Fri.Jun 03, 2022

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A Look Back: 3 Amazing SaaStr Sessions with Dharmesh Shah, Co-Founder and CTO of HubSpot

SaaStr

I miss #SaaStrAnnual and all my fellow SaaS peeps. Hope to see you this year, @jasonlk. [link]. — dharmesh (@dharmesh) January 21, 2022. In the run-up to SaaStr Annual 2022 on September 13-15 , we wanted to look back at some of the highest-rated SaaStr sessions of all time, since the first SaaStr Annual in 2015. If you want to grab 20% off SaaStr Annual 2022 tickets, grab ’em here.

CTO 317
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Zoom Alternatives

The Daily Egg

In any discussion about video conferencing software, it’s worth noting that digital conference calling and screen sharing had become quite popular for. The post Zoom Alternatives appeared first on The Daily Egg.

Software 316
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The Ultimate Guide to SaaStr Europa 2022 June 7-8

SaaStr

We’re so close now to the official start of SaaStr Europa 2022 on 7-8 June in Sunny Barcelona! This is our ultimate guide for everyone attending, to make the most of this year’s Europa. Location, SaaStr Europa Campus & Registration. We’ll be at the CCIB – Centre de Convencions Internacional de Barcelona Plaça de Willy Brandt, 11-14, 08019 Barcelona, Spain.

Mobile 279
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Six Customer Success Email Templates to Save Your CS Team Time

Totango

Customer success email templates form a foundation for effective CS automation. While customer success management can result in a rewarding payoff, it can also be very time-consuming if you don’t use the right strategies. Keeping in touch with your clients is the best way to minimize churn, but it can take considerable time if you do it manually.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Enterprise Communities: The What, Who, Why, When & How with Venafi Head of Community Holly Firestone (Pod 560 + Video)

SaaStr

How do you build a flourishing community around your SaaS business? How can you get your audience excited enough to contribute, and how can they derive value from the community? Holly Firestone, Head of Community at Venafi, taps into her impressive experience in building communities to share the secret to success. The What. Firestone defines community as a group of individuals connected through a network of platforms, programs, resources, and a shared set of values.

More Trending

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How to enhance your copywriting strategy to increase sales

SaaS Metrics

The operational strategies of every brand since the dawn of time have always revolved around one goal: to increase sales, to generate more revenue. Over the years, this goal has been achieved in a variety of ways: with products of undeniable quality, with a great ability to satisfy consumer demand at the. Read more. The post How to enhance your copywriting strategy to increase sales first appeared on SaaS Metrics.

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The Iron Man Model: How Startups and the Military Can Work Together

Andreessen Horowitz

Afghanistan. North Korea. Russia. The South China Sea. Open a newspaper these days and you’ll read about the numerous problems facing America’s military. Global threats and a dwindling technological advantage have caused the Pentagon to cozy up to Silicon Valley, a relationship from which Palantir and Anduril are but two successful outcomes. Yet, most dual-use.

Startup 88
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Is Elon Musk’s ‘return to office’ mandate genius or corporate suicide?

IT World

Tesla and SpaceX chief executive Elon Musk this week delivered an ultimatum to the two companies’ white-collar workers: get back in the corporate office or face firing. The demand to work at least 40 hours in the office was originally made known through leaked employee emails. Later on Wednesday, Musk appeared to confirm his edict on Twitter: When asked to comment on the email for “people who think coming in to work is an antiquated concept,” he responded , “They should pretend to work somewher

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How to pick a DAO legal entity

Andreessen Horowitz

… The post How to pick a DAO legal entity appeared first on Andreessen Horowitz.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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5+ things to watch for at WWDC 22

IT World

Certainly one of the most important events in the tech industry calendar, Apple’s Worldwide Developer’s Conference (WWDC — a.k.a. “DubDub”) takes place starting June 6 with a keynote speech streamed from Apple Park. It’s a given that Apple will discuss improvements in all its operating systems. What else should enterprise IT watch for at the event? New Macs and the road to M2.

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Info Diet: Peanut CEO Michelle Kennedy

Andreessen Horowitz

Info Diet offers a peek into the personally curated feeds and media habits of the people shaping the future. In each installment, a different builder spends two days chronicling all the content they consume in order to stay ahead of the curve. This time: Michelle Kennedy, founder and CEO of Peanut, an online community to. Read More. The post Info Diet: Peanut CEO Michelle Kennedy appeared first on Future.

