August, 2021

Core SaaS Metrics Interview at SaaSBoomi Now Available on the Orbit Shift Podcast


I recently gave a presentation at SaaSBoomi , an India-based SaaS founder community, which was structured as an interview by Freshworks social media evangelist Jayadevan P K (aka, JPK).

The important elements every landing page should include


Let’s talk about landing pages. If you’re an entrepreneur, coach, consultant, or small business owner (and in the business of converting prospects into customers), you need a landing page. . And, just so we’re on the same page: .


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Built for you: Improved reporting, integrations, mobile experience, and more

Inside Intercom

We’re always adding more and more improvements to Intercom. We want to enable both you and your customers to have the best experience. Over the last few months, we’ve released a bunch of new updates across everything from reporting to integrations to the mobile experience.

5 Interesting Learnings from Freshworks at $400,000,000 in ARR


Freshworks has filed to go public, one of a next wave of U.S.-Indian Indian SaaS hybrid super success stories. Headquartered in the U.S., but with 3,800 of 4,300 employees in India, and customers spread across the globe — Freshworks is a great example of the future of SaaS.

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How Software Companies Fit into the Payments Revenue Food Chain

As software companies become a larger part of the payments world, they need to decide how far up the payments revenue food chain they want to go. How much can software companies earn from payments? Find out more in this eBook!

Best Remote Support Software Compared

The Daily Egg

In the aftermath of COVID-19, being able to work from anywhere in the world is more important than ever before. With remote. The post Best Remote Support Software Compared appeared first on The Daily Egg. Operations

More Trending

Trint Employee Spotlight:  Sam Styczynski


What do you do at Trint and when did you join? I joined Trint in the fall of 2019 as a BDR (Business Development Representative), and I’m now settling into my CS (Customer Success) role, which I started in March.

The Secret to Recruiting Quickly and Retaining Your People

Tomasz Tunguz

There’s a simple secret to hiring quickly and building a strong team. Invest in great managers early. Let’s compare the organizational chart of two different startups. On the left, the startup is flat. There is a single leader, with a handful of individual contributors.

How to Make Sales and Marketing Meetings More Effective and Impactful

Sales Hacker

There’s a common misconception that both sales and marketing are not equally important. This can easily result in challenges between marketing and sales alignment. Sales and marketing might be different instruments, but they are all part of the same orchestra.

Dear SaaStr: Have All the Good SaaS Ideas Been Built?


Dear SaaStr: Have All the Good SaaS Ideas Been Built? Sort of, but it’s OK. What software can do in each category keep evolving, and getting more sophisticated, and more specialized.

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How Becoming a Payment Facilitator Improves Your Merchant’s Experience

Many business-to-business software companies were founded for a single, fundamental purpose: to improve the business solutions. How does becoming a payment facilitator help them achieve this? Find out in this guide!

The Complete Guide to Employee Retention

The Daily Egg

Hiring top-performing employees is only half the battle—the other half is knowing how to retain them long term. Many companies struggle with. The post The Complete Guide to Employee Retention appeared first on The Daily Egg. Operations

Lessons from scaling 0-1M, 1-10M, and 10-20M+

Predictable Revenue

Nick Casale, Director of Commercial Sales at Sendoso, talks about the distinct chapters in Sendoso’s growth, the different strategies, focus, and mindsed, marked by revenue intervals of $0-1m, $1-10m interval, and $10-20m+.

5 Powerful Speeches by Women in the 21st Century


We may only be two decades in, but the 21st century has seen monumental shifts regarding gender equality. Movements such as #metoo, global fights for abortion rights, and the Saudi Arabian women's driving ban are a few that have highlighted the issue.

Driving Software Adoption through Customer Success: 6 Ways to Improve Customer Engagement


Driving software adoption through customer success in the 2020s is a precision business.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

How Referral Selling Saved the Day When In-Person Was No Longer an Option

Sales Hacker

Sweaty handshakes. Crappy hotel bars. Endless small talk over warm beer. Let’s face it: in-person sales… wasn’t always the greatest experience. Few people are going to miss long nights on the road and having to bunk with coworkers. But what about the good parts?

