Kellblog

JULY 18, 2019

So, you’re thinking of taking a job at a startup, but are nervous about the risk, perhaps having trouble telling one from another, and unsure about knowing what’s really important in startup success. Great core/founding team. Startups are about people. Their investments give them contractual rights (e.g.,

Underperforming Technical Team 79

Underperforming Technical Team Startup Software Technical Cofounder 79

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. We’re not necessarily interviewing them for a specific role in the portfolio. How can we help the team get calibrated on the role? Talent in 2024.

Sales Recruiting 90

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 90

Baremetrics

AUGUST 6, 2021

HR in Today’s Startup World Be Proactive Hire in a way that makes sense for your company Don’t assume and get help where you need it Communicate clear expectations and make realistic promises Problem-solving with deep listening In Closing. Plan your hiring process long before adding people to the team. Table of Contents.

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Underperforming Technical Team Outsourced Development Consulting Scale 130

SaaStr

NOVEMBER 26, 2019

Duo Security is an Ann Arbor, Michigan based cyber-security startup. sales team. As everyone left to work for an investment bank in California or New York that summer of ’99, I went to work at a startup in Ann Arbor. Now, we did really cool stuff at this startup. Want to see more content like this? .”

Scale 219

Scale Sales Hiring Underperforming Technical Team Sales 219

OpenView Labs

MARCH 8, 2021

Conducting interviews. What Interviewing 600+ Sales Reps Taught Me About Team Building. Loom’s Peter Prowitt shares the biggest mistakes to avoid if you’re interviewing for a sales position. 14 SaaS Leaders Share Their Favorite Interview Questions. What’s your biggest weakness? Find out what they said.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

User Pilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona?

Underperforming Technical Team 91

Underperforming Technical Team Software Review SaaS Interviewing 91

Sales Hacker

FEBRUARY 20, 2023

Each candidate you interview will have a unique set of strengths (and weaknesses). On the flip side, a revenue operations resource from a startup has likely been responsible for a larger swath of the revenue funnel. Teams need to scale, fast. Previous company size also matters. They need to add immediate value.

Sales Hiring 70

Sales Hiring Underperforming Technical Team Scale Consulting 70

OpenView Labs

MARCH 24, 2021

Without fail, every week I speak to 5–10 startup founders who are dealing with one of these two painful situations: They’re going through the process of parting ways with the wrong VP of Sales or the wrong enterprise salespeople. For either one, the bottom line is that the cost of a bad hire is significant.

Sales Hiring 56

Sales Hiring Underperforming Technical Team Company Culture Interviewing 56

Hitenism

OCTOBER 3, 2016

Two tweets about raising money was all it took to get 81 email responses and 53 customer development calls with founders. That’s when I realized that fundraising may be startup founders’ biggest pain point. In the interviews, my business partner and I asked founders about their fundraising process and problems.

Development Team Review 166

Development Team Review Software Review Underperforming Technical Team Interviewing 166

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

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Underperforming Technical Team Scale Sales Hiring Systems Review 68

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

Kellblog

AUGUST 13, 2019

This is a sister post to my recent one, Career Decisions: What to Look For in a Software Startup. That piece is all about what to look for when considering taking a job at a software startup. This piece is kind of the opposite: what to look out for when considering an executive job at a software startup.

Software Review 76

Software Review Startup Sales Hiring Software 76

Andreessen Horowitz

OCTOBER 16, 2023

How can we operationalize a good decision process and decision hygiene into our teams and organizations? That episode was with me and Mark interviewing Annie, and was titled “Innovating in Bets” — as is perhaps also one of the signature themes of this podcast. What are the strategies, mindsets, tools to help us decide?

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Underperforming Technical Team Investment Scale Sales Hiring 82

Intercom, Inc.

MAY 4, 2018

Imagine walking into the office one morning and having your star team member ask if you have a few minutes to talk. These create more meaningful relationships with people on your team, uncover what motivates them and as a result increase their impact and engagement in their current role. What’s your current development focus?

Underperforming Technical Team 223

Underperforming Technical Team compliance Development Customer Support 223

Intercom, Inc.

SEPTEMBER 9, 2022

ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. Has this got to do with any particular chain of events? What’s up?

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Chart Mogul

NOVEMBER 24, 2022

After all, it’s the customer success teams that drive growth through retention and churn mitigation. After all, it’s the customer success teams that drive growth through retention and churn mitigation. And now it’s all about keeping that money in the bank and making sure that every investment you make actually pays off.

Churn 52

Churn Retention Underperforming Technical Team Scale 52

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So I was a product manager managing the investing side of this marketplace.

