October, 2023

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SaaS CEOs That Go The Distance, To IPO … Tend To Be Founder-CEOs (Updated)

SaaStr

Non-founder CEOs get fired all the time — and these days, are quitting more often than ever. Founder-CEOs getting fired seems rarer these days, though. Ubers and WeWorks aside. Two that would be hard to imagine happening today: Pushing Steve Jobs out of Apple. Pushing Sergey Brin + Larry Page “down” to bring in an Outside CEO. A few that we don’t hear about too much: Elon Musk pushing out the first CEO of Tesla.

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How to Measure Software ROI For SaaS Products

User Pilot

What is software ROI and how to measure it? Why is important for business growth ? These are the main questions the article tackles, so if you’re after the answers, you’re in the right place! We also share benchmarks, important metrics to track, and best practices. Let’s get right to it. TL;DR Software ROI, or Return on Investment , represents the financial and business benefits of implementing a software application while factoring in the cost of the investment.

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AI Reaccelerating Cloud Growth

Tom Tunguz

Yesterday, both Google and Microsoft announced their earnings for their cloud businesses. I’ve been tracking the growth rates of these companies and product lines for the last 18 months to develop a broad gauge of enterprise buying patterns after the downturn. In the chart, it’s immediately evident that Mongo has seen dramatic increase in growth rate last quarter.

AI Search 271
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The 9 Worst Sales Mistakes Founders Should Avoid

Point Nine Land

P9 Panel on Hiring Sales Leaders — Founders Summit 2023 “You are going to fire your first sales manager!” — A lesson too many founders learn the hard way. We recently hosted the Point Nine Founders Summit, featuring several panels and presentations from founders, CFOs, COOs, and sales execs on building early sales teams and hiring your first successful sales leaders.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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50 AI Prompts for Better Social Posts

Buffer Resources

Most weeks, I stare blankly at my LinkedIn channel, wondering what on earth I should post. It's hard. Coming up with new content on a weekly or even daily basis isn’t just time-consuming, it can be infuriating. Fortunately, Buffer’s AI Assistant can help. But there’s a secret you need to know if you want to get the most out of it: adding the right prompts.

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We’re Hiring at SaaStr!

SaaStr

We’re hiring at SaaStr!! We’ve got at least 6 roles open: Director of Email / Growth Marketing. Take over our complex email campaigns to drive event attendance and ticket sales, as well as our 4 weekly newsletters. VP/Director of Events. Own the Annual + Europa, or at least a big piece of them. Director of Sponsor Success. Make 50+ of our top 200 sponsors more successful and happy.

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Cyber Weekend Benchmarking Data: 2023 SaaS and Software Holiday Spend Report

FastSpring

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? And does it improve B2B sales too, or is it more just a B2C advantage? FastSpring serves as a merchant of record for over 3500 companies that use our platform every day to sell digital products globally.

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The PLG Trap : Lessons Learned from Oliver Jay, former CRO at Asana

Tom Tunguz

Last week, Office Hours hosted Oliver Jay, former CRO at Asana to talk about Avoiding the PLG Trap. More than 900 people registered for the event. The full recording is here or embedded below on the web. Oliver shared some trenchant insights about his experience leading the GTM teams to success. These are three of the lessons that stood out to me espcially managing the transition from product to sales-led growth (PLG -> SLG).

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The Superhero Stack

Andreessen Horowitz

Why can’t we connect with 911 operators on FaceTime or WhatsApp, to easily share photos and videos from the scene? Why do we wait for an emergency vehicle to arrive at an accident site to understand what’s happening when drones can get there faster and provide “eye in the sky” perspectives for first responders en route? According to the FBI, a car is stolen every 23 seconds in the United States, and 40% are never recovered — a shockingly high number given all of the data and technology available

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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15+ Tips to Grow On YouTube Shorts

Buffer Resources

The beauty of short-form video is that it allows anyone to become a creator. With a phone and the Internet, you can start growing a platform for yourself. The other side to this, however, is that the bar for quality has been reduced, and you’ll need to put in extra effort to see meaningful growth.  This is as true for YouTube Shorts as for any other platform.

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Salespanel Review

The Daily Egg

Acquiring customers is a challenge. If you can use sales and marketing data to help you tell which products attract a potential. The post Salespanel Review appeared first on The Daily Egg.

Sales 278
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Is a Bigger Booth Worth it at Top Industry Events? Surprisingly — Our Data Says Yes. Really Worth It.

SaaStr

So a question for the ages of marketers — is a bigger booth worth it? I had my doubts after 9 years of SaaStr Annuals. I assumed they’d all perform kind of the same. But, I was wrong. The data: Qualified Leads this year ranged from 95 at lowest-yielding of almost 200 sponsors, to 1597 at the top — a wide range But on average, each Gold got 207 Qualified Leads Next up?

Data 268
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Announcing: Digital Invoicing Updates and Tax Exemptions for B2B Transactions in Japan

FastSpring

Looking to leverage FastSpring’s Digital Invoicing for your SaaS or gaming business? Sign up for a demo or check out our free trial. When you’re dealing with global sales, taxes are a necessary part of everything you do. For many SaaS companies, being able to accurately apply tax exemptions across the globe is a vital step for accuracy in quotes as well as reporting when tax time comes around.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Gas Gas Revolution

Tom Tunguz

In 2021, Amazon announced they had reduced prices on Amazon Web Services 107 times since launch. This drop in prices has grown AWS into a $90b revenue business in 17 years. As storage & compute became less expensive, the economic viability of new use cases became increasingly apparent & developers built software on the cloud. The same cost-reduction phenomenon is occurring with blockchains, though it’s not nearly as well publicized.

