Sat.Oct 28, 2023 - Fri.Nov 03, 2023

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Creating Content and Finding Leads Using AI with Dave Albano

Predictable Revenue

Collin Stewart, sits down with Dave Albano, a fractional CMO with a knack for leveraging AI in the sales and marketing landscape. The post Creating Content and Finding Leads Using AI with Dave Albano appeared first on Predictable Revenue.

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Security Compliance for SaaS: Cutting Costs and Boosting Sales with Automation

Scytale

Many businesses prioritize compliance automation when formulating their strategic plans, and it’s crucial to understand why. This strategy leverages technology to simplify the compliance processes, encompassing security and data requirements needed. Automating the process serves as a valuable tool for risk reduction, time and cost savings, and overall compliance improvement.

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The Top 10 Mistakes I See In The VP of Sales Hiring Process

SaaStr

So we’ve spent a ton of time over the years on SaaS talking about hiring a great VP of Sales. Not only because it really matters, but because hiring the wrong VP of Sales can set you back a year — or longer. So I thought I’d come back to the classic topic and make a list of the Top 10 Mistakes I See Founders Make When Hiring a VP of Sales: #1.

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When to Use Predictive Dialer Vs. Progressive Dialer

The Daily Egg

Predictive and progressive dialers are indispensable tools for the best call center services, where time is of the essence and efficiency is. The post When to Use Predictive Dialer Vs. Progressive Dialer appeared first on The Daily Egg.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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How Much Should Quotas Increase Next Year?

Tom Tunguz

How much should quotas increase next year? With the end of the fiscal year approaching for many software companies, management teams are running the numbers for different scenarios. This year has been tumultuous : most startups reduced their bookings, and grinded through the first six months suffering through pipeline shocks - the result of CFO-budget pressure.

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Why Should You Use a Social Media Content Calendar Template?

Nimble - Sales

In today’s competitive digital world, we’re all striving to make our mark on social media. Whether you’re a business or an individual, a strong and engaging social media presence is vital. But, how can you do this successfully? It all starts with having a smart, strategic plan in place, and that is where social content […] The post Why Should You Use a Social Media Content Calendar Template?

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Marketing-Led Growth: How It Differs From Other Growth Strategies?

User Pilot

How is marketing-led growth different from product-led growth and sales-led growth? This is the main question we explore in the article. You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. Let’s dive right in! TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users.

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Four Lessons From the Carta Communications Train Wreck

Kellblog

Carta , an otherwise boring company solving a mundane-if-important problem , managed to get itself in the news this past week for all the wrong reasons. The fiasco was the result of CEO Henry Ward writing a post on recent negative press that was presumably intended to inoculate his audience , but instead backfired spectacularly. Headlines in the past week: Carta’s CEO reaches out to customers about bad press, alerting them to bad press What Carta CEO’s self-inflicted PR crisis could mean f

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Why Choosing Your Own Payment Gateway Matters: Tailoring Your Payment Stack

Infinicept

As an ISV, adding payments to your services involves decisions about the providers you’re going to work with. And one of the choices you’re likely to encounter as you develop your payment stack is your choice of gateway. Many processors offer gateways as part of their suite of acquiring services. So once you’ve chosen your processor, you can just use their gateway.

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Unlock the Secrets: How These Top SaaS Leaders are Transforming Payments into Profit

Speaker: Speakers: Robin Eissler, BoosteHub & Cory Benn, PracticeSuite

Join us for an exclusive session with Robin Eissler from BoosteHub and Cory Benn from PracticeSuite as they reveal their secrets to leveraging payments within their SaaS platforms. Discover how they seamlessly switched from Stripe to Usio and created more stickiness by offering more solutions. Learn how they increased their company valuation by up to 300% and generated over $700,000 in additional revenue.

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5 Interesting Learnings From Bill at $1.2 Billion in ARR

SaaStr

So we’ve been fans of Bill.com for many years at SaaStr, and covered them from the very early days, as a niche product most hadn’t heard of. Well, fast forward to today and it’s truly an SMB powerhouse. At $1.2 Billion in ARR, it’s still growing 48% year-over-year. Yes, 48% at $1.2 Billion in ARR. How is SMB SaaS doing today?

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How To Make VoIP Security and Encryption Issues Disappear

The Daily Egg

Hackers love to take over VoIP phone systems to blast out calls, and it can cost companies thousands of dollars before they. The post How To Make VoIP Security and Encryption Issues Disappear appeared first on The Daily Egg.

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The Impact of Anti-trust on M&A in Startupland

Tom Tunguz

The Federal Trade Commission’s focus on technology has transfigured the M&A market for startups. The Google anti-trust lawsuit & Amazon anti-trust cases may stifle those companies’ ability to acquire startups for significant sums. Facebook has faced a similar suit for illegal monopolization, which resulted perhaps indirectly in the divestment of two of its more recent acquisitions.

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Clouded Judgement 11.3.23 - No Sign of Re-Acceleration in Software

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Earnings Season Kicks Off Without Any Sign of Re-Acceleration Q3 earnings season kicked off in earnest this week, and it’s turning out to quite the volatile earnings season. Already we’ve seen huge earnings move.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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New 20VC Roundtable “Founder-Led VC Funds: Are They Any Better?” with Jack Altman (Lattice / Altman Capital), Auren Hoffman (Safegraph / Flex Capital), Harry and Jason

SaaStr

Harry Stebbings was kind enough to invite us back to 20VC’s latest roundtable on a niche but very interesting topic — Founder-Led VC Funds. When we raised the first SaaStr Fund in 2016, this concept was still fairly new. Fast forward to today, it’s blow up. Some top SaaS CEOs now run true institutional venture funds managing hundreds of millions, including Jack Altman and Auren Hoffman, both who joined Harry and me on 20VC.