Payment Solutions 114

Payment Solutions Payment Methods Payment Services Payments 114

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

User Pilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. They also manage finances and supervise one or more engineering teams.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

Sales Hacker

AUGUST 11, 2023

This week I sat down and interview the VP of Sales at Crunchbase , Ang McManamon. Ang McManamon is a tenured sales leader who puts culture first, helps build high performing SaaS teams, and executes with urgency across all areas of an organization. What does the early build for a strong sales team look like? Grit is a must-have.

Scale 63

Scale Leadership Sales Hiring Sales 63

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. What follows is a lightly edited transcript of the interview. This is part of an ongoing series of interviews about unlocking the potential of growth. Duolingo’s early growth experiments.

Underperforming Technical Team 223

Underperforming Technical Team Retention Metrics Engineering 223

Sales Hacker

DECEMBER 7, 2021

Outreach allows you to commit to accurate sales forecasting, replace manual processes with real-time guidance and unlock actionable consumer intelligence that guides you and your team to win more often. That was the only company I interviewed with. That was the one and a half billion dollar startup founded by David Sacks.

Branding 79

Branding Technical Review Underperforming Technical Team Sales Hiring 79

Andreessen Horowitz

NOVEMBER 14, 2023

ABOUT MY FIRST 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. All of these tools that were useful as startups for running your business had improved a lot.

Sales Hiring 95

Sales Hiring Banking Scale Pricing 95

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. But Dopple’s team took the opposite approach.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

OpenView Labs

OCTOBER 29, 2021

This is why, even for early-stage startups, the sooner you hire your first product person, the better. On a recent episode of the BUILD Podcast , Blake Bartlett spoke with Nikita Miller about best practices for building an early-stage product team. But early-stage startups don’t live in a perfect world. Who should you hire?

Sales Hiring 60

Sales Hiring Sales Recruiting Development Team Review Management 60

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. Listen to the rest of the interview here.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Sales Hacker

APRIL 5, 2022

Good companies vs. bad companies [22:48]. So let’s listen to our sponsors, and then we’ll get right into the interview with Andy Paul. Well, if you haven’t, your sales team should be in one soon. Take advantage of the Pavilion for Teams corporate membership at join.pavilion.com. Sam’s Corner [27:20].

Scale 78

Scale Sales Underperforming Technical Team Compensation 78

SaaStr

AUGUST 16, 2019

Ep 257: Justin Welsh is the former SVP Sales @ PatientPop, the startup that offers the first all-in-one practice growth platform that’s HIPAA-compliant and is proven to grow your practice. During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. Justin Welsh. Zach Perret.

Scale 139

Scale Underperforming Technical Team Sales Hiring Interviewing 139

OpenView Labs

JANUARY 19, 2022

Based on interviews with B2B SaaS experts who have built and scaled product-led businesses, we designed a new user journey. This is covered in-depth in the Developer Go-To-Market-Playbook. . But without virality and strong organic discoverability, this will continue to be an uphill battle for your team.

Scale 72

Scale Underperforming Technical Team Sales Hiring Marketing 72

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. Then, I moved to the startup world. Today’s guest has been through just that.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Kellblog

MARCH 11, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. If the StartFast doesn’t work, it’s not a big deal because the Customer Success team’s mission is to offer free clean-up after failed implementations. Interview customers.

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Underperforming Technical Team Sales Hiring Consulting Forecasting 99

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. Steve has previously said, “Sales and marketing must be one team.” What does this mean for the processes used by marketing teams?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

Neil Patel

DECEMBER 3, 2020

Developing a content strategy is key to helping your content rank well, especially in a space saturated with content on similar topics. As long as you want to make an impact online (of which you have no choice), you must invest in SEO. Interview Your Prospective SEO Freelancers. If Stability With a Team is Important.

Social Media 145

Social Media Technical Review Interviewing Underperforming Technical Team 145

SaaStr

JANUARY 28, 2020

And then I’ve watched, since she made this comment to me about 13 months ago, then I’ve watched with some startups I’ve worked with, where the first marketing hire comes in, and I asked them what their top five priorities are, and then I asked the CEO. And notice that I said investments, not cost or spend.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. We invested in more social and video content as well to connect with more of you. Eoghan McCabe, CEO. “We

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

OpenView Labs

JUNE 10, 2019

For proof, might I suggest the classic post Good Product Manager/Bad Product Manager , which presents a very different vision for the role of product manager than most of us have today). They know the immense value of user input and customer development. Team Alignment. Table of Contents. Best Practices. Creating a PM Function.

Management 55

Management SaaS Scale Sales Recruiting 55