Tue.Sep 06, 2022

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What Is a Quarterly Business Review? Three Keys to a Great QBR

Totango

What Is a QBR? How to Make Quarterly Business Reviews Count. A quarterly business review (QBR) gives you four opportunities per year to showcase the value your product delivers to customers. For a SaaS company, an excellent QBR strategy can help you ensure you’re providing a product experience that will make customers want to renew their subscription during renewal time.

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Web3 Users Are Just Like Web2 Users

Tom Tunguz

By my rough estimation, there are approximately 30m monthly active web3 users (getting closer to that 100m user mark! ) The activity rates of those users mirror web2 finance apps. MixPanel recorded the activity rate of web2 finance apps at 10.7% DAU/MAU. In other words, 11% of users who use the app every month, also use it daily. Dune Analytics provides insight into the DAU / MAU of Ethereum users for August.

Finance 324
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1 Week to SaaStr Annual!! Know Before You Go

SaaStr

SaaStr Annual is Almost Here! September 13-14-15. THE OFFICIAL SAASTR ANNUAL ATTENDEE NEWSLETTER. Hey SaaStr Annual Attendees, We’re just 1 week away from SaaStr Annual 2022 taking place next week, Sept 13, 14 + 15 at the San Mateo County Events Center. Here are few important reminders before you arrive: Early Badge Pick-Up and Health & Safety Open Sunday + Monday .

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Best Small Business Loans with No Credit Check Compared

The Daily Egg

We know about the challenges associated with finding funding for a small business, especially when you may not want a hard credit. The post Best Small Business Loans with No Credit Check Compared appeared first on The Daily Egg.

Business 315
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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Dear SaaStr: What Do VCs Offer Besides Money?

SaaStr

Dear SaaStr: What Do VCs Offer Besides Money? Many VCs in the end only offer money and advice you often don’t need (which can be worse than no advice at all). But the VCs most valuable to me did/do: 1. Catharsis. Beyond your co-founders, few others may be along for the whole journey. Your VCs are. Think about it — who else is so invested in your long-term success?

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Intercom’s product principles: Building in small steps to deliver maximum customer value

Intercom, Inc.

Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.

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Sales Training Games and Goals: 4 Steps to Successfully Motivate Retail Employees

Sales Hacker

When setting sales goals for your retail employees — or for any employee, really — there are usually two things to keep in mind: Those goals need to be realistic and clearly defined. But I urge you to think of a third aspect — motivation. What drives your retail employees to achieve the goals you set for them? I’ve been leading sales teams since 2014, and believe me when I say I’ve seen a few things.

Sales 127
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Give Your Executive Team the Metrics They Need to Succeed

Sage Intacct

CFOs should use metrics to intelligently shape and inform their strategies regardless of their industry. But when your industry moves at breakneck speeds as it does for SaaS companies, the metrics, and your visibility around them, become more than helpful. They become indispensable to creating a shared consciousness on the direction of the business.

Metrics 115
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A Tech Viewpoint On How To Create And Grow a SaaS Business

Entrepreneur - SaaS

It takes collaboration, wise business choices, and effective resource management to scale a SaaS company.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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When Windows updating goes bad — the case of the problematic patch

IT World

Every month, Windows users and administrators receive updates from Microsoft on Patch Tuesday (or Wednesday, depending on where you're located). And each month, most users all apply the same updates. But should we? Case in point: KB5012170 , a patch released on Aug. 9 that either causes no issues — or triggers Bitlocker recover key requests or won’t install at all, demanding that you go find a firmware update.

Azure 62
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Why Continuous Learning Is a Requirement for Leadership with Cort Irish

30 Day Leadership

In your role as a leader, at whatever level you are at today, acquiring the skills to add more value is your responsibility. Cort Irish, VP of Marketing & Communications at Claritas, and I talked about this and how important it is to take control. The best part is there are opportunities all around you both inside and outside of your organization.

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Is Apple preparing its big idea for digital health?

IT World

As this year's iPhone and Apple Watch launch approaches, it is always good sport to read through the pre-event hype. But one topic that doesn’t appear much discussed is how Apple may be setting the scene for platform proliferation for its smartwatch. Big change in tiny packages. The company is reaching into its "tried and tested" playbook to achieve this.

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Revenue-Based Financing with Miguel Fernández of Capchase

Chart Mogul

How are experienced founders raising funds? What are the best options for financing based on the stage of the company? How did fundraising change in the last few years? In this episode of the SaaS Open Mic, I speak with Miguel Fernández, the CEO and co-founder of Capchase. Capchase has raised almost a billion dollars … How are experienced founders raising funds?

Finance 52
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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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A Guide to Your Dream Salesforce Career

CloudKettle

So you made a Trailblazer account, congratulations! Now it’s time for us to find out which career path interests you most. We recognize that the amount of options may seem overwhelming, as you may not know where you want to start, and that’s okay! Trailhead gives you a ton of information on each career path as […]. The post A Guide to Your Dream Salesforce Career appeared first on CloudKettle.

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The Incredible Benefits of SEO For Your Small Business

SaaS Metrics

There’s no running away from the fact that the use of SEO helps small business owners create a robust, fast, and user-friendly website that will rank higher in the search engine. Especially when bringing more customers to a website, investing in SEO becomes imperative. SEO is also focused on creating brand awareness, Read more. The post The Incredible Benefits of SEO For Your Small Business first appeared on SaaS Metrics.

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Sep 06 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, NAMER, US Organization: SecurityScorecard As a Director of Customer Success, you will hire, train, coach, develop and lead a team of customer success managers in enabling the customers to reach maximum value. Drive gross and net retention outcomes for your team and region from strategy development, efficient execution, and forecasting.

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5 Value-Based SaaS Pricing Examples to Take Inspiration From

SmartKarrot

Everyone pays for value. That is obvious, right? People will be ready to shell out money if they consider how a product will be an asset in their life. Value-based pricing is the premise that the customer pays for the result. It is a hugely popular pricing strategy that SaaS companies have also adopted to meet profit margins. Value-based pricing is when you charge customers for products and services at rates they are willing to pay.

Pricing 10
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.