Valuize Consulting

DECEMBER 7, 2021

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team.

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VP of Engineering Customer Success Sales Hiring Interviewing 98

Mucker Capital

APRIL 2, 2024

In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales. As a founder, ideally you want your sellers, marketers, and product leaders aligned in transforming product features into value-based messages to accelerate sales cycles and secure corporate deals.

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Sales Recruiting Technical Review Enterprise Cybersecurity 52

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. We’re experimenting with it, but we haven’t made a massive investment.

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Payments Forecasting Payment Services Payment Solutions 109

Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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Outsourcing Services Software Review Software Outsourced Development 224

User Pilot

APRIL 19, 2024

Interviews. This involves collecting new data directly from your target audience using various methods, such as surveys , focus groups, and interviews. Interviews : Have one-on-one conversations to gather detailed information from individuals in your target audience. Focus groups. Product trials. Each method has its benefits.

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Market Research Sales Recruiting Marketing Underperforming Technical Team 52

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Account Managers: They serve as the lead point of contact for all customer account management matters. Average salary: $46,035/yr. Average salary: $105,761/yr.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

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Sales Recruiting Sales Hiring Scale Social Media 52

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Before Hubspot, Ryan was Head of Marketing @ Salesforce (APAC) where he led his team to achieve 227% YoY net-new sales sourced through marketing.

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Sales Hiring Sales Recruiting Scale Software Review 127

User Pilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Interview existing customers Another good way to identify emerging market gaps is by interviewing your customers. How do you recruit your interviewees?

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Underperforming Technical Team Marketing Market Research Outsourced Development 88

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. We’re enterprise software for a new category called LearnOps. Cognota didn’t necessarily start as a software business. We’d like to see your software. And I replied back and said, well, we don’t really have software yet.

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Payment Solutions Payment Services SaaS Payments VP of Engineering 108

Sales Enablement, SaaS and Growth

OCTOBER 16, 2017

The sales enablement industry has taken tremendous strides in recent years, but by most measures, it's still a relatively immature function. To fill this "best practices void" and play my part in elevating the role of sales enablement I often take ideas from other fields and apply them to my work at HubSpot.

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Sales Enablement Sales Recruiting Scale Sales 100

SaaStr

APRIL 17, 2019

Steve has previously said, “Sales and marketing must be one team.” Where does Steve find common points of tension between sales and marketing? How can a CEO determine when is the right time to fundamentally invest in devops? I mean, my career started as a software engineer, and out of frustration, I went into sales.

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DevOps as a Service Sales Recruiting Scale Sales Hiring 100

Andreessen Horowitz

OCTOBER 16, 2023

One of the toughest challenges for founders — and especially technical founders who are used to focusing so much on product features over sales — is striking “product-market fit”. So in that shift from product-market fit to product-market-SALES fit, how much should you optimize your go-to-market for product… and even the other way around?

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Product Marketing Scale Sales Hiring Sales Recruiting 78

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

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Software Review Scale Technical Review SaaS 176

SaaStr

MAY 8, 2020

Where does Jessica find managers and founders do pipe reviews wrong? What does Jessica believe is the right way for sales reps to engage with new customers during this time? How should sales teams and CS respond to requests for discounts? Below, we’ve shared the transcript of Harry’s interview with Jessica. Jessica Lin.

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Sales Recruiting Technical Review Sales Hiring Outsourced Development 171

Sales Hacker

AUGUST 26, 2019

This week on the Sales Hacker podcast, we speak with Rahim Fazal , Co-Founder and CEO of the SV Academy. If you missed episode 71, check it out here: PODCAST 71: Why is Account Based Marketing Not Working w/ Latane Conant. Keeping up with the evolution of sales. Subscribe to the Sales Hacker Podcast. What You’ll Learn.

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Sales Hiring Sales Recruiting Scale Sales 57

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. Now, I just invest in SasS companies. SaaStr is Turning 10!

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Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 259

User Pilot

NOVEMBER 23, 2023

One of the consequences of this is that the sales cycles slow down. Create strategic value PMs are under a lot of pressure to deliver features – from the sales team chasing a deal, the customer service colleagues trying to alleviate customer pain points, and executive leadership eyeing market expansion or increased market share.

Scale 85

Scale Underperforming Technical Team Sales Recruiting Software Review 85

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So I was a product manager managing the investing side of this marketplace.

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Payment Solutions Payment Methods Payment Services Payments 113

Sales Enablement, SaaS and Growth

JANUARY 11, 2018

At the beginning of each year I like to reflect on where I’m investing my time - this exercise helps me evaluate whether or not it’s being used in the most valuable, productive and impactful way. Recommended episode is: Sales Mistakes That Can Kill Your Startup & How To Avoid Them. I want to maximise each minute on my commute.