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Mic Echo Is Awful – Most Fixes Take 5 Seconds – Here’s How

The Daily Egg

Is mic echo turning your virtual meetings into a cacophony? We’ve all been there and know the frustration of hearing voices reverberating. The post Mic Echo Is Awful – Most Fixes Take 5 Seconds – Here’s How appeared first on The Daily Egg.

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Q3 2023 FastSpring Feature Release: Achieving Subscription Growth, Faster

FastSpring

We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! 1ClickPay, Trial Hopping Prevention, and Offers API are designed to boost your conversion rates and increase customer lifetime value. They also complement several other subscription focused capabilities we have released over 2023.

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Field Guide: Cold Email Deliverability

Predictable Revenue

Email deliverability ensures your emails get to the people you're trying to reach. Your sending reputation plays a significant role in this. The post Field Guide: Cold Email Deliverability appeared first on Predictable Revenue.

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Solving the Payments Puzzle: What SaaS Pros Need to Know

From emerging payment technologies to the importance of intuitive software design, the world of embedded payments is rapidly evolving. How do you stay ahead while serving up what merchants really want in your software offerings? The Merchant Insider report is here to help, offering unique insights into the merchant perspective. It analyzes responses from over 500 merchants in the U.S. and spans key industries, so you can understand the challenges, preferences, and expectations that are shaping s

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My Startup Doesn’t Have a Free Trial or Freemium Option. Should We Change This?

SaaStr

Dear SaaStr: My Startup Doesn’t Have a Free Trial or Freemium Option. We require payment right away. Should we change this? Free trials and freemium options work well — if you can support them well. Ask yourself: Can someone deploy your app in minutes? If they can, does it work well self-deployed? Or does it need a ton of data in it to work well and show value?

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How Interactive Voice Response Curbs Customer Service Costs

The Daily Egg

We’ve all sat through the customer service call of doom––it’s frustrating from the customer’s side, and a costly lost opportunity on the. The post How Interactive Voice Response Curbs Customer Service Costs appeared first on The Daily Egg.

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11 Ways the Buffer Team and Community are Using Tags

Buffer Resources

There are few things that spark as much joy as being able to organize anything and everything by color. It’s an easy and visual way to lay things out, and in the world of content and social media, staying organized is one of the best ways to keep on top of planning. That’s one of many reasons that so many of us at Buffer were looking forward to adding tags to our Buffer posts.

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Investing in Prepared

Andreessen Horowitz

911 call centers – also known as public safety answering points (PSAPs) – are one of the most actively used public-safety infrastructure systems in the United States, fielding an estimated 240 million calls per year. That’s more than 650,000 per day. These centers act as the first point of engagement between a citizen and the public safety system, and PSAPs are often the conduit between the citizen and the eventual field responders (e.g., police, fire, emergency medicine) who go on-site to help.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Dear SaaStr: What’s Really So Great About Being CEO?

SaaStr

Dear SaaStr: What’s Really So Great About Being CEO? It’s a really, really, really hard job. And yes, while some day the compensation can be significant, in the early days, your actually often one of the lowest paid folks. But: You never have to work for an idiot. You never have to work for someone that doesn’t appreciate you. You get a shot at building an amazing team that can just execute at the highest level at which you’ve ever worked at, and you can all do it togeth

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Can Better Call Routing Shorten Wait Times? Yes, By A Lot

The Daily Egg

Call routing is the process through which incoming calls are directed to the relevant departments, agents, or individuals within an organization. Essentially, The post Can Better Call Routing Shorten Wait Times? Yes, By A Lot appeared first on The Daily Egg.

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A Friendly Reminder to Cost-Cutters: Keep the Company a Great Place to Work for Survivors

Kellblog

It’s been a tough year. We’re currently in peak planning season for 2024. With capital scarce and expensive, with companies increasingly trapped in Schrödinger’s startup paradox , and with more startups than ever focused on positive cashflow and The Rule of 40 , it’s safe to say that Silicon Valley is still very much in a cost-cutting mood.

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I Want to Pivot My Personal Brand — 6 Experts Told Me How to Do It

Buffer Resources

In my 20s, I fell down a health and fitness rabbit hole. Well, not so much ‘fell’ as hurtled head first, banged my head a bit, and didn’t emerge until a good few years later.  It did mean I went through a very intense period of saying no to dessert (would not recommend), but it also helped me fall in love with exercise (would recommend) — and almost accidentally, build something of a personal brand.

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Consumer Subscribers: The Top 5 Ways to Monetize

Learn effective Consumer subscriber monetization strategies with iolo’s guide. Designed for consumer product managers, discover actionable insights and practical tips on upselling premium features to your consumer customers, and more. Sharpen your monetization tactics and unlock new revenue streams. Download your copy and start expanding your business today!

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SaaS CEOs That Go The Distance, To IPO … Tend To Be Founder-CEOs (Updated)

SaaStr

Non-founder CEOs get fired all the time — and these days, are quitting more often than ever. Founder-CEOs getting fired seems rarer these days, though. Ubers and WeWorks aside. Two that would be hard to imagine happening today: Pushing Steve Jobs out of Apple. Pushing Sergey Brin + Larry Page “down” to bring in an Outside CEO. A few that we don’t hear about too much: Elon Musk pushing out the first CEO of Tesla.

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How To Record a Phone Call On Your iPhone – No Downloads

The Daily Egg

There are a million reasons why you might want to record a call. You might want to record your upcoming job interview. The post How To Record a Phone Call On Your iPhone – No Downloads appeared first on The Daily Egg.

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Willingness to Pay in SaaS: Definition, Calculation, Factors + More

User Pilot

What’s the willingness to pay? If you’re after the answer to the question, we’ve got you covered! We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

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