Wed.Apr 13, 2022

article thumbnail

Dear SaaStr: How Many Deals Can a Sales Rep Close Per Month?

SaaStr

Dear SaaStr: How Many Deals Can a Sales Rep Close Per Month? A successful but not top 5% sales rep in SaaS typically can close: 20–50 deals a month if $0.5k-$2k ACV , i.e., very transactional 1–2 call close. Usually all inbound. 10–15 deals a month if $5k-$25k ACV (i.e., transactional, but not 1–2 call close). 1–3 deals a month if enterprise , $50k-$1m ACV.

Sales 237
article thumbnail

More than half of PCs can't upgrade to Windows 11 — report

IT World

Data released today by IT asset management platform provider Lansweeper indicates that upgrades to Windows 11 have almost tripled over the past three months, but the overall adoption rate remains miniscule. The survey of more than 10 million Microsoft devices by Lansweeper’s PC management software showed 1.44% now run Windows 11, an increase from the 0.52% of PCs that ran the OS in January.

Software 136
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Secrets to Going Big, Going Multi-Product and Going Public with Amplitude CEO Spenser Skates, Part 1 (Pod 546 + Video)

SaaStr

Spenser Skates is the CEO of Amplitude, one of the leading customer analytics services for enterprises and product makers. But getting customers like Twitter, Instacart, Match, and IBM didn’t happen overnight. Spenser lays out the mistakes young companies will often make as they grow, and how he positioned Amplitude for growth and success. He found these lessons essential for founders to learn on their way to $100 million ARR and beyond.

article thumbnail

14 useful Google apps you should be using on Android

IT World

Google's got a lot of apps. Maybe even too many, in certain ( ahem ) cases. Amidst all the obvious titles and oddly overlapping offerings , though, Google's wing of the Play Store holds some genuinely useful treasures — clever creations by the creator of Android that are just waiting to be discovered. Here are 14 off-the-beaten-path Google apps that'll help you do all sorts of interesting things with your Android device.

105
105
article thumbnail

SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

article thumbnail

We Just Launched the SaaStr Europa 2022 Agenda. Get a Front Row Seat When the Cloud Comes to Barcelona!

SaaStr

Hey SaaStr Fans, With just a few more weeks until SaaStr Europa 2022 – we’re excited to launch the entire SaaStr Europa 2022 Agenda !! For 2 days, more than 50+ sessions and 75 expert speakers will be sharing their best practices in Barcelona on scaling, revenue, recruiting, expansion and so much more. Check out the full detailed agenda here.

More Trending

article thumbnail

Mistakes to Avoid When Selecting a CS Platform: Not Having a Modern Mindset

Totango

Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of not approaching customer success with a modern mindset. . Business today moves at the speed of light.

Scale 91
article thumbnail

For Gen Z, bank accounts and cash are out, mobile wallets are in

IT World

Even as the US government is moving cautiously to regulate and adopt cryptocurrency, new surveys are showing that the use of traditional financial services, such as bank accounts and cash, is already waning — especially among youngr customers. A survey released last week by global payment platform provider Thunes shed light on the shopping, social media, and money-handling habits of so-called “Zoomers" — the Genz generation born in the mid- to late-1990s.

Banking 89
article thumbnail

2022’s Best Help Desk Software: How to Choose + Many Options

Groove HQ

If you’re reading this article, you’re probably wondering which help desk software is right for you. We’re providing a criteria for choosing help desk software, as well as 7 of our top picks. The post 2022’s Best Help Desk Software: How to Choose + Many Options appeared first on Groove Blog.

article thumbnail

Google to invest $9.5B in US offices and data centers this year

IT World

Google plans to invest $9.5 billion in US offices and data centers this year, the company said Wednesday. That’s an increase from $7 billion spent on real estate in 2021. The planned spending comes as the company begins to roll out its hybrid work strategy, which will allow many employees to work remotely part of the week. “It might seem counterintuitive to step up our investment in physical offices even as we embrace more flexibility in how we work,” said Sundar Pichai, Google and Alphabet CEO,

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

7 Best Tips For Choosing The Top HR Software in 2022

SaaS Metrics

Choosing HR software is a challenging task that requires thoughtful consideration. Therefore, we have compiled a simple guide to make the process easy. The corporate world is expanding at a rapid rate with newer trends emerging all the time. From automation to AI, these trends are everywhere. And guess what, it’s reshaping. Read more. The post 7 Best Tips For Choosing The Top HR Software in 2022 first appeared on SaaS Metrics.

article thumbnail

Apple has good privacy arguments, but critics aren't listening

IT World

Apple CEO Tim Cook this week warned that regulators are on the edge of making poor decisions that will impact our future during a passionate speech in defense of personal privacy and his company’s business models at the Global Privacy Summit in Washington DC. Neither good nor evil. The thrust of Cook’s argument is that privacy and security are essential building blocks of trust for a technologically advanced society.

article thumbnail

Income Analysis: The How-Tos

SaaS Metrics

Whether you are an experienced business owner proudly showing off their best-selling pet project or just a beginner in the world of business, analyzing your income isn’t always as straightforward as you’d expect it to be. Collecting pure data and inferring the right things can both be challenging to the point of. Read more. The post Income Analysis: The How-Tos first appeared on SaaS Metrics.

Metrics 52
article thumbnail

Chargify and SaaSOptics are Becoming Maxio

Chargify

ATLANTA – SaaSOptics and Chargify, the leading providers of financial operations and subscription billing management solutions for subscription businesses, today publicly announced the merger of. The post Chargify and SaaSOptics are Becoming Maxio appeared first on Chargify.

article thumbnail

How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

article thumbnail

Apr 13 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Los Angeles Metropolitan Area, US (Hybrid) Organization: Mahmee As a Director of Customer Success, you will oversee and provide direct support to all platform users (patients, providers, and enterprise customers). Translate user feedback into product insights and requirements for the product and engineering teams.

article thumbnail

Raising the bar: Revealing the 3 customer service trends to act on in 2022

Intercom, Inc.

It’s been another challenging year for many support teams. But there’s a silver lining – this year’s Klaus Customer Service Quality Benchmark Report reveals there are clear positive shifts taking place in the customer support landscape in 2022. Klaus partnered with Intercom, Aircall , and Support Driven to create the second edition of the highly anticipated benchmark report.

Trends 118
article thumbnail

Customer Experience (CX) vs. User Experience (UX): What’s the Difference?

SmartKarrot

Experience is a big part of any journey. It can make or break the deal. Though customer experience and user experience are related, there are certain stark differences between the two. There are overlapping concepts in bothexperiences. While customer experience is a huge differentiator for any business, user experience is a huge factor in knowing how customers like the look and feel of the brand.

article thumbnail

Elevating Your Customer Experience from Online Store to Customer’s Door

OceanX

One way or another, the term CX (customer experience) has entered the mind of most brand owners. Because, as we all know, one good or bad experience can linger on the consumer’s mind for a long-time, if not forever. With a single negative experience, 32% of customers would walk away from a company they loved, and in Latin America, the number snowballs to 42%.

article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

A Business Leader’s Guide to Overcoming Decision Fatigue

SmartKarrot

Right from waking up in the morning to the time we wrap up chores and hit the sack, our lives are all about decisions. There are these day-to-day decisions like what to wear, what to eat, who to meet, and of course, what to cook? Well, you have been making these decisions subconsciously! And then, you reach your workplace, and then there are a set of crucial decisions to make.