BetterCloud

MAY 31, 2023

For yet another year, IT says, “We’re too busy. Next year we’ll get that SaaS management platform.” However, what does procrastination cost your IT team? So here we delve into why you need a SaaS management platform now, and how breaking the status quo saves time and money to boost productivity. Read on to learn: Overall productivity improvements your IT team gets from using a SaaS management platform How adding automation muscle becomes a true force multiplier in user lifecycle management How s

Management 52

Management SaaS Operational efficiency. Onboarding 52

SaaStr

MAY 31, 2023

So Snowflake is the high flier in Cloud. It’s one of the few still commanding a premium multiple in today’s world, and still growing at tremendous rates: Snowflake is also a barometer of everything in SaaS and Cloud, because a significant amount of its revenue is consumption-based, at least in part. So when CFOs and others tighten budgets, they’ll also try to buy less Snowflake.

Headcount 191

Headcount Scale Sales Hiring AWS 191

Andreessen Horowitz

MAY 31, 2023

TABLE OF CONTENTS Generative AI is Coming for Insurance Because underwriting, selling, and servicing rely so heavily on humans processing large quantities of written or verbal communication, existing tools have struggled to properly automate these services and materially impact loss … The post Generative AI is Coming for Insurance (May 2023 Fintech Newsletter) appeared first on Andreessen Horowitz.

Generative AI 121

Generative AI AI Communication 121

User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption. TL;DR Product adoption refers to the process by which customers integrate a new product into their daily lives or business operations.

Metrics 95

Metrics Customer Lifetime Value Churn Retention 95

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Payments

Buffer Resources

MAY 31, 2023

In Antler’s 2023 Creator Economy report , 24 percent of creators surveyed highlighted longevity as a major concern — and for good reason. Even though it’s common to come across creators who are making enough income to go full-time, it’s just as common for creators to fade into oblivion. YouTuber Matt Koval puts the average creator career span at five to seven years (and that’s for the really persistent ones).

Technical Review 91

Technical Review Social Media Software Review Startup 91

IT World

MAY 31, 2023

What do you need to go with a new cutting-edge mixed reality product ? Computers to create virtual worlds on. That seems to be what Apple plans to introduce at WWDC next week. Is Apple about to turn AR hype into happening? All eyes are on Apple in the prelude to the company’s big developer jamboree beginning June 5. AR and VR industry leaders are hoping hard that the company’s announcements will be wind beneath the wings of a business opportunity that hasn’t really manifested itself beyond the h

Sales 92

Sales Development Business 92

User Pilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

Artificial Intelligence 90

Artificial Intelligence AI Machine Learning SaaS 90

IT World

MAY 31, 2023

Several hundred tech and administrative workers at Amazon’s main headquarters in Seattle staged a walkout today, urging the technology and retail giant to adopt more climate-friendly policies and do away with rules mandating in-office work. Several speakers at an event — which was broadcast on Twitter — spoke outside the company’s headquarters Wednesday morning, saying that climate change wasn’t being taken sufficiently seriously by Amazon, and arguing for a range of policies that would reduce t

Technology 90

Technology 90

Sales Hacker

MAY 31, 2023

In this insightful episode, Colin Campbell of Sales Hacker engages Lauren Bailey from Sales Bar, Factor Eight, and Girls Club in a thoughtful discussion on the dynamics of the sales industry. They delve into the underrepresentation of women in sales and the initiatives aimed at bridging the gender gap. The conversation emphasizes the importance of mentorship and community in fostering a more inclusive and diverse sales force.

Sales 85

Sales Leadership Development Engagement 85

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

IT World

MAY 31, 2023

The metaverse has been described as the next phase of the internet: interconnected and persistent 3D spaces where we will work, play, and, so it seems, purchase virtual real estate. But metaverse-related technologies have failed to keep up with the considerable hype, the vision of ultrarealistic virtual environments offered by tech vendors miles away from the current reality of cartoony avatars and cumbersome, expensive headsets.

Generative AI 85

Generative AI AI Technology Development 85

Entrepreneur - SaaS

MAY 31, 2023

¿Cuál es la importancia de equilibrar las estrategias de crecimiento y de marca para las empresas de SaaS? De una mentalidad de "crecimiento a toda costa" a un enfoque más sostenible, una estrategia de marketing integral debe combinar resultados con la creación de marca.

Branding 75

Branding Marketing SaaS 75

Sales Hacker

MAY 31, 2023

Enterprise sales reps historically held a 29% win rate but as of 2023, it’s dropped below 20%. SMB sales reps have also seen their win rates drop to 17% from 21% In this masterclass with Mor Assouline you’ll learn how to give demos that are bulletproof in any economy. Don’t miss out on: How to set up next steps after your demo that prospects CAN’T WAIT to show up to.

