Sat.Oct 30, 2021 - Fri.Nov 05, 2021

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The 11 Year Customer

SaaStr

A little while back, I caught up with a great VP of Sales that had been using Adobe Sign / EchoSign for 11 (!) years. Her company had been acquired, and the acquirer cancelled the contract, due to a feature gap in the new company’s business process stack. Lesson #1: it still hurts! Even when you haven’t worked there for the better part of a decade.

Scale 285
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Best Registered Agent Services

The Daily Egg

Appointing a registered agent is a requirement for business entities in all 50 states. After conducting in-depth research on more than 50. The post Best Registered Agent Services appeared first on The Daily Egg.

Business 309
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How To Figure Out If Your GTM Process Is Broken

Predictable Revenue

Sangram Vajre, bestselling author and co-founder of Terminus, highlights the telltale signs that your GTM process is broken and how to fix it. The post How To Figure Out If Your GTM Process Is Broken appeared first on Predictable Revenue.

Revenue 264
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The 100x ARR Multiple

Tom Tunguz

The 100x ARR multiple might be the fundraising meme of 2021. Before, most investors used forward ARR multiples to value companies, but recently, the 100x multiple seems to be a benchmark for SaaS companies raising rounds. Where did this figure originate? How does it compare to the public markets' valuation of companies? Let’s look at the data.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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People leave managers, not companies – 4 ways to better support your team

Intercom, Inc.

Across the US, people are quitting their jobs in record numbers. . This year, it’s estimated that approximately one in four people have quit their jobs , and those positions are remaining open for much longer than expected. Countless theories have tried to explain the “Great Resignation” we’re experiencing, but none have managed to pinpoint an exact cause.

More Trending

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Outbound Sales 101: Lead Generation For High-Level Executives

Predictable Revenue

Learn the key aspects of outbound sales lead generation to help you drive revenue growth in the following article. The post Outbound Sales 101: Lead Generation For High-Level Executives appeared first on Predictable Revenue.

Sales 275
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LegalZoom Review

The Daily Egg

LegalZoom is an industry leader in the online legal services space. It’s most well known for being a one-stop shop for all. The post LegalZoom Review appeared first on The Daily Egg.

Startup 217
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Meet the team: Intercom’s Brand Studio on evolving our brand

Intercom, Inc.

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. Behind every feature launch, every blog post, every book, there they are — creative directors, copywriters, designers, illustrators, and animators with the sole mission to make modern communication between businesses and their customers feel a little bit more personal and human.

Branding 222
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7 Tips to Close 7,000 Customers From Gorgias’ VP of Sales

SaaStr

Gorgias is the leading contact center for e-commerce and it’s been a fun one to track at SaaS, from 1,000 to 3,000 to now 7,000 customers. Their CEO will join us at SaaSr Scale 2021 on December 15 to talk about using data to get to 10,000 SMB customers! I asked Aasif Osmany to share his learnings as a top-performing SMB VP of Sales, below. 7 Tips to get 7,000 Customers.

Scale 254
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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B2B Lead Generation: 8 Proven Strategies From My 20-Year Sales Career

FastSpring

B2B lead generation is more than just presenting prospects with fancy features and benefits. For example, not long ago, we were migrating the subscriptions of a new customer into our system. This process is normally straightforward, but in this case, we ran into a delay. Even though it wasn’t our fault, the delay meant this company might not be able to process existing subscriptions for several days — a poor way to start a relationship with a new software-as-a-service company.

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Swyft Filings Review

The Daily Egg

Swyft Filings is an affordable business formation service that boasts some of the quickest turnaround times in the industry. With their quick. The post Swyft Filings Review appeared first on The Daily Egg.

Business 215
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Is your engineering team experiencing alert fatigue? Ask these 8 questions

Intercom, Inc.

Alert fatigue is a common problem among engineering teams that handle operations and maintain infrastructure. The problem usually stems from a haphazard approach to writing alerts as teams grow and begin using more infrastructure of increasing complexity. This is quite normal – as a company or a team grows, it often takes time for an observability culture and solid alerting practices to take shape.

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IVP: The Average SaaS Magic Number is 1.2

SaaStr

The “Magic Number” is one of those metrics in SaaS that has always sort of vexxed me. On the one hand, you need a shorthand for your sales and marketing efficiency — and that’s Magic Number. Magic Number is your growth in ARR over a quarter divided by the sales and marketing spend in the prior quarter. Generally, anything >1 is seen as healthy if you are venture backed, and anything > 1.5 is often seen as perhaps too capital efficient.

Scale 252
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Your Biggest SEO Challenge For 2022

Neil Patel

SEO isn’t new, it has been around for a while. Just think of it this way… Google was founded in 1998 and SEO existed before Google as it wasn’t the first search engine. At this point, we know the intention of search engines, in which they want to show the best results for people at the top. So, with all of their algorithm changes, what do you think is going to be the biggest challenge in 2022?

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IncFile Review

The Daily Egg

If you’re looking for a top business formation service that lets you register several entity types, keep up with your accounting, and. The post IncFile Review appeared first on The Daily Egg.

