Stax

JANUARY 3, 2024

Whether businesses are on the road or staff are simply moving about in-store, mobile point of sale systems (mPOS systems) are becoming an increasingly popular POS option for small businesses. Imagine a restaurant using a mobile POS system to manage sales both at its permanent locations and through its food truck.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Valuize Consulting

DECEMBER 22, 2021

Today, businesses need to continuously deliver outcomes and prove their value if they want to drive greater retention and expansion revenue. Creating an effective value selling framework that begins in Pre-Sales and extends all the way through to Professional Services is crucial to facilitating a frictionless customer journey.

Customer Success 52

Customer Success Sales Retention Operational efficiency. 52

Subscription Flow

FEBRUARY 14, 2024

Within your CRM, payment details can be directly linked to contacts, sales, and membership records. Finally, it can be integrated with other systems and tools (like a subscription management software like SubscriptionFlow) to improve operations and data quality. How can Salesforce membership management be of help to your business?

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

Subscription Flow

APRIL 3, 2024

By controlling one cost for accessibility to both formats, operational efficiency is maximized while administrative complexity is reduced. Offering value-packed bundles of subscription on affordable rates are offered, which increases customer retention—a critical factor in maintaining revenue in the current media environment.

Payment Solutions 59

Payment Solutions Payment Services Payment Methods Payments 59

Intercom, Inc.

AUGUST 16, 2022

Conversation history is carried across channels, empowering your team to provide personal, efficient support without losing context. With the digital landscape becoming a highly competitive space across all industries, engaging – and retaining – the customers you have is easier (and more effective) than winning new ones.

Headcount 118

Headcount Scale Sales Hiring Customer Lifetime Value 118

ChurnZero

DECEMBER 2, 2022

Does your Customer Success team have the right structure, workload, and engagement model to hit its goals? All CS leaders eventually undertake this exercise to scale engagement and improve the customer experience. Q: How did you decide which segments would have a high-touch versus tech-touch engagement model?

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

ChurnZero

JANUARY 13, 2023

As such, leaders must engage more of their customers at scale through digital programs that support low-touch segments with a more focused approach than ever before. The post-sales customer journey will also become more intelligent as organizations accelerate their use of cutting-edge data and technologies.

Trends 98

Trends Customer Success Scale Sales Hiring 98

Valuize Consulting

JUNE 9, 2022

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. From an investment standpoint, hiring a Senior CS Operations Leader provides exceptional ROI. They Drive Economic Growth.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Thanks to their excellent growth platform, businesses have been able to transform how they attract, engage, and delight customers for many years. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

User Pilot

MARCH 4, 2024

Include testimonials : Leverage social proof like testimonials and G2 reviews, and include them in your landing page, sales page, and sign-up pages. In SaaS, improving your average conversion time is beneficial for several reasons: Boosts revenue growth : Faster conversions can shorten sales cycles, leading to quicker revenue generation.

SaaS Payments 84

SaaS Payments Payment Services Payment Solutions Payment Methods 84

ChurnZero

JUNE 12, 2020

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Mattermark

AUGUST 30, 2017

The options around assembling tooling to make a sales funnel operate efficiently are numerous and daunting. We thought it’d be great to chat with some founders of companies building sales tools to see how they not only use their own products, but how they use other products and processes as well.

Sales 51

Sales AI Operational efficiency. Sales Funnel 51

OpenView Labs

MARCH 10, 2019

Typeform is a unique online form and survey solution that makes the data collecting process more conversational and engaging for respondents. Focusing on Customer Success from the very early days of Typeform has been instrumental in improving both retention and acquisition, and has played an important role in our overall achievements.

Scale 69

Scale Customer Success Scaling Sales Hiring 69

ChurnZero

MAY 20, 2021

Activities: Customer segmentation, defined CSM engagement models, defined customer journey maps, alignment between Sales and Customer Success. But the best Sales and Marketing teams (which also have a relationship component) use well-defined processes and data integrations to drive their operations. Transform Phase.

Customer Success 90

Customer Success Payments Payment Services Scale 90

User Pilot

JANUARY 26, 2021

With your analysis, you can find out your customer engagement for a specific activation point, where they are coming from, and where they might be getting stuck. With this perspective, you are ready to take on crucial metrics that impact your annual revenue like Lifetime Value (LTV), Customer Retention, and churn.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

Neil Patel

JULY 31, 2021

Based on the AIDA model, then, a traditional-style sales marketing funnel might look something like this: The problem? This is a rigid and fairly unrealistic way to view how people move through the stages of a sales cycle. Leads are human, and the sales process is rarely linear.

Software Review 145

Software Review Social Media Sales Funnel Branding 145

Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Question about tactics and various marketing channel s for boosting customer engagement. Operations Consultants. IT Consultants.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SmartKarrot

DECEMBER 16, 2022

Focus on delivering service excellence through human’ engagement therefore confidence and experience in speaking to a large number of customers, some of which will be in a challenging situation is absolutely essential in this role. Scale team to keep up with sales progress; attract, retain, and enable exceptional talent.