Sales 71

Sales SMB Enterprise 71

IT World

MAY 31, 2023

If you love finding hidden software treasures as much as I do, Google's ChromeOS operating system is a productivity playground like no other. ChromeOS is in a constant state of evolution , y'see, with new releases landing every four weeks and fresh 'n' fancy features more or less always under development and begging to be discovered. The best part of that setup is that unlike most other platforms — including even Android — Google's latest and greatest ChromeOS features are typically tucked away

Software 65

Software Development 65

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Nimble - Sales

MAY 31, 2023

We’re excited to announce that Nimble has redesigned our Email Templates/Tracking and Group Messaging features with New Merge Tags! Now every field in Nimble’s contact record can be used to personalize outreaches with our updated email template merge fields. These new features will now allow Nimble CRM customers to introduce a personal touch into each […] The post Nimble Revamps Email Templates: New Merge Tags for Elevated Outreaches appeared first on Nimble Blog.

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Sixteen Ventures

MAY 31, 2023

Are your customers frequently requesting discounts? Are you left wondering if reducing your prices is the only way to retain their business? If you’re a Customer Success Manager (CSM) or a Head of Customer Success, you’ve undoubtedly encountered these dilemmas. Fear not; there’s much more to customer negotiations than yielding to price reduction demands.

Retention 52

Retention Customer Success Pricing Management 52

Zuora

MAY 31, 2023

In 2023, there are still on-prem billing solutions — crazy right? Well, as Beyonce says “let me upgrade you” with […] The post 5 reasons to modernize your billing system and move off on-prem appeared first on Zuora.

Payment Solutions 52

Payment Solutions Finance 52

Teamgate

MAY 31, 2023

In today’s competitive business world, having the right tools at your disposal can make all the difference. When managing customer relationships, sales pipelines, and team workflows, three of the most popular solutions are Teamgate, HubSpot, and Salesforce. This article will dive deep into the differences between these three CRMs.

Management 52

Management Sales Business Cloud 52

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

Zuora

MAY 31, 2023

In 2023, there are still on-prem billing solutions — crazy right? Well, as Beyonce says “let me upgrade you” with […] The post Billing System –> Monetization System = Modern Business appeared first on Zuora.

Payment Solutions 52

Payment Solutions Payments Business Finance 52

Teamgate

MAY 31, 2023

Selecting a CRM for your business can feel next to impossible. After all, there are so many platforms out there, each with its own features and benefits. Which do you choose? In this guide, we’ll compare three popular CRM platforms: Teamgate, Zoho, and Nutshell.

Pricing 52

Pricing Business 52

Inturact

MAY 31, 2023

Have you ever purchased a new toy or gadget and felt confused about how to use it? That's how some people feel when they first start using a new product or service. It’s why product onboarding is so important - it tells people how to use what you’ve just sold them!

Onboarding 52

Onboarding 52

CloseSaaS

MAY 31, 2023

Looking for effective strategies to generate qualified leads on LinkedIn? This prospecting guide covers 13 modern techniques that sellers can use to increase their chances of success.

Strategy 52

Strategy Sales 52

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

SaaS Metrics

MAY 31, 2023

A logo is an essential component of a company’s branding strategy. It serves as the company’s visual representation and is often the first point of contact with potential customers. A well-designed logo can make a lasting impression on a potential customer and help distinguish the company from its competitors. Let’s explore the. Read more The post What Makes a Great Logo?

Branding 52

Branding Metrics Strategy SaaS 52

Dubb

MAY 31, 2023

Dave Lukas is a versatile individual who has made a mark as an entrepreneur, investor, author, and advisor. His exceptional accomplishments include being recognized on the esteemed Inc. 5000 list five times and the Entrepreneur 360 list three times. Despite encountering early setbacks, Dave embarked on a transformative journey, immersing himself in the corporate The post Unleashing your Inner Misfit Entrepreneur to Reach Your True Potential with Dave Lukas appeared first on Dubb Blog.

Social Media 52

Social Media Interviewing Investment Consulting 52

Chargebee

MAY 31, 2023

Customer-centricity has always been core to Chargebee, and it’s in everything we do. Twelve years ago, four friends — Krish, Rajaraman, KPS, and Thiyagu — came together to build a company where everything starts with people.

Branding 40

Branding Subscription Payment Features Business 40

Crafty CTO

MAY 31, 2023

OpenAI’s plans according to Sam Altman Summary of Raza Habib’s interview last week with Sam Altman. I have zero confidence that Altman is being transparent in any way here–in fact, my bet would be, assume that reality is the opposite of everything Altman says. E.g., regarding being GPU limited, this is to misdirect the competition and regulators, and not a real or important constraint.

ChatGPT 40

ChatGPT Interviewing 40

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

ChurnZero

MAY 31, 2023

Learn how to build health scores across your company to better predict customer health, stop surprise churn, and grow accounts.

Churn 40

Churn 40

Predictable Revenue

MAY 31, 2023

Cristina Esposto and Gray Norman join the podcast to discuss new changes to the Predictable Revenue brand, changes in service offerings, and the new methodology. The post The New and Improved Predictable Revenue appeared first on Predictable Revenue.

Revenue 26

Revenue Branding Development Sales 26

ChurnZero

MAY 31, 2023

The post Customer Success AI appeared first on ChurnZero.

AI 52

AI Customer Success 52