Thu.Nov 21, 2019

Diagnosing bottlenecks and finding hidden revenue in your demand gen pipeline with Johann Nogueira

Predictable Revenue

Johann discusses how he and his companies work to unlock revenue, build brands, and, ultimately, empires for their clients. The foundations and fundamental steps a company should follow to increase revenue; and Johann’s cutting edge marketing process to ensure you meet your goals.

Do SaaS Affiliate Programs Work? [+7 Related Stories from SaaS people]


Have you noticed one of the latest and growing trends in the worklife? Passive income, flexible working hours, result-based remuneration, etc. Our today’s topic somehow evolves around this concept because we are going to write and talk about affiliate marketing.

Benchmarking Your Sales and Customer Success Teams

Tom Tunguz

Our portfolio company released the State of Conversational Intelligence 2020. The report uses data from 5m sales and customer calls to benchmark sales team performance. There’s lots of great data in the report. Some of the data reaffirms rules of thumb. For example, the typical win rate of a sales qualified lead is 19%. Other data points are surprising. For example, the average SDR dials 106 people to schedule one meeting.

Is Seed the new Series A? (Video + Transcript)


Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry.

Driving Discovery and Experimentation in your Organization

Speaker: Teresa Torres, Product Discovery Coach, Product Talk, David Bland, Founder and CEO, Precoil, and Hope Gurion, Product Coach and Advisor, Fearless Product LLC

If you want to build what matters, you can't move forward blindly. But to make progress, you can't let things slow to a crawl while you focus resources on gathering data. This is where continuous discovery and experimentation come in. Join Teresa Torres (Product Discovery Coach, Product Talk), David Bland (Founder, Precoil), and Hope Gurion (Product Coach and Advisor, Fearless Product) in a panel discussion as they cover how - and why - to build a culture of discovery and experimentation in your organization.

Using Customer Satisfaction Metrics: NPS Best Practices


There’s a saying in business: if you can’t measure it, it never happened. But how do you measure satisfaction? Luckily, there’s a measure for that, too: customer satisfaction metrics.

More Trending

How to Reverse Engineer Biology

Andreessen Horowitz

The idea of reverse engineering biology seems like a paradox. How could we ever reverse engineer anything for which we didn’t “invent” the original technology? Radios, bridges, computers—all these are human-made, built from logical, clean cut, organized systems.

Building Success: Insights from 7 Leading SaaS Companies

Entrepreneur - SaaS

SaaS businesses feature all sorts of advantages and unique hurdles. What separates the winners form the losers? Growth Strategies

Banking on the Future: Why our most hated institutions will become our most beloved

Andreessen Horowitz

It’s expensive to be poor. . There are two banking systems in the world today: one for people with money (or good credit), and another for people without. But neither of these systems work well. People with money have gotten used … The post Banking on the Future: Why our most hated institutions will become our most beloved appeared first on Andreessen Horowitz. APIs fintech Uncategorized banking credit debt financial services machine learning

G Suite gets an AI boost with Google Assistant beta


Cloud giant adds voice commands, automated text suggestions and more to its enterprise suite

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The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

SAPinsider Barcelona: User community focuses on move to S4/HANA

IT World

Spur-of-the-moment hallway meetings among users willing to share their stories, crowded sessions with experts that leave plenty of time for discussion – that’s the scene this week at SAPinsider in Barcelona, where the main topic of conversation is migration to S/4HANA and the cloud.

Cloud 55

Should you outsource your SDR team? The 3 most important things to consider.

The Board wants to see an increase in revenue, fast. Your sales team needs more pipeline. Your in-house Sales Development program seems to be going around in circles. Even if you wanted to make changes, you don't have time to hire, train, equip and manage a group of all new SDRs. What should you do?

The 10 best B2B payment solutions of 2019 | ProfitWell


The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered.

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15 Lessons for Every Sales Enablement Program

OpenView Labs

Want to take your sales team to higher peaks. Then, it’s time for a sales onboarding revolution. The first few months on the job are critical for sales reps. There’s a lot of information and skills to learn to get up to speed, hit quota and become an all-star rep.

Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

Innovation is both a process and an outcome. The best way to begin innovating your products is by innovating your internal process. We'll explore the challenges, solutions, and hands-on techniques for becoming a successful "agent of change" within a well-established product culture. We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Innovation and Leadership go hand in hand. Join Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies, as we assess some case studies to see how to lead with a clear strategy well-defined tactics, and an unbiased understanding of the fundamental question: "why are you innovating?"

Subscription Economy News: Week of 11/18/2019


Every week, we bring you the top stories and analyses from the global Subscription Economy. This Startup Just Raised $13 […]. The post Subscription Economy News: Week of 11/18/2019 appeared first on Zuora. Subscription Economy

Weekly Walk with Flywire’s CEO, Mike Massaro

OpenView Labs

The post Weekly Walk with Flywire’s CEO, Mike Massaro appeared first on OpenView


A PSA to CEOs: stop


Today, subscription fitness takes the spotlight. Plus, we encourage company founders to stop… and take a breather. Your top subscription news. Channel your inner Richard Simmons. Today at 3 p.m. EST we get physical. physically fit that is. All, through the power of subscription. Because repetition is at home here. What more is a gym membership than one of the first and most steadfast subscription models to grace this space?

Sales Automation CRM for Business

Nimble - Sales

The bigger your company grows, the bigger the need to scale your workflow processes, team communication, data collection, and analysis becomes. The most painless and optimal way to go about such decisions is thorough business process automation. What is Sales Automation & How is it Useful?

Your 2-Part Metrics Audit for High-Value Products

Speaker: Sam McAfee, Product Development Consultant, Startup Patterns

You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.

Tip of the Week


A week from today many of us will be sitting down with our family and friends to celebrate Thanksgiving together.

Include ROI Analysis in Your Annual Budget Process


During the annual budget and planning process, SaaS Finance leaders focus on making sure that resources are allocated appropriately across the company so the company achieves its performance goals – usually revenue and profitability goals – for the upcoming year.

Announcing Intercom Academy – a new place to learn and grow

Inside Intercom

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career.

Who needs marketing automation?


The question of who needs marketing automation can be answered with one simple followup question: Do you have prospects who aren’t buying what you sell right now, but will buy within the next 3 years (from you or one of your competitors)? If your answer is yes, you need marketing automation.

Embedding Operational Reports: Everything Product Managers Should Know

Speaker: Dean Yao, Sr. Director of Product Marketing, Logi Analytics

Businesses are run with analytics - but companies continue to struggle with interpreting, analyzing, and distributing data. Operational reports help get information to the people who need it most, in formats they understand, and in a timeframe that matters. Join the webinar to learn how embedding operational reports can give your users a precisely formatted, ready-to-analyze view of their operational activities. World-class software teams are embedding operational reports to empower end users with interactive data visualizations, detailed information, and highly precise formats that can be shared via email, PDF, print, or online.

How Sprout Social increased retention with customer-centric marketing

Inside Intercom

One of our mantras here at Intercom is that customer retention is the new conversion. In an era when more and more businesses adopt a subscription model, strong customer retention is the key to sustainable long-term growth and requires a laser-like focus. .