Business 200
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Building and Running a DAO: Why Governance Matters

Andreessen Horowitz

As DeFi and NFT communities grow enormously in size, how to govern decentralized protocols takes on added importance. Now and over the next few years, one of the most immediate challenges facing these communities is to figure out governance — the act of managing collective decision-making in order to optimize funds and operations. Governance requires.

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Get the Playbooks to $100m ARR and Beyond at FREE 2021 SaaStr Scale on Dec 15!!

SaaStr

Hey SaaStr Community, T oday we’re officially launching signups to our final digital, mega-event of the year: SaaStr Scale 2021 , streaming live on Wednesday, December 15th. . This will be our 3rd ever SaaStr Scale, and will continue the tradition of gathering the very best sales and marketing-focused revenue leaders to give you their playbooks to $100M to propel you into the new year. .

Scale 230
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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50 Chromebook tips for maximum productivity

IT World

Chromebooks may be all about simplicity, but don't be fooled: Beneath their intuitive outer layer lies a web of advanced options. And you don't have to be a power user to embrace it. Make your way through this massive collection of next-level tips, and you'll be zipping around Chrome OS like a pro in no time. Getting around Chrome OS. 1. The Chrome OS launcher — the drawer-like interface that appears when you tap the Everything key (a.k.a. the Search key or Launcher key) or when you hit the circ

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LegalNature Review

The Daily Egg

LegalNature is a legal assistance company that offers well-rounded legal solutions for everyone—from individuals and families to entrepreneurs and business founders. It. The post LegalNature Review appeared first on The Daily Egg.

Business 195
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What’s the Difference Between a Content Creator and an Influencer?

Neil Patel

In today’s internet-focused age, words like “content creator” and “influencer” are thrown around on nearly every social media platform. Have you ever wondered: What do these terms really mean? Is it the same thing? How do the two roles differ from the perspective of a user or consumer? In a nutshell, content creator is a broad term describing someone who produces some form of content, including but not limited to blog posts, videos, photography, and reels.

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The Job of a VC: Turn Every $50m into a $2B+ Exit

SaaStr

VC funds need about $2B in “exits” for each $50m they raise. Why? True average ownership of 10% fully-diluted x $2B = $200m. That’s 4x “gross” $50m or just about good enough today. So raise a $300m fund, you need about $12B in exits. Or better. — Jason BeKind Lemkin (@jasonlk) November 3, 2021. In the early days of SaaStr, I was just starting to invest and it took me a while to figure out how VC really works.

Cloud 224
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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From zero to hero? Hexnode's CEO on Apple in the enterprise

IT World

Hexnode , a cross-platform unified endpoint management firm, is recognized by both Forrester and Gartner as an enterprise mobility solutions provider that since 2013 has worked with business clients to lock things down. I recently spent a little virtual time with Hexnode CEO Apu Pavithran to talk Apple in the enterprise and the future of work. Pavithran recounted how much change enterprise IT has seen in the past decade, and where things may be going now with Apple as more of enterprise player.

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Best LLC Services Compared

The Daily Egg

We spent several hours sifting through the best limited liability company (LLC) services on the market. There are five services that stand. The post Best LLC Services Compared appeared first on The Daily Egg.

Marketing 195
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How Does Scaled Data Labeling Work With Marketing?

Neil Patel

Data labeling turns raw data into useful information that can then be utilized for optimized marketing. However, turning raw data into labeled data takes time. When done internally by humans, this can be costly and inefficient. The good news is data labeling is scalable when you work with the right data labeling software. You can decrease overall costs while improving efficiency and machine learning processes with the right platform on your side.

Scale 125
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Top 10 SaaStr Posts and Videos of the Week With Bessemer, PagerDuty, Salesforce, Shopify and More!!

SaaStr

Top 5 Blog Posts This Week: What’s Your SaaS Startup Worth? From 6x-25x Revenues. (Yes, That’s a Wide Range). 6 Top Sessions On Scaling From SaaStr Annual 2021. 5 Interesting Learnings from Expensify at $140,000,000 in ARR. The Benefits of Hiring a Stretch VP of Sales (and The Risks). Is It Now “Triple, Triple, Triple, Double, Double, Double” — T3D3 — For Top Tier SaaS Startups?

Scale 207
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Finally! Adobe rolls out Photoshop and Illustrator for DaaS users

IT World

For years now, we've been moving from a PC-centric IT world to Desktop-as-a-Service (DaaS) models. It's been driven by the rise of working from home , companies wanting to secure their end-users, and the convenience for IT of centrally managed user end-points. There was only one hitch: A handful of popular programs were only available on PCs — chief among them, Adobe Photoshop.

Software 137
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Best Office Suites Software Compared

The Daily Egg

??It’s hard to imagine a computer today without a suite of personal productivity products for creating documents, presentations, or spreadsheets. We tested. The post Best Office Suites Software Compared appeared first on The Daily Egg.

Software 195
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How to Cross-Post to Instagram and Facebook

Neil Patel

The Facebook/Instagram relationship provides businesses with an opportunity to leverage the audiences and tools of both simultaneously. Have you ever thought about cross-posting on the platforms as part of your social media marketing strategy? It’s a step that could save your time and ensure campaigns go out simultaneously and consistently. Doing it well, however, requires taking the time to set the systems up right.