Fri.Mar 31, 2023

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Smartsheet vs. Wrike

The Daily Egg

Smartsheet and Wrike both provide robust project management tools but with unique functionalities that make them suited to different types of businesses. The post Smartsheet vs. Wrike appeared first on The Daily Egg.

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Dear SaaStr: What Are The Benefits and Drawbacks of Having co-CEOs?

SaaStr

Dear SaaStr: What are the benefits and drawbacks of having co-CEOs? Like many things, my thinking on this has evolved over time. I used to think having co-CEOs was almost always plainly a bad idea. And clearly, it’s still quite rare. But now I think maybe it’s only a bad idea when done for the wrong reasons. The drawbacks of co-CEOs are large and clear: No one knows who the boss is.

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Clouded Judgement 3.31.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! We’re through Q1 ‘23, and just like everyone expected the Nasdaq is up ~15% YTD, and up 20% from it’s low… What a start to the year! How Will AI Effect Software Business Models? Like many, I’ve been thinking about how AI and foundation models will effect the world of software.

Cloud 130
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2 advanced tools that'll change how you interact with Android apps

IT World

Android apps are essentially tools for your phone — right? From productivity to privacy and everything in between , having the right set of apps on your phone can make all the difference in the world when it comes to getting stuff done. It seems almost silly, then, to talk about tools to manage those tools — Android apps designed specifically to enhance your ability to find and effectively use other Android apps.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Analytics vs Metrics: What’s the Difference and How to Analyze Metrics?

User Pilot

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

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More Trending

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How To Build an Effective Free To Paid Conversion Strategy

User Pilot

How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. TL;DR The free trial conversion rate is the percentage of users that upgrade from a free trial to a paid account. 15% is a good free trial conversion rate fo

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Researchers warn of Wi-Fi security flaw affecting iOS, Android, Linux

IT World

Apple’s decision to support MAC Address Randomization across its platforms may provide some degree of protection against a newly-identified Wi-Fi flaw researchers say could let attackers hijack network traffic. iOS, Linux, and Android devices may be vulnerable. The problem is how the standard handles power-saving The researchers have identified a fundamental flaw in the design of the IEEE 802.11 Wi-Fi standard attackers could exploit to trick access points (Wi-Fi base stations) into leaking inf

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What User Onboarding Metrics To Track and How To Use Onboarding Analytics To Optimize Them?

User Pilot

What user onboarding metrics should you track if you want to evaluate your onboarding processes? We all know that successful onboarding is especially important for SaaS companies since they depend on a subscription-based business model. It should be able to make users understand your product’s value so that they continue using it by investing their money.

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The Generative AI Landscape for Sales (April 2023)

Sales Hacker

Note: The available generative AI tools for sales are evolving insanely quickly. Don’t see your favorite tool? Let us know: marketing [at] saleshacker [dot] com. Generative AI is all the craze, mostly because of OpenAI’s ChatGPT and their freemium go-to-market motion, which made them go viral for being the fastest ever application to reach 100 million users.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How Real Estate Agents Can Win More Clients

Dubb

If you are a new or experienced real estate agent, you may be asking yourself how real estate agents can win more clients. After all, as you already know, the real estate industry is extremely competitive. Even if you are the most naturally gifted real estate agent in your city or state, you are The post How Real Estate Agents Can Win More Clients appeared first on Dubb Blog.

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A Unique and Effective Form of Native Advertising

SaaS Metrics

How It Works Push up ads, also known as in-page push ads, are a type of advertising that is designed to push content up on a webpage, creating a new and prominent space for advertising. They are typically displayed at the bottom or top of a webpage. They are designed to blend. Read more The post A Unique and Effective Form of Native Advertising first appeared on SaaS Metrics.

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The 15 Best Sales Methodologies to Drive Growth

CloseSaaS

Which sales methodology is right for your sales team? Check out the 15 most popular methods, then learn how to create your own in this article!

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Mar 31 – Customer Success Jobs

SmartKarrot

Role: Customer Success Representative Location: New York, United States (On-site) Organization: RTM Business Group As a Customer Success Representative you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion. Manage project data to aid in the onboarding of new clients and ensure a smooth entry into the RTM ecosystem.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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10 Onboarding Flow Best Practices to Drive Product Adoption

User Pilot

Optimizing the user onboarding flow is always a key SaaS business goal. That being said, it can be difficult to improve the user’s experience if you don’t follow the onboarding flow best practices that this guide will go over! TL;DR Segmenting your audience or customer base into smaller chunks — each with its own user persona — will make it easier to focus on their specific needs and provide a more personalized onboarding experience.

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Mar 31 – Customer Success Jobs

SmartKarrot

Role: Customer Success Representative Location: New York, United States (On-site) Organization: RTM Business Group As a Customer Success Representative you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion. Manage project data to aid in the onboarding of new clients and ensure a smooth entry into the RTM ecosystem.

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15 Product Personalization Examples PMs Should Learn From

User Pilot

It’s well-known in the product world that personalization is key to building experiences that delight your users. So, what better topic to cover than exploring several personalization examples in-depth? We’ll unpack exactly how different SaaS products personalize their onboarding experiences and more and why they’re effective. Let’s get into it!

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11 Customer Success statistics, quips and quotes on investing in these teams

ChurnZero

The purpose of a Customer Success team is to help a company’s customers get the most value out of its product. The hypothesis is, if a customer maximizes the obtainable value, they will remain loyal and spend more with the company. This isn’t merely a theory. Case studies have shown loyal customers spend more— up to six times more —over the customer lifetime.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Customer Experience Surveys: Examples and Best Practices for SaaS

User Pilot

Are you using customer experience surveys to gather actionable insights? By asking the right questions, you can collect valuable customer insight that can help you improve your product, and assess your overall user sentiment. In this article, we’ll break down what customer experience surveys are, how they work, and list best practices you can follow when creating them.

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Retention Rate Meaning in SaaS: How to Calculate and Improve It?

User Pilot

It is absolutely critical for any product manager to have a strong grasp on the meaning of retention rate. Being able to calculate retention rate, analyze what it means, understand the impact on customer loyalty, and figure out ways to improve customer retention are all vital skills to master. We’ll be covering all of this in our article. Ready to get started?

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16 Product Evaluation Survey Questions to Gain Valuable Customer Feedback

User Pilot

Why do you need product evaluation surveys and what are some of the top product evaluation survey questions? If you’re after the answers to these questions, you couldn’t be in a better place because that’s exactly what we tackle in this article. Let’s get right to it. TL;DR Product evaluation surveys are customer research tools used to assess how users feel about your product experience at different stages of the customer journey.

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Event Analytics Guide for Product Managers

User Pilot

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? That’s the key question that we discuss in our guide. We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Let’s get into it then! TL;DR In product management , event analytics tracks and analyses user engagement with different aspects of your product.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Bad User Onboarding Experience: 7 Examples to Avoid

User Pilot

How long was it before you stopped using a product because of a bad user onboarding experience? My guess is probably not long enough to get value from the product, meaning you didn’t adopt it as a tool. The customer onboarding process can make or break your product, so it needs a positive experience. This article will walk you through 7 examples that you should totally avoid for your user onboarding process.