ChurnZero

DECEMBER 21, 2023

Designing a successful post-sale strategy requires choices, says CXology’s Tim Conder. In this way, you can create some objective data that shows this pattern and trends across all accounts. Q: Is there a proven strategy for engagement and continual alignment? Here’s the webinar in full. What do you recommend?

Sales Recruiting 52

Sales Recruiting Scale Customer Success Sales 52

ChurnZero

JANUARY 25, 2024

Let’s explore the essential trends, specializations, and factors driving the evolution of CS skills in 2024, and consider how you can upskill yourself and your team to stay at the cutting edge. Skillset 1: Sales acumen In 2024, driving revenue is a primary responsibility of CS.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 171

Sales Recruiting Scale Underperforming Technical Team Pricing 171

Sales Hacker

SEPTEMBER 28, 2021

In this episode of the Sales Hacker Podcast, we have Hakim Myers , Business Recruiter at Nextdoor , where he recruits for people, finance, and legal functions for startups. Join us for a revealing conversation on sales and talent from the perspective of a recruiter in an executive search firm. powered by Sounder.

Sales Recruiting 81

Sales Recruiting Retention Scale Sales Hiring 81

Totango

MARCH 19, 2021

The traditional customer journey infographic envisioned the customer’s experience from a sales and marketing standpoint, visualizing a funnel marking the steps from a lead acquisition through a sale, also known as the buyer’s journey. Keep in mind that onboarding can also begin in the presales process.

Sales Recruiting 124

Sales Recruiting Onboarding Branding Retention 124

Mucker Capital

NOVEMBER 8, 2023

Context: To fully understand the market landscape, which includes the latest trends, evolving behaviors, and language changes, it's important to consider the context. Several key questions can help you make sense of this landscape: What trends are currently shaping the industry? What are the most dominant trends among your customers?

Branding 98

Branding Startup Development Strategy 98

Sales Hacker

SEPTEMBER 27, 2022

In this episode of the Sales Hacker Podcast, we have Scott Barton , VP of Industry Solutions at Varicent. He’s an expert in the sales world, particularly in revenue operations and incentive compensation. Join us for a great conversation about driving the right behaviors within your sales team. powered by Sounder.

Compensation 80

Compensation Sales Recruiting Underperforming Technical Team Leadership 80

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. While most of us have settled into the new normal and the challenges that come with it, sales leaders are looking ahead with uncertainty. Best Sales Statistics to Know in 2021. Short on time? What this means for you.

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

Incredo

NOVEMBER 21, 2019

Have you noticed one of the latest and growing trends in the worklife? If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! In reality, creating collateral for affiliates, recruiting, training and motivating affiliates takes a lot of effort.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

OpenView Labs

APRIL 4, 2019

The proliferation of AI-powered tools, software systems, and devices is also dramatically transforming the way that recruiters source top talent. Recruiting technology can bring fresh hiring strategies to life. Modern tools hold the key to tackling areas of recruiting that have historically presented obstacles.

Sales Hiring 65

Sales Hiring AI Search Sales Recruiting Artificial Intelligence 65

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Sales requires a mix of left- and right-brained qualities, and accurately evaluating a candidate’s skills is a challenge for hiring managers. Better interviewing = better sales teams. How not to interview for sales.

Interviewing 73

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

User Pilot

SEPTEMBER 14, 2023

You can also use other forms of personalized messaging to boost engagement. User segmentation can be an incredibly powerful tool for improving customer satisfaction, boosting customer engagement, and driving growth. Segmentation has been proven to improve a vast range of product success metrics (not just sales efforts).

Strategy 90

Strategy Sales Recruiting Onboarding Churn 90

Sales Enablement, SaaS and Growth

JUNE 26, 2018

Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. In my role leading sales enablement at HubSpot in EMEA, we deliberately carve out time to think about ways to leverage tools, technology and software that will make sales reps more effective.

Sales Enablement 100

Sales Enablement Scale Sales Recruiting Sales Hiring 100

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

User Pilot

NOVEMBER 30, 2023

Keyword research and industry reports are two ways to track market trends and identify arising opportunities. Industry events, like Product Drive , are an opportunity to catch up with the trends in the sector. How do you recruit your interviewees? Use Google Trends to track interest in keywords related to your niche.

Underperforming Technical Team 91

Underperforming Technical Team Marketing Market Research Outsourced Development 91

User Pilot

NOVEMBER 21, 2023

Assess the effectiveness of your launch by tracking feature engagement and adoption. Its main goal is to help you plan the efforts of the product, marketing, and sales team to maximize the impact of the launch. Assists in managing the launch timelines. Google Trends. How do you recruit your beta testers?

Underperforming Technical Team 86

Underperforming Technical Team Sales Recruiting Social Media Market Research 86

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Tom Tunguz

FEBRUARY 2, 2016

As machine learning continues to become a key differentiator among SaaS products, a secular and positive trend, startups are learning how to sell the promise of the software better and better. These are some of the objections customers raise during those sales pitches. For SaaS companies, sales velocity is a competitive advantage.

Sales Recruiting 100

Sales Recruiting Software Machine Learning Artificial Intelligence 100

User Pilot

SEPTEMBER 29, 2023

You need a range of disciplines working together in a cross-functional team to make sure various product development processes go to plan, including product managers , developers, marketers , sales, designers , senior leaders , and more. Senior management. Monitor interest in certain topics over time with Google Trends.

