Because sales cycles can be long and complicated, entrepreneurs are most secure when they can find a champion who will keep the process moving through hiccups and obstacles.

Healthcare 111

Healthcare AI Payments Enterprise 111

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 What is the process to do it efficiently? Harry Stebbings.

Scale 135

Scale SaaS Payments Sales Recruiting Payment Services 135

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes. Which direction is e-commerce heading?

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 159

Scale Payment Services Payment Methods Scaling 159

FastSpring

DECEMBER 11, 2018

For those of you who need some new ideas to boost sales, we just posted some fool-proof tactics to boost online sales here (link to the New Year Deal post). Talk to your customers – Whether you offer a satisfaction survey after a purchase or have your sales team interview key customers, getting feedback from your customers is crucial.

Payment Methods 60

Payment Methods Business Underperforming Technical Team Social Media 60

Intercom, Inc.

NOVEMBER 17, 2021

Acknowledge what the customer is saying and be as personal and specific as you can. Liam: So, you are the absolute perfect person to talk to then about effective customer messaging and engagement. Managing those delays is a writing skill unique to chat. It’s an error and maybe has cost me double payment.

Payment Methods 118

Payment Methods Airlines Branding Communication 118

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. But he explains that what happens on the website is such a small and early part of the entire customer relationship. “For That’s why Dave recommends testing all the way through to the client or customer taking a subscription.

Payment Methods 161

Payment Methods SaaS Payments Payment Solutions Payments 161

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. Works well. ” #2 Jacek Wieczorek Co-founder at Pulno , Website SEO Analysis Tool “ We sure are going to run Christmas/New Year promotion for our software.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

FastSpring

MARCH 27, 2023

“It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” Stream the full interview below or find it wherever you listen to podcasts.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 61

Payment Methods Merchant Services Payment Services Outsourcing Services 61

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. All of that said, I am constantly getting questions around paid search management for start-ups and I continue to see significant challenges at this end of the market. Now he manages PPC campaigns.”

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

FastSpring

MARCH 15, 2021

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Ease of Distribution.

Payment Features 116

Payment Features Payment Services Subscription Payment Solutions 116

ProfitWell

DECEMBER 16, 2019

Recur 2019 is over, but the journey toward subscription truth is not. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Our hallmark conference followed, featuring insights and inspiration from some of the brightest in the subscription space.

Scale 41

Scale Payment Methods Payment Services Payments 41

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 168

Scale Sales Recruiting Scaling SaaS Payments 168

Intercom, Inc.

JUNE 5, 2019

As a support or sales rep, you’re expected to respond to customers fast , resolving issues or converting leads as quickly as possible without losing that personal touch. Here are some of our favorite ways to use apps in your inbox: Address payment questions and upgrade subscriptions without leaving your inbox using the Stripe app.

Payment Solutions 29

Payment Solutions Payment Methods Subscription Payment Features 29

User Pilot

JUNE 28, 2023

Segment users by their role or goal as soon as possible to provide a personalized onboarding experience. Senior Project Manager Arjoon Talukdar came across Userpilot and decided to build in-app onboarding flows that would encourage new members to upload their CV. Split-test your upsell pop-ups to maximize expansion revenue.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. It supports MRR growth and provides consistent access to your users.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

APRIL 8, 2021

The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers. Note: these methods are by no means mutually exclusive. Don’t be this person. Source: mywellnesshub.in.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

ProfitWell

JANUARY 17, 2020

Today, we have advice for the newbie managers out there. Your top subscription news. Mastering manager-ing. So we hear you’re a new manager. And the first 30 days of your manager-ship can really shape how your managees feel about you. Another solid one: Forgetting to interview fellow leaders in your space.

Sales Recruiting 41

Sales Recruiting SaaS Payments Payment Services Payment Solutions 41

FastSpring

JUNE 22, 2022

Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential? I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. Covid has poured gas on an already raging ecommerce phenomenon.

B2C 124

B2C Payments SaaS Payments B2B 124

ProfitWell

NOVEMBER 12, 2019

A pricing audit assesses your subscription business’ pricing process to ensure consistency across similar accounts, maximize profitability, and benchmark against other companies. Discounting is a huge topic of interest in the subscription world and unnecessary discounts can have a negative impact on your business.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

SmartKarrot

AUGUST 11, 2021

SaaS, or software as a service, is a subscription-based model where customers pay subscription fees for services such as Dropbox, CRM, or perhaps Mailchimp, and this is how the companies earn monthly recurring revenues (MRM). Charging more from a customer could be the reason they are leaving your subscription service.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19