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Sales Recruiting Sales Hiring Sales Enablement Construction 100

Kellblog

JULY 18, 2019

If you’re CXO/VP-level, make sure you spend time with this team during your interviews [1] and make sure you think they are “good people” who you trust and who you’d want to work with for a long time [2]. Their investments give them contractual rights (e.g., You might well be doing so. Strong investors.

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Underperforming Technical Team Startup Software Technical Cofounder 78

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. Fresh out of college, Mary started out in accounting, but it didn’t take long before she began a 20-year sales career that led her through Monster.com, HubSpot, and several others.

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Scale Sales Recruiting Sales Hiring Sales 52

Sales Hacker

JANUARY 28, 2020

This week on the Sales Hacker podcast, we speak with Ellie Tamari , the VP of North American Sales at Namogoo. Today we are incredibly excited to have a recent friend, member of the Boston chapter of the Revenue Collective, and female sales leader that came to the role somewhat later in life — Ellie Tamari. What You’ll Learn.

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Sales Hiring Scale Sales Recruiting Management 67

Sales Hacker

MAY 1, 2018

On this episode of the Sales Hacker podcast, we talk with Rick Smolen , VP of Sales at Greenhouse Software about moving your product upmarket and how to sell your software to a big company. What sales strategies and philosophies are necessary for enterprise sales. Subscribe to the Sales Hacker Podcast.

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Sales Recruiting Sales Hiring Sales SMB 47

Natalia Luneva

NOVEMBER 24, 2021

On this episode of the podcast, I interview Arthur Nobel and we discuss scaling SaaS companies. Arthur is a Principal at Knight Capital – an investment firm that specialises in B2B software businesses. We tried to come up with a framework where we set marketing, sales and finance which we call heavy burdens of the company.

Scale 52

Scale Scaling Sales Recruiting SaaS 52

Intercom, Inc.

DECEMBER 19, 2018

We invested in more social and video content as well to connect with more of you. Historically, we’ve spent proportionately way more on research and development than other software companies we track, and that won’t stop any time soon. Analytics, biz ops, marketing, sales, support, recruiting, finance, HR.

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Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. In this interview, David Sacks talks about how 70-80% of investor time is spent looking at AI.

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Scale Sales Hiring AI Sales Recruiting 244

ChurnZero

MARCH 11, 2020

I wasn’t satisfied that we lost a customer, but I was now armed with valuable new information that would lead to a breakthrough in our sales model. When I ran Customer Success at PeopleMatter I interviewed every customer who canceled their services with us. Conducting the churned customer interview. Nothing less will do.

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Churn Scale Sales Recruiting Sales Hiring 52

Intercom, Inc.

SEPTEMBER 22, 2022

At some point in their growth, businesses usually start investing in customer research. They work with consulting firms, hire their own analysts, buy data management software. No face time with customers, no interviews throughout the product roadmap – just a couple of weeks of user testing before launch.

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Interviewing Underperforming Technical Team Sales Recruiting Software Review 138

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. How does the product and what you invest in proactively need to change as you move into enterprise? What are the benefits of starting in SMB? Andrew Filev. Andy Wilson.

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Sales Hiring Scale SMB Sales Recruiting 140

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. But we provide a combination of APIs and software. So just be like if this is any good at all, I’m glad I’m here.

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Scale Payment Services Payment Methods Scaling 148

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. But we provide a combination of APIs and software. This podcast is an excerpt of Claire’s session at SaaStr Annual 2019.

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Scale Payment Services Payment Methods Sales Hiring 114

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. We invest all over the country and very much in Europe as well including Paris. So we decided to take you to know three specific topics which are hiring, culture and sales.

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Sales Hiring Scale Sales Recruiting Company Culture 111

OpenView Labs

JUNE 10, 2019

Here’s some good news: there are tons of amazing product management resources out there. We’ve compiled our favorite articles, advice, podcasts and interviews in this guide. This article also takes a closer look at key skills needed to be a successful product manager. SaaS product management explained by 6 product managers.

Management 55

Management SaaS Scale Sales Recruiting 55

SaaStr

FEBRUARY 2, 2024

The backup of 2020 was great, 2021 comes in and somehow we have 600 unicorns and everyone can burn 500 million a year or have huge sales teams. But the meta point is this, if you’re recruiting in 2024, beware of the “Lost Generation” candidate and persona you may come across. This starts to get tough.

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Sales Recruiting Trends Sales Hiring Software Review 284

ChurnZero

MARCH 6, 2020

Founder Annette Franz shares a quote from sales expert Zig Ziglar that shows how a people-first philosophy is your business growth strategy: “You don’t build a business. There’s a smorgasbord of studies that overwhelmingly prove the multi-faceted benefits of investing in a people-first culture. The good news is that….

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Customer Success Software Review Scale Sales Recruiting 69