Development 94

Development Software Review Sales Recruiting Technical Review 94

SaaStr

JUNE 3, 2020

My background as a SaaS entrepreneur, and then share the big trends we’re seeing in the world of SaaS, both what we’re seeing over the next few years and then also zeroing in on what has changed in the last few weeks in the middle of this COVID crisis. This was a 30 year mega trend into the future.

Software Review 181

Software Review Scale Technical Review SaaS 181

Tom Tunguz

AUGUST 25, 2015

Here’s my stab at that list: CRM, Marketing Automation, ERP, Expense Management, Analytics, Email, Collaboration, Document Storage, Payroll, HRIS, ATS, IaaS, Customer Support, Recruiting. Sales teams, always looking for an edge, also belong to the early adopter segment and buy CRM and online meetings software.

Sales Recruiting 100

Sales Recruiting SaaS Data AWS 100

ChurnZero

JANUARY 10, 2022

If you’ve gotten customer feedback , for example, and you want to look over it to identify pain points, recruit a cross-functional team to help you review the data. One cross-functional relationship that absolutely cannot be ignored when it comes to SaaS customer onboarding is the relationship between Sales and Customer Success.

Onboarding 98

Onboarding Sales Recruiting SaaS Technical Review 98

Sales Hacker

FEBRUARY 28, 2020

Social selling became a buzzword around 2014 in the sales industry, and it’s already becoming outdated and ineffective for teams that use LinkedIn as just another inbox. Actively Engage with People (Don’t Post and Ghost). LinkedIn profiles were meant to showcase your experience and expertise to recruiters and hiring managers.

Strategy 91

Strategy Sales Recruiting Sales Hiring Social Media 91

User Pilot

NOVEMBER 5, 2023

Overall, customer value management can make your product more competitive. Sales reps can use the knowledge to shift sales negotiations from price to value. Sales teams, on the other hand, leverage CVM to discover the value with customers. How do you recruit your interviewees?

Management 90

Management Scale Customer Lifetime Value SaaS 90

OpenView Labs

APRIL 13, 2021

She transitioned into a solution engineer, a role that sits at the crossroads of sales and product, which gave her the opportunity to do more of what she loved: discussing business challenges and crafting corresponding technology solutions. How do you get design to work with sales, or engineering to work with customer success?

Sales Recruiting 60

Sales Recruiting Management Engineering Leadership 60

User Pilot

JULY 9, 2023

This may translate into increased sales and greater customer loyalty. While metrics like NPS or CES are great for tracking trends, it’s the qualitative open-ended questions that help you identify points of friction or customer frustration. Modal recruiting test participants. CES survey created in Userpilot.

User Experience 90

User Experience Sales Recruiting Scale Interviewing 90

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Hiring guide.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. there are hundreds of activities you can engage in on a daily basis. there are hundreds of activities you can engage in on a daily basis. But the one thing you must think about is sales. Without sales, your startup dies.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Sales Enablement, SaaS and Growth

JANUARY 11, 2018

I enjoy the semi-structured format and conversational tone of podcasts, which in my mind makes them more engaging and less scripted than webinars. The calibre of speakers is first rate and a broad range of crucial startup topics, from product right the way through to recruitment and legal are covered.

Sales Recruiting 100

Sales Recruiting Sales Hiring Sales Enablement Construction 100

CustomerSuccessBox

MAY 9, 2022

While your company can recruit additional Customer Success Managers and improve the customer experience, you’ll also need a Customer Success dashboard that provides revenue insights into every aspect of the customer journey. An effective dashboard includes every aspect of your company or product that interacts with customers.

Customer Success 52

Customer Success Sales Recruiting Outsourced Development Customer Lifetime Value 52

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 65

Scale Outsourcing Services Sales Recruiting Outsourced Development 65

User Pilot

JANUARY 26, 2023

How to recruit beta testers in-app. Continuous user feedback collection As your users are engaging with the product, use in-app surveys to collect feedback about their user experience. Main UI, modals , and account management. Engagement emails, win-back emails , feedback emails. Sign-up process, onboarding steps.

Sales Recruiting 94

Sales Recruiting Interviewing Development Social Media 94

User Pilot

NOVEMBER 23, 2023

One of the consequences of this is that the sales cycles slow down. Create strategic value PMs are under a lot of pressure to deliver features – from the sales team chasing a deal, the customer service colleagues trying to alleviate customer pain points, and executive leadership eyeing market expansion or increased market share.

Scale 89

Scale Underperforming Technical Team Sales Recruiting Software Review 89

SmartKarrot

APRIL 4, 2022

Role: Customer Success Manager. As a Customer Success Manager, you will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

Neil Patel

DECEMBER 23, 2020

Identifying Trends with Natural Language Processing. That’s invaluable if you’re trying to identify the next big trend in your market. For years, recruiters and HR teams have been using technology to scan resumes and cover letters for certain keywords. Scaling Content Creation. Hiring Talent. NLP is a logical extension of this.

Artificial Intelligence 145

Artificial Intelligence AI Search Scale Marketing 145

SmartKarrot

AUGUST 22, 2022

As a VP of Customer Success, you will set the vision and strategic plan for the Technical Account Management and Customer Engineering functions, focusing on increasing product adoption, leading an exceptional customer experience, and driving growth. Hire and mentor a team focused on driving business value to the customers.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

Unbounce

OCTOBER 18, 2021

Sounds like a big opportunity for talent-starved companies to recruit, right? It’s also interesting to see how “community” shapes the allWomen sales funnel. “We But a great story doesn’t mean success is easy for the team. Looking at the Landscape. Currently, only about 25% of tech jobs are held by women worldwide. No problem!

Artificial Intelligence 136

Artificial Intelligence Marketing Scale Sales Recruiting 136