Thu.Jun 01, 2023

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Only 18% of Your Sales Teams Are Really Hitting Plan Right Now

SaaStr

So in one of the latest SaaStr surveys , we saw what a lot of us are feeling … it’s just hard to hit quota out there. Only 18% of you were hitting the 70%+ quota attainment that high-performing sales teams generally try to hit. And only 43% of you had sales teams that were hitting even 43% of quota attainment. That left 58% of you with sales teams seeing 20%-40% quota attainment … or less.

Scale 324
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How Much More Efficient Should a SaaS Startup Be When Using AI?

Tom Tunguz

If we assume some basic productivity gains in a typical SaaS company from AI in the next 12-24 months, how much more profitable will the business be? Sales development, content marketing, & software engineering strike me as the workstreams that will benefit immediately. Team Team Productivity Gain % of Company Overall Gain SDR/BDR 15% 10% 1.5% Content marketing 30% 5% 1.5% Engineering 25% 40% 10% Overall - - 13% See assumptions here 1 This thought experiment highlights a few ideas to validat

AI 321
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Thanks to Carta, Make, Outreach, SAP, and Worldline for Sponsoring SaaStr Europa 2023!

SaaStr

At SaaStr, our partners are an integral part of our events. In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! We’ll see 2,500+ of the best SaaS founders, execs, and VCs NEXT WEEK June 6-7 at 2022 SaaStr Europa ! Grab tickets here. Join these incredible companies to experience all the value of SaaStr!

Scale 245
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Q&A: Experts say stopping AI is not possible — or desirable

IT World

As generative AI tools such as OpenAI’s ChatGPT and Google’s Bard continue to evolve at a breakneck pace, raising questions around trustworthiness and even human rights, experts are weighing if or how the technology can be slowed and made more safe. In March, the nonprofit Future of Life Institute published an open letter calling for a six-month pause in the development of ChatGPT, the AI-based chatbot created by Microsoft-backed OpenAI.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Dear SaaStr: How Difficult is It To Fundraise Over the Summer?

SaaStr

Dear SaaStr: How Difficult is It To Fundraise Over the Summer? There’s still seasonality to venture fundraising, even now with so much being done over Zoom. Yes, deals get done every day in venture. But especially in bigger partnerships, it’s just harder to get everyone together to approve a deal when some of the folks are on vacation.

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From Zero to 30K YouTube Subscribers in Six Months, How This Creator Did It

Buffer Resources

Paul O’Malley’s YouTube channel , which features quick tips to improve efficiency, skyrocketed to over 30,000 subscribers in just under six months. Those are impressive numbers! So how did Paul do it? We sat down with him to discuss his journey and discover the strategies and techniques he used to rapidly grow his audience. Get ready to take notes and learn from a YouTube success story!

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Slides from my SaaStock Presentation: How To Connect Your C-Suite to the Ground Truth

Kellblog

Earlier today I spoke at SaaStock USA in Austin and gave a presentation on connecting your c-suite to the ground truth. I think it’s important that startup founders and leaders understand how easy it is to get disconnected from the ground truth (i.e., the reality of the field, deals, and customer conversations) and how that problem only gets worse as you scale.

Scale 110
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A Guide To SaaS Customer Retention Metrics & Benchmarks in 2023

Chart Mogul

Companies with best-in-class retention grew at least 1.8x faster than their peers in 2022. In an uncertain market, customer retention is key. So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. A low … Companies with best-in-class retention grew at least 1.8x faster than their peers in 2022.

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Capturing Client & Prospect Communication: Unveiling the Powerful Key to Sales Success

yoursales

Capturing Client & Prospect Communication: Unveiling the Powerful Key to Sales Success In today’s hyper-competitive business landscape, where customer-centricity reigns supreme, the ability of capturing client & prospect communication has become a critical component for sales success. Consequently, sales leaders are concerned with how to harness the power of understanding what’s going on in client & prospect communication.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Microsoft launches Apple community for IT admins

IT World

Apple founder Steve Jobs loved Bob Dylan , who sang , “You don’t need a weatherman to know which way the wind blows.” Microsoft seems to have listened to Dylan’s advice and has launched an Apple tech community for IT professionals. Welcome to Microsoft Mac Admins The move reflects the steady growth of Macs across the enterprise, particularly in the US.

