Wed.Mar 08, 2023

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What is Customer Lifetime Value?

Neil Patel

In the most basic terms, customer lifetime value measures how much a customer will spend over their entire “lifetime” with your company. Customer lifetime value goes beyond traditional marketing practices by providing insight into a customer’s long-term value to your business. That means digging deeper into the data around: customer behavior purchase history brand interactions This allows you to: better understand your target market develop strategies for acquiring new customers identify opportu

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5 Interesting Learnings from Doximity at $450,000,000 in ARR

SaaStr

Did you know there is a “LinkedIn for Doctors”? That is doing $450,000,000 in ARR … growing a fairly mature 18%, but at an insane profitabilty level with a 43% (!) adjusted EBIDTA margin? Well, there is. It’s called Doximity and it’s worth $6.5 Billion Dollars. That’s 12x ARR even with fairly mature growth. Why?

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2023 Go-to-Market Survey - Understanding How Startups Have Shifted in 2023

Tom Tunguz

With all the broad macro economic shifts, startups are pursuing their core markets much differently in 2023 than in 2022. To illuminate those trends, I’ve constructed a brief, 28 question go-to-market survey here. My goal is to understand how startups have evolved their sales, marketing, customer success, and cash management from the go-go days of early 2022 to 2023.

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In Celebration of International Women’s Day, We’ve Reserved 1500 Tickets for the SaaStr 2023 Events

SaaStr

In celebration of International Women’s Day , we’re setting aside 1,500 no-cost VIP tickets to SaaStr events in 2023, including SaaStr Europa in London this June, and SaaStr Annual in the Bay Area this September. We believe that true innovation depends on hearing from, meeting with, and listening to people with a variety of perspectives and diverse backgrounds.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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How to Establish Authority and Generate Limitless Leads on Facebook with AJ Cassata

Predictable Revenue

AJ Cassata is the Co-Founder & CEO at RevenueBoost, a B2B sales and marketing […] The post How to Establish Authority and Generate Limitless Leads on Facebook with AJ Cassata appeared first on Predictable Revenue.

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How to Establish Authority and Generate Limitless Leads on Facebook.

Predictable Revenue

AJ Cassata joins the Predictable Revenue podcast to discuss tips for prospecting and building authority through the power of Facebook groups. The post How to Establish Authority and Generate Limitless Leads on Facebook. appeared first on Predictable Revenue.

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How to turn any website into a custom Android widget

IT World

Android widgets are awesome. That much is obvious, right? But as is the case with many tech-scented treasures, sometimes, it takes a teensy bit of digging to unearth the most wonderful widget options of all. This week, I stumbled onto an especially clever and practical Android widget possibility I'd never before considered. It's a super-simple setup that empowers you to create your very own Android widgets from almost any website on this wide, wild internerp of ours.

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Management by Objectives: How the MBO Model Can Help Your Sales Team Succeed

CloseSaaS

Management by objectives, or MBO, is a strategy that can help sales managers improve rep engagement, increase transparency, and ultimately lead their sales team to success.

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DuckDuckGo debuts AI-based search using OpenAI and Anthropic language models

IT World

DuckDuckGo, the search engine focused on user privacy, announced today that it is rolling out an AI-powered instant answer service, which it calls DuckAssist, as part of a larger plan to integrate AI across its product lineup. DuckAssist, in broad strokes, is a generative AI system that uses technology from ChatGPT makers OpenAI as well as another generative AI company, Anthropic, to generate its own answers to certain types of question.

AI Search 101
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How Businesses Can Prevent Identity Fraud with ID Verification

Agile Payments

How Businesses Can Prevent Identity Fraud with ID Verification

Business 100
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Q&A: Allstate HR exec on the rise of remote work: 'The world is changing….'

IT World

As so many companies did at the start of the COVID-19 pandemic, insurance firm Allstate sent tens of thousands of workers home over one weekend. Unlike many other companies, it told the employees to stay home – permanently. The company’s approach to remote and hybrid work: ask employees what they wanted, and give it to them. The company either didn’t renew leases or sold off office space, including its 232-acre, two-million-square-foot Chicago headquarters in November 2021.

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Venture Funds Arrive in the Mastodon Space

Crafty CTO

I recently had a Mastodon exchange with John Gruber of Daring Fireball (and Markdown ) fame. Gruber had just written a short piece about Medium launching their own Mastodon server – with the fun, short domain name of me.dm. The new server will be open to those with paid Medium accounts. He points out that Medium’s foray into Mastodon is doubly unique: For one thing, amongst Medium’s co-founders are Ev Williams (who also served as Medium’s CEO for most of its existence) and Biz Stone

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Why you should use Apple’s Rapid Security Response

IT World

Mac, iPad, and iPhone users can choose to automatically install system security patches as they are released with a new Apple feature called Rapid Security Response. Rapid Security Response aims to secure Apple’s platforms with automated security updates. The idea is that if every user automatically installs such patches, the entire ecosystem becomes inherently more secure.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Web Development Frameworks for Startups: The Most Popular Options to Consider

TurnKey Labs

Choosing a programming framework for your startup or tech company can often be difficult—mainly because you have a tyranny of options to consider. There are many variables and factors that need to be weighed carefully in the decision process.

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Slack boosts AI capabilities with new ChatGPT app

IT World

Slack is set to launch a ChatGPT app for Slack, allowing customers to use the generative AI technology to create conversation summaries, act as a research tool, and provide writing assistance. ChatGPT is a large language model from San Francisco-based OpenAI that uses natural language processing (NLP) to converse with a person via text and generate a wide range of content upon request.

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Mar 08 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success & Services Location: Boston, MA, United States (Remote) Organization: 1upHealth, Inc. As a VP of Customer Success you’ll be defining the customer journey, implementing programmes to help customers drive business value, customer goal achievement, new features, and new use-cases, and collaborating across teams to identify and pursue customer growth opportunities, companies can increase the lifetime value of their customers.

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10 creative lead gen examples sourced from marketing legends

Unbounce

Lead generation is the number one challenge for marketers today. Millions of free resources are competing for your audience’s attention, and customers are quickly catching on to the fact that most of these “Ultimate Guides to Such-And-Such” aren’t really worth giving up their personal information for. Jessica Meher, CEO and Co-Founder of Wonderment , put it really well on Twitter: So many #SaaS companies today produce the same content mktg formulas as they did 10 years ago.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Savage to Sage Podcast Interview w Chad

InsightOutData

Our founder Chadwick Rose recently joined Kyle Maloney from FullStack PEO , a turnkey HR solutions for emerging companies on his podcast, Savage to Sage. The podcast explores the journey of entrepreneurs, revealing insights, breakthroughs, and practices that helped them evolve into the leader they have become. On this episode, Kyle explored Chad's entrepreneurship journey and what he has learned along the way.

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Userpilot’s Women in Product + Some Female Voices on LinkedIn We Love

User Pilot

At Team Userpilot, 47% of us are female, including 44% of the leadership positions. Today – on International Women’s day – we wanted to introduce some of our women in Product , and then talk about why it’s important to make female voices in Product heard. Abrar Abutouq, Product Experience Manager Role: Product Experience Day-to-day responsibilities : I’m in charge of handling a wide range of customer issues and improving the product user experience, and making our easier for us

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