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The Final Chapter of My First Startup

Sparktoro

I’ve told this story only once before. Never in writing. Never on video. My voice was shaky and I barely stumbled through it. But with a few years of distance I think I’m finally ready. Here goes… For 17 years I had one job.

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How to Become a LinkedIn Top Voice or Community Top Voice

Buffer Resources

Many social media platforms are rethinking the way they reward their top creators.  A blue tick or badge on social media used to mean you were someone to watch — whether that meant a creator with a growing following or a recognized public figure. But with Meta’s new verification subscription and X Premium , getting the social stamp of approval requires a lot less by way of expertise (if you’re willing to spend a bit of money every month, that is).

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800.com Review

The Daily Egg

When you need inbound telephone capabilities to help you appear like a larger professional company to customers, the 800.com business phone number. The post 800.com Review appeared first on The Daily Egg.

Business 278
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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Dear SaaStr: What Does A Salesperson Need To Do To “Earn Your Business”?

SaaStr

Dear SaaStr: What Does A Salesperson Need To Do To “Earn Your Business”? Solve my problem. Just truly solve my problem. The beauty to sales in SaaS is as sales professionals, for the most part, you aren’t selling a commodity or a fungible product. You can’t just go down the street, or to another website, to get a better deal on the Ford F-150.

Business 265
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Where are the opportunities for new startups in generative AI?

Point Nine Land

Sharing our mental model on gen AI in SaaS Over the past twelve months, like many others, I’ve been diving deep into generative AI and its implications for SaaS companies, as well as what it means for us as early-stage SaaS investors. I’ve already shared some of my thoughts before (e.g., here , here , here , and here ), and Louis Coppey summarized his learnings exploring GPT/LLMs in this great post.

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Top 10 Trends in Data & AI at the Impact Summit

Tom Tunguz

On November 8th, I’ll share my 10 Top Trends in Data & AI at the IMPACT Summit. Last year, I covered 9 topics: Cloud data warehouses will process 75% of workloads by 2024. Data workloads segment into in-memory, cloud data warehouse, & cloud data lakes. Metrics layers unify the data stack. LLMs change the roles of data engineers. WASM becomes an essential component of web applications.

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How to Future-Proof Your Marketing for an AI-Centric Search World? | 5-Minute Whiteboard

Sparktoro

Today, Google’s search results still look (mostly) like lists of snippets and links, e.g. But, plenty of search marketers and industry observers suspect we’re in the closing days of this format, and the future holds something closer to how AI-tools like ChatGPT and Bard answer user-inputted prompts, e.g.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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9 New Instagram Features and How to Use Them

Buffer Resources

Instagram is one social media platform that is evolving at a rate of knots. Remember when all you could do on Instagram was share oversaturated images of your food? (Love you, Lo-Fi filter.) Now the social network lets you do everything from broadcasting to your followers to creating your own stickers with AI , with a host of new features only hitting the Meta-owned app in the last few months.

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AIContentfy Review

The Daily Egg

Website owners have an option: create AI content, or employ human writers and editors. Although the idea of taking advantage of artificial. The post AIContentfy Review appeared first on The Daily Egg.

AI 275
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Dear SaaStr: What Are The Worst Realities of Being An Entrepreneur?

SaaStr

Dear SaaStr: What Are The Worst Realities of Being An Entrepreneur? The worst reality, which is also part of what makes entrepreneurship so visceral — is the true feeling of Failing With 100% Responsibility. It often doesn’t leave you until $20m, $30m ARR, or sometimes much later, even in SaaS. I remember interviewing Todd McKinnon, founder CEO of Okta (now at $2B+ ARR), saying it wasn’t until $30m ARR or so he felt they weren’t going to fail : You will never, ever feel Failin

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Connect/Enterprise: Building Products With Generative AI

Andreessen Horowitz

If one thing is certain about generative AI, it’s that no one knows exactly how it will play out from a product or user experience perspective. Which interfaces will win out? Which tasks will be augmented by large language models (LLMs), and which ones will be completely upended by them? How will creative AI models change our expectations of what we can do with computers?

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How to Achieve Product-Market Fit

Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker

Everyone working on a product is trying to achieve the same goal: product-market fit. But most products fail to do so. In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook. He will explain his Product-Market Fit Pyramid and The Lean Product Process, a 6-step methodology that guides you through how to: Determine your target customer Identify underserved customer needs Define your

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The Impact of Anti-trust on M&A in Startupland

Tom Tunguz

The Federal Trade Commission’s focus on technology has transfigured the M&A market for startups. The Google anti-trust lawsuit & Amazon anti-trust cases may stifle those companies’ ability to acquire startups for significant sums. Facebook has faced a similar suit for illegal monopolization, which resulted perhaps indirectly in the divestment of two of its more recent acquisitions.

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Every Department Must Recognize the Value of Customer Success

Sixteen Ventures

Customer Success teams continually strive to advocate for their significance, often finding themselves undervalued by other departments. Heads of Customer Success are no strangers to this feeling, and while the importance of their roles is crystal clear to them, they sometimes feel isolated in this perspective. This sentiment isn’t a reflection of their desire to […] The post Every Department Must Recognize the Value of Customer Success appeared first on Customer-centric Growth by Li

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How To Create Content Pillars For Social Media (Using My Content Pillar Ideation Template)

Buffer Resources

Thanks to ever-changing social media algorithms and the ever-growing list of platforms that make them, it’s easier than ever to become a creator. However, because anyone can become a creator, there’s also more noise than ever for your potential audience to cut through. So, while it’s great (and ideal) to build a platform off your personality, it’s not the most realistic method.