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“You Don’t Want That!” — A Rant from Lance Walter on Product Management Communications

Kellblog

While I don’t normally entertain guest posts, once in a rare while I hear an old friend ranting about something and the rant’s so good that I offer up Kellblog to help share it. Today’s rant comes from Lance Walter , who recently finished up a four-year gig as CMO of high-flying Neo4j , and who I know from previous stints working together at Host Analytics and Business Objects.

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The best privacy and security apps for Android

IT World

Let's get one thing out of the way right off the bat: If you're looking for recommendations about Android security suites or other malware-scanning software, you've come to the wrong place. Why? Because, like most people who closely study Android, I don't recommend using those types of apps at all. Android malware isn't the massive real-world threat it's frequently made out to be, and Google Play Protect and other native Android settings are more than enough to keep most devices safe.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Sales acumen? Here’s how to improve it (fast)

CloseSaaS

Improving your sales acumen will help you close more deals and progress faster in your sales career. Here's some practical advice on how to make it happen.

Sales 52
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NetApp’s cloud-based Spot PC: Right solution, right direction, wrong company

IT World

(Disclosure: most of the vendors mentioned are clients of the author.) There should be no doubt that the current trend surrounding personal computing is to move the loads and the cost from the desktop to the cloud, where there are better economies of scale for things like updates, security, and performance-on-demand. The barriers against this move are past poor experiences with thin clients; excessive costs associated with some vendor solutions; and network access, capacity, and latency — all of

Cloud 54
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The indispensable role of Customer Success in B2B SaaS with ChurnZero CEO You Mon Tsang

ChurnZero

From optional to all-important, Customer Success has come a long way in the last decade. And all signs point to continued growth. What makes us so sure of this during these times of considerable ambiguity? For starters, the CS role has earned its rightful spot as one of a startup’s first ten hires. VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation.

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It’s been a big year for Apple in the enterprise

IT World

Between WWDC 2021 and the imminent WWDC 2022, Apple has made significant changes that affect the enterprise community. It’s worth taking a look back at what changed and what that might mean moving forward. Declarative management. One of the biggest changes dates back to last year’s conference. Declarative management is the most significant change to Apple's MDM (mobile device management) architecture since it debuted in 2010.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Keep Track of Your Projects Without Micromanaging

SaaS Metrics

Being a leader can be a tough balancing act, especially in a large-scale organization. While you want to show that you trust in the capabilities of your team members, you also need everyone functioning according to their roles, completing tasks as expected. Be lax in their management, and things might end up. Read more. The post How to Keep Track of Your Projects Without Micromanaging first appeared on SaaS Metrics.

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The indispensable role of Customer Success in B2B SaaS with ChurnZero CEO You Mon Tsang

ChurnZero

From optional to all-important, Customer Success has come a long way in the last decade. And all signs point to continued growth. What makes us so sure of this during these times of considerable ambiguity? For starters, the CS role has earned its rightful spot as one of a startup’s first ten hires. VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation.

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Data Analytics And Customer Success Management.

CustomerSuccessBox

The customer success manager’s function is evolving and expanding, and the reason for this transition is- DATA. The best customer success managers (CSMs) or customer success data analysts — or whatever their official title is – are masters of customer data measurement and analysis. CSMs must be able to pull data together to create new ways to generate profitability in this data-driven world.

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Jun 03 – Customer Success Jobs

SmartKarrot

Role: Customer Success Associate Director Location: New York, NY, US Organization: Wunderkind As a Customer Success Associate Director, you will mentor and inspire a small team of high-performing Customer Success Managers & Associates. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Ensure that customers derive maximum value from their investments with us and fully leverage the products on an ongoing basis.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Das stille Einhorn: Zu Besuch beim Berliner Software-Startup Contentful

The SaaS Garage

Keine Skandale, keine geplatzten Deals und auch sonst eher leise: Man weiß nicht viel über das Berliner Unicorn Contentful. Deshalb waren wir mal da und haben uns umgeschaut. Berlin, June 02, 2022 ( Nina Anika Klotz , Business Insider – Gruenderszene ) — Contentful. Nicht Kreuzberg. Auch nicht Mitte. Sondern im Wedding. Zwischen Wohnblock, Kirche und einer internationalen Schule.

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7 Powerful Ways to Utilize Customer Insights to Attain Customer Delight

SmartKarrot

You may have a wonderful product that has made you feel quite ambitious! But how do you determine that your product is accepted (and loved) by the customers? For this, the product must fulfill the needs and/or desires of the customers! And how do you create such a product? By listening to your customers and understanding what delights them! You need to have organized data insights, customer experience insights, and customer journey insights to gain this understanding.