Sat.Oct 30, 2021 - Fri.Nov 05, 2021

The 11 Year Customer

SaaStr

A little while back, I caught up with a great VP of Sales that had been using Adobe Sign / EchoSign for 11 (!) years. Her company had been acquired, and the acquirer cancelled the contract, due to a feature gap in the new company’s business process stack. Lesson #1: it still hurts!

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Best Registered Agent Services

The Daily Egg

Appointing a registered agent is a requirement for business entities in all 50 states. After conducting in-depth research on more than 50. The post Best Registered Agent Services appeared first on The Daily Egg. Business Formation

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Trending Sources

How To Figure Out If Your GTM Process Is Broken

Predictable Revenue

Sangram Vajre, bestselling author and co-founder of Terminus, highlights the telltale signs that your GTM process is broken and how to fix it. The post How To Figure Out If Your GTM Process Is Broken appeared first on Predictable Revenue. Blog Podcast Show Notes Sales & Marketing Strategies

From zero to hero? Hexnode's CEO on Apple in the enterprise

IT World

Hexnode , a cross-platform unified endpoint management firm, is recognized by both Forrester and Gartner as an enterprise mobility solutions provider that since 2013 has worked with business clients to lock things down.

Underwriting 101: What Is Underwriting and Why is it Important?

This Underwriting 101 guide will walk you through all the basics of what is involved in merchant underwriting from collecting merchant information, what the required checks and best practices are to onboarding the new merchant and reduce risk.

IVP: The Average SaaS Magic Number is 1.2

SaaStr

The “Magic Number” is one of those metrics in SaaS that has always sort of vexxed me. On the one hand, you need a shorthand for your sales and marketing efficiency — and that’s Magic Number.

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More Trending

Outbound Sales 101: Lead Generation For High-Level Executives

Predictable Revenue

Learn the key aspects of outbound sales lead generation to help you drive revenue growth in the following article. The post Outbound Sales 101: Lead Generation For High-Level Executives appeared first on Predictable Revenue. Blog Podcast Show Notes Sales & Marketing Strategies

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Finally! Adobe rolls out Photoshop and Illustrator for DaaS users

IT World

For years now, we've been moving from a PC-centric IT world to Desktop-as-a-Service (DaaS) models. It's been driven by the rise of working from home , companies wanting to secure their end-users, and the convenience for IT of centrally managed user end-points.

7 Tips to Close 7,000 Customers From Gorgias’ VP of Sales

SaaStr

Gorgias is the leading contact center for e-commerce and it’s been a fun one to track at SaaS, from 1,000 to 3,000 to now 7,000 customers. Their CEO will join us at SaaSr Scale 2021 on December 15 to talk about using data to get to 10,000 SMB customers!

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IncFile Review

The Daily Egg

If you’re looking for a top business formation service that lets you register several entity types, keep up with your accounting, and. The post IncFile Review appeared first on The Daily Egg. Startup

Product Sales Training – Transformed for Results

Effective product sales training delivers features, benefits, and sales focused content so reps become strategic advisors and develop unique solutions for informed buyers. On-demand cloud-based training is the preferred solution. Managers and sales reps confirm that in this whitepaper. Download the whitepaper today!

Building and Running a DAO: Why Governance Matters

Andreessen Horowitz

As DeFi and NFT communities grow enormously in size, how to govern decentralized protocols takes on added importance.

The 100x ARR Multiple

Tomasz Tunguz

The 100x ARR multiple might be the fundraising meme of 2021. Before, most investors used forward ARR multiples to value companies, but recently, the 100x multiple seems to be a benchmark for SaaS companies raising rounds. Where did this figure originate?

Get the Playbooks to $100m ARR and Beyond at FREE 2021 SaaStr Scale on Dec 15!!

SaaStr

Hey SaaStr Community, T oday we’re officially launching signups to our final digital, mega-event of the year: SaaStr Scale 2021 , streaming live on Wednesday, December 15th. .

LegalNature Review

The Daily Egg

LegalNature is a legal assistance company that offers well-rounded legal solutions for everyone—from individuals and families to entrepreneurs and business founders. The post LegalNature Review appeared first on The Daily Egg. Startup

Building Product to Enhance Customer Support: The Key to Customer Retention in an E-commerce Business

Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket

Join Bhavana Angadi, Senior Product Manager at Hopscotch, as she details the best way to increase customer retention.

Q&A with Aruba: How We Scaled Our Customer Engagement Strategy

Totango

What do you do when you realize that 95 percent of your customer base is tech-touch and you don’t have the manpower to properly engage with and measure this group? Well, if you’re Aruba, you go digital.

50 Chromebook tips for maximum productivity

IT World

Chromebooks may be all about simplicity, but don't be fooled: Beneath their intuitive outer layer lies a web of advanced options. And you don't have to be a power user to embrace it.