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The Top 10 Questions to Ask a VP of Marketing in an Interview


There is a lot to do in marketing. But a new VP of Marketing will really only do 3 things. Ask them what those top 3 are before you hire them. You may need something different. — Jason BeKind Lemkin (@jasonlk) August 4, 2021.

The Complete Guide to Maintaining Your LLC

The Daily Egg

Congratulations! You’ve filed your articles of organization, appointed a registered agent, paid the required fees, and you’re the proud owner of your. The post The Complete Guide to Maintaining Your LLC appeared first on The Daily Egg. Operations


Using Video in the Sales Process

Predictable Revenue

Nick Capozzi teaches us how to un-tap endless opportunities using video in your sales process, he has used video to sell and market for over 25 years with well-known companies like Disney and Royal Caribbean. The post Using Video in the Sales Process appeared first on Predictable Revenue.

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

Preset Cloud - The Visualization Layer for the Modern Data Stack

Tomasz Tunguz

At Redpoint, we believe the 2020s will be the decade of data. Today, we’re announcing our partnership with, a company providing the visualization layer for the modern data stack. In addition,

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Don’t Make These Frequent Freemium SaaS Mistakes


A freemium strategy is one of the best ways to sell a SaaS product. However, common freemium SaaS mistakes can thwart this otherwise effective approach. Here we’ll help you steer clear of the most frequent pitfalls SaaS companies encounter when deploying a freemium sales model.

5 Deal Disasters to Avoid in Future Sales

Sales Hacker

Some industries have had to do a lot of belt-tightening recently, and it shows. Research from late 2020 shows that touches to close rose 65% from pre-COVID-19 pandemic levels. Companies have been cautious with their budgets, and as a result, deals have lengthened.

10 Marketing Tactics That Always Work for Early-Stage SaaS StartUps


Q: What are the best marketing techniques for an early stage SaaS startup? My list of things that almost always work: Try everything — and Double Down on anything that works. If your price point is very low, this sometimes doesn’t work.

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

The Complete Guide to Business Partnership Agreements

The Daily Egg

A business partnership agreement is a way to ensure both parties are protected as they step into a successful collaboration. This guide. The post The Complete Guide to Business Partnership Agreements appeared first on The Daily Egg. Operations

How to get out of the weeds

Predictable Revenue

A lot of leaders think they bring value to their teams by being in the trenches with them - but if you find yourself getting caught up in the day-to-day, you’re missing out on where you bring the most value to your team. The post How to get out of the weeds appeared first on Predictable Revenue.

SaaS Price Increase: How to Raise Prices Without Upsetting Customers


For most SaaS businesses, customer acquisition is one of the most challenging stages of growth. For most, the easiest ways to increase customer acquisition rates are to offer a freemium model or price your product on the lower end of the spectrum.

4 Effective Strategies for Communicating with Upset Customers


Strategies for communicating with upset customers can help you retain clients and transform escalations into opportunities. In this blog, we’ll look at some common causes of customer communication problems before presenting four effective strategies for managing difficult conversations.

How to Choose the Right Business Intelligence Vendor

How does your current BI vendor stack up against the competition? Who’s the perfect vendor for your business needs? Find out by downloading your complimentary copy today!

How We Use Activity-based Sequences to Reduce Churn

Sales Hacker

If you’re lucky, customers tell you when they’re unhappy. But most of them don’t. Instead, they hold onto problems until they’re ready to churn. By then it’s too late to win them back. They’re already gone. Good retention relies on your ability to get in front of the problem.

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Every Investor is Different. But Here Are 22 Reasons I Generally Say “No”


Apologies for the title of this post, and perhaps the post entirely. The reasons one early stage start-up gets funded and another doesn’t can be opaque. Some investors bet on the best engineering teams. Others bet on traction. Others are thesis investors. Others bet on chutzpah.

Paychex Review

The Daily Egg

We’ve worked with a ton of software solutions for all kinds of business needs. If you need a payroll and HR solution that works well with both SMBs and enterprise businesses, we consider Paychex to be a decent option, especially if you also need business insurance management tools.