Totango
JUNE 15, 2022
Right now, we are on the cusp of an economic downturn. Inflation and interest rates are soaring, the stock market is plummeting, and organizations are being forced to make some difficult decisions. All companies are going through the exercise of evaluating their investments, deciding what to cut and what to keep, what strategies to use, and simply, how to weather the storm.
SaaStr
JUNE 15, 2022
So it wasn’t that long ago we checked in with Sprout Social, but when we did in June 2021 , the public markets were at their peak for SaaS and Cloud stocks. And Sprout Social seemed like an interesting but small SMB player. But fast forward to today, and Sprout Social is one of the winners in the current market dynamics. It’s sitting at a $2.6B market cap — up more than 3x from the $800m valuation at its IPO in December 2019, Not too shabby!!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Daily Egg
JUNE 15, 2022
A connected team is at the core of any growing business. With BlueJeans and Zoom provide some of the best conference call. The post Bluejeans Vs. Zoom appeared first on The Daily Egg.
Intercom, Inc.
JUNE 15, 2022
Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. But focusing on the core product can often come at the expense of deeply considering what the onboarding process – the real-world process customers have to go through to start getting value from the product – will be like.
Advertisement
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
The Daily Egg
JUNE 15, 2022
The reliance on business messaging apps really took off when Slack joined the market in 2013 and introduced a highly efficient means. The post Microsoft Teams Vs. Slack appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
JUNE 15, 2022
We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. To ensure that future is as bright as possible, we need diverse teams of software engineers working on the world’s most pressing problems.
IT World
JUNE 15, 2022
Digital twins are being created in factories and cities , and we even have an Earth 2 effort that attempts to create a digital twin of the planet. But the most important of these will be human digital twins, which many of us thought were still years away. Well, Merlynn , an AI-centric tech firm, has already begun marketing a human “digital twin” that might initially improve productivity but could eventually lead to the elimination of human employees in many companies.
Totango
JUNE 15, 2022
What do you do if your job responsibilities include managing every revenue-generating function in your organization and driving predictable growth – and then the world is suddenly thrust into an unpredictable and unstable economic downturn? If you’re a Chief Revenue Officer (CRO) today, your initial answer may be to panic. But don’t! While the uncertainty that comes along with rising interest rates and a falling stock market can be scary, there is a silver lining: your current customer bas
Andreessen Horowitz
JUNE 15, 2022
In today’s ever-competitive environment to drive growth, identifying and hiring key talent through a structured transaction — known as an “acquihire” — has become an increasingly popular and effective way for companies to address hiring needs and accelerate product innovation and development. Often joining the acquiring company as a unit or existing team, employers also.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Totango
JUNE 15, 2022
You always want to provide a positive, nurturing experience for your customers through every step of their journey. But despite your best efforts, sometimes issues still arise. When this happens, it’s critical to figure out a resolution that not only addresses the overall problem, but deepens your customer relationship in the long term. This is why having a proper escalation management process in place is essential. .
IT World
JUNE 15, 2022
Let me just go on the record as saying: The Google Calendar website is fine. And fine really is the most appropriate word here. Google's default desktop Calendar interface is perfectly functional, and it gets the job done. It's good enough, in fact — until you experience a truly exceptional Chrome OS calendar alternative and realize how much more efficient, effective, and generally enjoyable your Chromebook-based agenda juggling could be.
CloseSaaS
JUNE 15, 2022
Sales messaging is the words you use to describe your product and how it solves the pain points of your customers. Learn how to develop a clear sales messaging framework.
IT World
JUNE 15, 2022
Cisco Webex has announced several new enhancements to its Control Hub, aimed at enabling administrators to better support a hybrid workforce. The Control Hub is a centralized management portal that allows Webex admins to configure their service, manage users, and view usage analytics and reporting. The latest updates aim to speed up the identification and resolution of user-related issues and improve collaboration.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
SaaS Metrics
JUNE 15, 2022
Identity as a Service is a cloud-based service built to be used for authentication and identity management. IDaaS can comprise a wide range of services, including multi-factor authentication, single sign-on, and directory services for organizations with convenient IAM capabilities. An IDaaS solution combines all of the features and benefits of an enterprise-class.
BrightBack
JUNE 15, 2022
Moving from ROAS to LTV/CAC. The move of DTC eCommerce from once-through purchases to subscriptions requires a new set of metrics to evaluate customer experience. The traditional model of looking at advertising and marketing spend is to measure campaigns in terms of “Return on Ad Spend” (ROAS), where the cost of the ad is balanced against the revenue from a session connected to the ad.
SmartKarrot
JUNE 15, 2022
Role: Director, Customer Success Location: Atlanta, GA, US Organization: GoFan As a Director of Customer Success, you will be preparing long-term and short-term goals and client objectives. Building trust and long-term relationships with clients. Functioning as the customer advocate and provide internal feedback on how we can better serve the schools.
IT World
JUNE 15, 2022
Today, at long last, Microsoft is officially ending support for Internet Explorer. Goodbye and good riddance to the most annoying web browser of them all. Let’s review: Back in 1993 when I wrote the first story about this newfangled thing called the WEB , I knew it would be big. That’s more than Bill Gates thought about it at the time. At the 1994 Comdex, Gates said, “ I see little commercial potential for the Internet for the next 10 years.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
SmartKarrot
JUNE 15, 2022
Every business, whether big or small, depends on its clients, and customer success can be a huge deciding factor in the growth of your business. That is why it is essential to pursue the best customer retention strategies. In today’s scenario, the customer churn rate is at an all-time high, and businesses have struggled to retain their clientele by keeping them happy.
Expert insights. Personalized for you.
108 
Let's personalize your content