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The Job of a VC: Turn Every $50m into a $2B+ Exit

SaaStr

VC funds need about $2B in “exits” for each $50m they raise. True average ownership of 10% fully-diluted x $2B = $200m. That’s 4x “gross” $50m or just about good enough today. So raise a $300m fund, you need about $12B in exits. Or better. — Jason BeKind Lemkin (@jasonlk) November 3, 2021.

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Best Office Suites Software Compared

The Daily Egg

s hard to imagine a computer today without a suite of personal productivity products for creating documents, presentations, or spreadsheets. We tested. The post Best Office Suites Software Compared appeared first on The Daily Egg. Operations

5 Myths - and the Truth - About Becoming a Payment Facilitator

The single biggest factor that gets in the way of becoming a payment facilitator is the obfuscation circulating within the industry about what it takes to be a PF. We want to unpack what’s real and what’s not with a deep dive into some of the most common myths.

Net Promoter Score Question Best Practices: How to Ask Them and How to Follow Up

Totango

The Net Promoter Score question provides one of the most effective tools for predicting customer loyalty and brand advocacy. It reflects both how enthusiastic customers are about your brand and how likely they are to recommend you to others.

Corel Painter shows the big picture for Apple Silicon performance

IT World

Corel Painter, one of the world’s leading creative applications, runs twice as fast on M1 Macs as on Intel-based machines, which hints at even better performance on the latest M1 Max and M1 Pro MacBook Pros. Painter's big Mac picture.

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SaaS Rule of 40 Drivers Using KeyBanc’s 2021 SaaS Survey

SaaStr

The “Rule of 40” is one of the most commonly cited valuation benchmarks in SaaS for both public and private companies. The SaaS “Rule of 40” has gained popularity due to its simplicity, requiring only two common financial metrics to be added together.

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Rocket Lawyer Review

The Daily Egg

With over 25 million registered users, Rocket Lawyer is one of the most reputable online legal services on the market today. The post Rocket Lawyer Review appeared first on The Daily Egg. Startup

The Ultimate Guide to Creating a Strong and Effective Value Proposition

Speaker: Robin Zaragoza, Product Coach and CEO of The Product Refinery

Join Robin Zaragoza, product coach and CEO of The Product Refinery, as she shares tips on how to create a powerful Value Proposition that keeps your customer at the heart of your product development process.

Net Promoter Score Question Best Practices: How to Ask Them and How to Follow Up

Totango

The Net Promoter Score question provides one of the most effective tools for predicting customer loyalty and brand advocacy. It reflects both how enthusiastic customers are about your brand and how likely they are to recommend you to others.

Podcast: New 27-inch iMac with M1 Pro chip rumors, plus M1 MacBook memory leak bugs

IT World

Rumors and leaks suggest that Apple's 27-inch iMac is next in line for an M1 Pro upgrade, as the company continues its two-year transition to Apple silicon. Earlier this year, Apple updated its 24-inch iMac with an M1 chip.

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Top 10 SaaStr Posts and Videos of the Week With Bessemer, PagerDuty, Salesforce, Shopify and More!!

SaaStr

Top 5 Blog Posts This Week: What’s Your SaaS Startup Worth? From 6x-25x Revenues. Yes, That’s a Wide Range). 6 Top Sessions On Scaling From SaaStr Annual 2021. 5 Interesting Learnings from Expensify at $140,000,000 in ARR. The Benefits of Hiring a Stretch VP of Sales (and The Risks).

Greenhouse Review

The Daily Egg

Greenhouse is a leading applicant tracking and recruitment management solution that helps organizations find, qualify, and hire the right candidates for any. The post Greenhouse Review appeared first on The Daily Egg. Operations

Transform Your Product Sales Training to Drive More Sales

Virtual selling—and training—is here to stay. As buyers and sellers pivot to a post-pandemic digital landscape, solution-based selling and deep product knowledge is vital to win well-informed buyers. Find out the best practices on how to transform your product sales training to drive more sales.

Q&A with Aruba: How We Scaled Our Customer Engagement Strategy

Totango

What do you do when you realize that 95 percent of your customer base is tech-touch and you don’t have the manpower to properly engage with and measure this group? Well, if you’re Aruba, you go digital.

How and why we spent $400K on AWS in 4 months

Baremetrics

Changing how and where you host your product is one of the most challenging decisions for a SaaS company to. Changing how and where you host your product is one of the most challenging decisions for a saas company to make.

KeyBanc: Only 41% of SaaS Companies Price By Seat Now

SaaStr

David Skok of Matrix Partners and Key Banc have been doing an incredible SaaS startup survey for many, many years and the latest edition is out here. A couple of points jumped out to me: #1. Only 41% of the SaaS companies in the survey use per-seat pricing. The survey includes infrastructure and B2D/API companies, so this isn’t a huge surprise. But it’s a good reminder that per seat pricing is great — when it’s what the customer wants.