Fri.Jul 14, 2023

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Why You’re Unfundable in 2023: The Cold, Hard Truths About SaaS AMA Part 2 with SaaStr CEO and Founder Jason Lemkin

SaaStr

Many people at this year’s SaaStr Europa wondered about the future of customer success, motivation during hard times, and how to grow in this new era of efficiency. SaaStr CEO and Founder Jason Lemkin sat down with the audience for an Ask Me Anything session to answer some of the most pressing questions from the audience. If you missed part 1, catch that here.

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Maybe the Best Threads Strategy Right Now Is to Listen and Learn

Sparktoro

When Threads launched on July 5, it was easy to get on the hype train. The battle for a Twitter replacement. A place where most of your friends already are. One-click login. Instagram even cleverly added number badges to profiles, indicating what number Threads user they are.

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Need Leads? July 31 is The Last Chance to Sponsor 2023 SaaStr Annual!

SaaStr

We’re almost there!! 2023 SaaStr Annual is coming up on Sep 6-8 in the SF Bay Area , once again on our 40+ acre compass at the San Mateo County Fairgrounds. We’ll have 12,000+ of the best in SaaS and Cloud all coming together to share, scale, and learn. And our sponsors are a key part of it! We’ll have over 100 of the leaders in SaaS as sponsors, from Salesforce to Expensify, from Google Cloud to G2, and so much more!

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Product Analytics Framework: A Guide for SaaS Companies

User Pilot

What is a product analytics framework and why is it important? These are only two of the many questions this article tackles. We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Without further ado, let’s dive in! TL;DR A product analytics framework is a system for analyzing user interactions with a product to understand their needs and preferences, inform decision-making, and improve

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Customer Success: Do They Need to Be Product Experts?

SaaStr

So a little while back we had a deep dive on just how much of a product expert your VP of Sales needs to be, and your sales team in general. More on that here. The bottom line is while views weren’t consistent, I can tell you VPs of Sales that don’t know the product close to cold … fail. They just plain fail in my experience. I repeated the survey for CS, and found more what I’ve personally experienced — the CS team needs to know the product cold.

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What is Construction Management Software: Ultimate Guide

Teamgate

Construction management software is a specialized tool designed to enable construction managers to plan, execute and deliver building projects within a specified time frame and budget. This kind of software has the capability to streamline operations, enhance productivity and efficiency across all phases of a construction project, from inception to completion.

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New EU battery law could mean EOL for low-cost smartphones

IT World

Apple might (or might not) be forced to make batteries inside iPhones user replaceable under new EU regulations , but the new laws likely mean the end of the line for super-cheap Android devices. EU demands easily replaceable batteries The big change is that manufacturers must put easy-to-replace batteries inside smartphones and tablets by 2027. These must be “removable and replaceable by the end-user, leaving sufficient time for operators to adapt the design of their products to this requireme

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Five ways to make DEI initiatives stick in customer success

ChurnZero

A major challenge with Diversity, Equity and Inclusion (DEI) programs, is that despite high enthusiasm, there isnt a lot of observable progress. That was one of the takeaways from a recent panel discussion on the topic hosted by ChurnZero. Most organizations are in a space where they know that it’s important, but they lack the experience to get started, said one panelist, Rochelle Shearlds.

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Founder Q&A Series: Incentives and Compensation Structure

Sales Hacker

Another summer week in the books This week, we’re continuing our Founder Q&A Series. Real questions asked by real founders and answered by some of the sharpest GTM minds in the space. Thanks to everyone who sent through their questions last week, we’ll try to get through a few over the coming months. And just because, here’s some good vibes for your sunny July weekend: Anyway, let’s get into it.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Did GPT-4 Code Interpreter Escape From Its Sandbox?

Crafty CTO

Until this morning, I hadn’t thrown a real task at GPT-4 Code Interpreter, so I decided to see how it would perform at intelligently combining several proposal template documents into one ( link to transcript ). The answer: it didn’t perform all that well; but I have ideas on how to guide it better next time. But that’s not the story here.

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Best Continuous Integration Tools for DevOps

TurnKey Labs

In today’s fast-paced digital age, understanding and leveraging the right tools can make the difference between success and setback. This rings particularly true in the innovative field of DevOps. In the software development lifecycle CI/CD tools are like the secret sauce.

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B2B Sales Funnels: Everything You Need to Know to Connect with Prospects and Close Deals

CloseSaaS

Ready to build a B2B sales funnel for your company? This comprehensive guide will help you do it the right way, leading to more deals and revenue.

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From Code To Excellence: Exploring Java Application Development

How To Buy Saas

Java has turned into an integral part of application development in India. With a robust ecosystem and a talented pool of developers has emerged as a thriving hub for Java application development. In this comprehensive article, we will delve into the world of Java development in India, exploring its growth, challenges, innovations, and the factors that contribute to excellence in this field.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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What is Included in an IT Disaster Recovery Plan?

SaaS Metrics

In today’s rapidly evolving digital landscape, businesses heavily rely on technology to drive their operations and maintain a competitive edge. However, the increasing dependence on technology also brings about the risk of IT disasters that can disrupt crucial systems and processes, resulting in significant financial losses and damage to a company’s reputation.

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How SAP S/4 HANA Is Amplifying Automotive Enterprise Efficiency

How To Buy Saas

Automotive industries are one of the largest contributors to any nation’s economy. With an industry that is that big and that handles manufacturing and services within its own companies, it is natural that with time there will come a point where some lag or other may occur. With advancements going on at a fast pace, the need to cut down on costs while developing a streamlined process is the need of the hour.

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ServiceNow vs. UiPath: Which Might Be Better Suited for Your Organization?

SmartKarrot

From customer service to enterprise operations, organizations are always looking for the most suitable solution in order to improve their efficiency and output. There are different solutions that can help the particular needs of your organization. Let us dive deep and compare two popular enterprise platforms, ServiceNow and UiPath, in this blog. Both ServiceNow and UiPath are quite popular among organizations because of their value and capabilities for enterprise needs.

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10 Examples of Poor Customer Experience in SaaS

User Pilot

Have you ever had a poor customer experience? Maybe as simple as a poorly designed user onboarding ? As soon as that poor experience hits, you stop and never return. To win over your customers, you must create excellent customer service that keeps customers returning. In this article, we’ll cover: What makes a bad customer experience? Ten examples of bad customer service to avoid.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Clouded Judgement 7.14.23 - Metrics Required to IPO (IPO Window Opening?)

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Inflation Update The week we got the June CPI (ie inflation) data. Here’s where things shock out: Headline Inflation: 3.0% YoY (3.1% consensus) and 0.2% MoM (0.3% consensus) Core Inflation: 4.8% YoY (5.0% consensus) and 0.2% MoM (0.3% consensus) Overall, inflation came in lighter than expected.

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Dark Launch 101: How to Release Successful Features?

User Pilot

What’s a dark launch and does it benefit product managers ? These are exactly the questions the article deals with, so let’s get right to it, shall we? TL;DR A dark launch involves releasing the feature to a small percentage of users before everybody else. It’s done to validate feature ideas , test their real-world performance and reduce the risk involved in launching a potentially subpar product to all users at once.