User Pilot

APRIL 25, 2024

This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. Overall, market research equips SaaS entrepreneurs with the knowledge to meet their target audience’s needs effectively, guiding product adjustments and innovations based on informed decisions.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

BetterCloud

NOVEMBER 29, 2022

Fortunately, there are ways to reduce shadow IT usage and optimize user experience for your employees. The increase in shadow IT dovetails with the rise of SaaS (software-as-a-service) in the workplace: cloud-based apps like Slack, Mailchimp, and Zoom—to name a few commonly IT-approved examples. What is shadow IT?

Management 52

Management Marketplace as a Service Technology Innovation 52

User Pilot

AUGUST 29, 2023

Product management is a discipline valued by the world’s most successful and innovative tech companies. They work with a cross-functional team to understand the needs of users and create products that are easy to use , efficient, and enjoyable. Strategy, problem-solving, and innovative thinking are all extremely important.

Management 105

Management Interviewing Marketplace as a Service Product Marketing 105

User Pilot

MARCH 20, 2024

The product model monetizes user-generated data for targeted marketing , creating revenue without direct charges. The open-source model creates revenue by charging for beyond-the-basics services. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services.

Software 59

Software Revenue Strategy Advertising 59

Neil Patel

FEBRUARY 11, 2021

Depop is a fashion marketplace and community that brings together buyers and sellers around the world. With a focus on making fashion more diverse, and less wasteful, the platform has reached over 13 million users. Use “real,” human customer service to educate customers and convert them into brand ambassadors.

Social Media 128

Social Media Branding Marketplace as a Service Mobile 128

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey explains why embracing the professional services sector in a unique way has paid dividends.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

OpenView Labs

MAY 13, 2019

BUT the point of differentiation is not features nor chasing fads, it’s what you choose NOT to do and how easy you make it for people to do business with you through user experience. Competing on features or technology and trying to provide an easy-to-use customer experience requires completely different strategies.

Strategy 67

Strategy Marketplace as a Service User Experience Technology 67

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. That helps everyone innovate, especially when they share them out.

User Experience 209

User Experience Strategy Engineering Communication 209

FastSpring

APRIL 13, 2023

Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” Experience is the keyword here. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. And he wanted in.

Payment Methods 115

Payment Methods Marketing Payments SaaS Payments 115

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. Different visions for different products. We do have integrations with some apps.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? For instance, you build an iOS because you know you’re going to get users through it. That’s quite a high bar, but it’s what I like to strive for.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Chargify

MARCH 28, 2018

While the convenience of combo meals abounds in all fast food restaurants today, in 1958 the opportunity to purchase a main dish, side, and drink for a set price (and less than if all the items were purchased individually) was a novel idea, and one that helped them stand out in a very competitive marketplace. TV is a great example.

Pricing 47

Pricing Innovation Scale SaaS 47

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. You’re going to have to either innovate or the other option.

Payment Methods 205

Payment Methods Merchant Services Scale Payments 205

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. Evolution of Marketplaces Marketplaces have long served as platforms connecting buyers and sellers, facilitating transactions across various industries.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

Chargify

MARCH 6, 2018

UK online education company EdPlace has emerged as a “parent champion,” providing online tutorial services designed to help parents support their children in their education (specifically Math, English, and Science) at an affordable price. Ability to experiment frequently (price, product offerings, free trial variations, etc.).

B2C 40

B2C Merchant Services B2B Payment Services 40

Intercom, Inc.

JANUARY 3, 2020

Emmet: As you were saying that, I was thinking about a time about 10 years ago now, I got to visit a city design studio, an innovation lab type place for a fairly well known car company. Emmet: It ushered in the gig economy, the two sided marketplace etc. Even services. .” And that’s what they achieved, in a sense.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

Baremetrics

AUGUST 20, 2019

Who doesn’t want to be innovative? But what is product innovation in the first place? The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. It builds on something else.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Intercom, Inc.

MARCH 19, 2020

Many of these have, for a long time, operated remotely in innovative ways. Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? So that clarity piece and then that capacity piece is how we really focus our services. Give up control.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37