Customer Success 19

Customer Success Scale Technical Review Operational efficiency. 19

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Thanks to their excellent growth platform, businesses have been able to transform how they attract, engage, and delight customers for many years. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Present consumer voices internally accurately, raising them as necessary. Draw in and keep excellent talent.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

Hull

JANUARY 27, 2020

Removing these silos and creating a single customer view improves alignment and makes it easier for teams that interact with customer data (including marketing, sales, support, customer success, product and operations) to navigate the growing landscape of technology. Timely notifications to sales to reach out. Sales operations.

Data 59

Data Scale Technology Social Media 59

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Operational efficiency. For example, a sales engagement tool could be much cheaper than its competitor, but lacks key functionality and takes more time to use. When successfully applied to training , gamification increases engagement, productivity and knowledge retention. Brand equity. Customer data.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Hull

JANUARY 10, 2021

Removing these silos and creating a single customer view improves alignment and makes it easier for teams that interact with customer data (including marketing, sales, support, customer success, product and operations) to navigate the growing landscape of technology. Timely notifications to sales to reach out. Sales operations.

Data 52

Data Scale Technology Social Media 52

SmartKarrot

AUGUST 16, 2021

product expert, helping customers increase their revenues and improve operational efficiency through greater integration and usage of the Attractions.io Monitor and improve customer satisfaction and engagement metrics. Work with your assigned Strategic Account Manager (SAM) to meet retention and upsell goals.

Customer Success 19

Customer Success Technical Review Development Team Review Systems Review 19

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. They need fewer sales as a percentage of overall employees.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

SmartKarrot

APRIL 28, 2021

Set expectations (timing, offers, selection) & explaining the engagement process to clients for launching business applications. Coordinate between REEF operations and client, including site surveys, walk-throughs, application deployment, to ensure the success of new applications.

Customer Success 10

Customer Success Underperforming Technical Team Payment Services Payment Methods 10

SmartKarrot

JULY 12, 2021

As a Director of Customer Success, you will determine the strategic and tactical customer service direction of the Customer Success team to ensure the achievement of corporate goals related to account retention, revenue growth through customer renewals and customer satisfaction. Apply here: [link].

Technical Advisors 10

Technical Advisors Customer Success Sales Hiring Operational efficiency. 10

SmartKarrot

APRIL 17, 2023

Improved efficiency: Chatbots can handle multiple conversations simultaneously, increasing productivity and reducing response times. Personalization: Chatbots can be programmed with specific rules and workflows, providing a personalized and engaging user experience. This can lead to improved customer satisfaction and loyalty.

Artificial Intelligence 10

Artificial Intelligence Communication Machine Learning AI 10

SmartKarrot

MARCH 18, 2021

Apply here: [link] Role: Director of Customer Success – Life Sciences Location: Remote, Mountain View, CA Organization: Egnyte As a Director of Customer Success, you will engage with Egnyte’s Life Sciences Customers. Act as a change agent to identify areas for operational efficiency and continuous improvement.

Customer Success 10

Customer Success Sales Recruiting Technical Review Software Review 10

SmartKarrot

MAY 10, 2021

Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. Create product artifacts (Videos, FAQs, Blog Posts, etc) to accelerate best practice sharing and drive user engagement. Driving the customer’s business transformation and operational excellence.

Customer Success 10

Customer Success Payment Services Sales Recruiting Payments 10

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Scale 10

SmartKarrot

DECEMBER 21, 2020

Increase customer engagement through the implementation of quarterly and executive business reviews. Collaborate with partnerships and sales on selling techniques and growth/retention strategies. Engage with customers through defined calls to action and 1:m value-based sessions.

Customer Success 10

Customer Success Scale Leadership SMB 10

SmartKarrot

NOVEMBER 3, 2020

Design and launch eLearning and other critical programs to improve customer experience and operational efficiency. Evaluate and adapt KPI’s and metrics to drive adoption, retention, growth, and reduce churn. Working with Product and Marketing to build sales collateral and experiences that help onboard customers.

Customer Success 10

Customer Success Scale SMB Consulting 10

SmartKarrot

AUGUST 9, 2022

Creating an organizational culture that encourages constant innovation and digital transformation can also ensure that employees are consistently challenged and engaged. Operational Efficiency. SaaS companies can significantly increase operational efficiency without allocating large amounts of scarce financial resources.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Creating an organizational culture that encourages constant innovation and digital transformation can also ensure that employees are consistently challenged and engaged. Operational Efficiency. SaaS companies can significantly increase operational efficiency without allocating large amounts of scarce financial resources.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

JULY 26, 2021

Just like how the sales and marketing departments are most effective when they work together, the customer experience is something that the entire organization has to work together for. Other ways to measure customer experience include churn rate, customer lifetime value (CLV), and retention rate. Who owns customer experience?

Artificial Intelligence 11

Artificial Intelligence Scale AI Search AI 11

SmartKarrot

OCTOBER 27, 2020

Few direct benefits of having a roadmap are: Customer retention. They give them the confidence to proceed with the set of actions that are needed for customer retention. Operational efficiency. Prospects with third party validation of products tend to believe more easily and move through the sales funnel much faster.

Customer Success 10

Customer Success Scale Traceability Sales Hiring 10