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Software Development KPIs: Essential Metrics for Managing Remote Dev Teams

TurnKey Labs

As an offshore software development partner, we understand the challenges that come with managing remote dev teams. With the shift towards remote work, it’s more important than ever to ensure that your team is delivering top-quality work while working from different locations.

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Asana adds news AI capabilities, outlines company’s product principles

IT World

Work management platform Asana has announced a new set of AI-based product capabilities designed to accelerate decision-making and improve productivity. The new capabilities are underpinned by the company’s new AI offering, Asana Intelligence, and come three months after the company added prediction-based AI tools to its platform. The latest host of features combine Asana’s underlying Work Graph data model with large language model (LLM) capabilities offered by OpenAI’s API to help users stay up

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Unlocking Successful Integration: How to Train Offshore Teams to Thrive in Your Business Culture

TurnKey Labs

Hiring offshore software developers can be a smart move for tech companies seeking to stay competitive in today’s global economy. It’s a great way to expand the talent pool and reduce overall development costs.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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US working on new laws to ban investments in Chinese tech firms

IT World

The US is working on drafting new regulations that would prohibit investments and transfer of technology to Chinese firms working on developing advanced semiconductors, artificial intelligence , and quantum computing , a US Treasury official said Wednesday. The new regulations will not only focus on Chinese firms but also its military organizations, Paul Rosen, US Treasury’s investment security chief, said at a Senate Banking Committee hearing focusing on countering China and advancing US nation

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6 Customer Onboarding Challenges, With Solutions to Each

Inturact

Facing customer onboarding challenges head on is a critical move if you hope to nurture your customer relationship the right way. Creating a seamless onboarding process that is also effective is like pouring a strong foundation when building a house. If you don’t have a strong foundation, your relationship, much like that house, can end up in a crumpled heap.

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7 Ways AI Can Supercharge Your Personalized Sales Outreach

CloseSaaS

Discover 7 ways AI can take your sales outreach to the next level. Personalize your messaging, streamline your process, and close more deals.

AI 52
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Maximizing Seasonal Staffing Efficiency in Retail: Scale IT Impact Through User Lifecycle Management

BetterCloud

As the holiday season approaches, retail organizations face the challenge of efficiently managing the user lifecycle, defined as onboarding, mid-life cycle changes, and offboarding, of seasonal workers within their digital infrastructure. This task falls on IT teams, who play a vital role in optimizing productivity and mitigating security risks. In numerous retail organizations, globally, IT and Human Resources (HR) teams are tasked with doubling the number of employees through seasonal staffing

Scale 52
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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User Onboarding Demystified: Insights and Tactics for Better User Engagement

Inturact

Simplify your user onboarding process and drive better user engagement with this expert guide. Discover top insights and tactics for success.

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Cloud Computing Adoption Across Companies

SaaS Metrics

Cloud computing has become a transformative force in the world of technology, driving innovation, and redefining business strategies for organizations of all sizes. Companies worldwide are adopting cloud services to cut costs, improve operational efficiency, and gain a competitive edge. This article will explore the extent of cloud computing adoption among companies.

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Crafty CTO - Untitled Article

Crafty CTO

A Day Late Soon after I announced that I’m now writing every day and why , I realized, uh oh … what happens if I miss a day? Well, that day arrived yesterday (June 2) when I had a series of unfortunate events trying to streamline my content publishing by doing Hugo site builds in my Cloudflare Pages environment rather than locally. I spent too many hours streamlining (or trying to!

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Optimizing App Onboarding: Strategies for Increasing User Activation and Retention

SaaS Metrics

The mobile app world is a highly competitive digital marketing space, with millions of apps vying for users’ attention. In such a crowded industry, the first few seconds of a user’s experience with an app are crucial to its success. This is where app onboarding comes in. App onboarding is the process. Read more The post Optimizing App Onboarding: Strategies for Increasing User Activation and Retention first appeared on SaaS Metrics.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Mastering Consultative Selling: Boost Your Sales Success

Teamgate

In the world of sales, there are many different approaches one can take to achieve success. However, one method that has consistently shown its effectiveness is consultative selling. If you’re not familiar with this approach, don’t worry!

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June 01 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Austin, TX, United States (Remote) Organization: Sensi.AI As a Customer Success Manager, you’ll include system install and training. Create and sustain enduring, strong relationships with your customers. Boost the growth and retention of your most valuable clients. Represent the customer’s voice to provide insight and feedback into key product and marketing processes through high touch relationships.