Mon.Jan 30, 2023

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3 Key Pillars to a Winning Sales Team: How to Utilize Win-Loss Analysis

Sales Hacker

Bad news: you may have noticed that your win rates have started to decline, sales cycles are getting longer, and pipeline is shrinking. (the last couple of months have been a doozy) Good news: win-loss analysis can help. We’ve asked a few experts to join and unpack how these insights will help you build pipeline by targeting the right prospects, communicate real value during the sales process, and boost the confidence of your sales reps.

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Gartner: Overall IT Spend Has Slowed. But Software? That’s Still Growing.

SaaStr

I know things can be tough out there but Gartner last week still predicted enterprise software would grow 9.3% this year to a total of $856,029,000,000 in spend in 2023 Go grab some of it Even if it’s a bit harder than 12 months ago pic.twitter.com/z8UQx5puzK — Jason Be Kind Lemkin  (@jasonlk) January 30, 2023 So the latest data from Gartner is out , and overall it’s a mixed bag — but good for SaaS in 2023: Overall IT spend will grow now just 2.4% in 2023 to $4.5 trillion, way

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8 Skills You’ll Need to Become a Sales Manager

CloseSaaS

Just which sales manager skills will help you hire the right people and hone your own craft? Here are eight of the most important skills for a sales manager.

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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. However, the truth is that every company has tried, failed, and restarted before getting to success. Shuo Wang is the CRO and co-founder of Deel, one of the fastest-growing SaaS companies.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Using Sales Conversations to Find Product-Market Fit

Sales Hacker

The first goal of sales at a startup isn’t to bring in revenue — it’s to get customer feedback. I’ve spent the last year working to find product-market fit for my startup, Dock. I’ve used our sales process to iterate our way to product market-fit and wanted to share what I’ve learned along the way. Sales conversations as a way to get customer feedback My guiding light has been Y Combinator’s mantra of “build something people want.

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Study: When employees don’t have to commute, they work

IT World

When employees are allowed to work remotely, they most often use the time they would have spent commuting to the office working. On average, employees save 72 minutes in commute time every day when they’re allowed to work from home rather than in the office, according to the Global Survey of Working Arrangements (G-SWA) study performed by the National Bureau of Economic Research (NBER).

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How to Implement In-place Tooltips to Drive Feature Discovery & Adoption

User Pilot

Wondering how to implement in-place tooltips to provide customer education and boost retention? You’ve clicked on the right link. This article will show you: How tooltips work and why they play a key role in SaaS growth. Steps to build your tooltips. Tooltip text and design examples from top-performing SaaS companies. TL;DR Tooltips are interactive elements of a user journey aimed to showcase features and walk users through your product.

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How To Get The Most Out of AI (And Crush Your Number)

Sales Hacker

Companies with high revenue growth are 3X more likely to use AI in sales. But only about 45% of sales teams worldwide are utilizing AI to its full potential. In the live replay, Lauren Bailey (Founder and President of Factor8 ) and Lisa Schwartz (Director, Global Product Marketing at Freshworks ) share how AI is disrupting sales and preparing companies to surface details that drive faster close rates.

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14 Real-Life Product Adoption Examples for Every Stage of The Customer Journey

User Pilot

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? Improving feature adoption is easier said than done. That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Apple wants to build a new computing platform with AR

IT World

Apple’s plan to create an App Store and an easy way to create mixed-reality apps offers an important insight into its strategy and confirms that the company sees these devices as platforms , not peripherals. And when considering the business case for them, we need to see whether they hit that mark.

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8 Customer Activation Examples to Ensure User Growth in SaaS

User Pilot

Let me guess: your product adoption needs a boost, so you're looking up customer activation examples from SaaS businesses like yours. We've got you covered. This article shows your examples from top SaaS companies. You'll see what's working for them and how you can implement them for your business to drive growth in your company.

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US wins support from Japan and Netherlands to clip China’s chip industry

IT World

The US has convinced two other countries to join it in expanding a ban on exports of chip-making technology to China, according to a report by Bloomberg. The move could cramp China’s home-grown chip industry as there are few, if any, other sources for the sophisticated technologies required for modern semiconductor manufacturing. As part of a broader trade war with China, the US sought for its chip technology embargo from Japan and the Netherlands, where some of the world’s largest manufacturers

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Mobile vs Desktop Usage: Is It Changing?

Neil Patel

When is the last time you worried that you weren’t doing enough to optimize your website for your audience? If you’re a marketer, the odds are that it’s constantly on your mind. From SEO rankings to page speed to on-page content, we think about how search engines and users will interact with our website and what we can do to optimize those experiences.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Desktop tweaks in Windows can be fun, but watch out for risks

IT World

Like many things, computer desktops are unique. Though large businesses tend to deploy a single image for all their workstations to lock things down (and limit customization), many small firms and home users want to make their desktop, well, theirs. Case in point: one of the first things I do after installing Windows 11 is move the bottom menu over to the left.

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Pipedrive Alternatives: What is the Best CRM For Sales Teams?

CloseSaaS

You're looking for the best CRM platform—the one that will suit all of your business needs and supercharge your sales pipeline. The question is, does Pipedrive fit the bill?

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6 Ways Online Payment Solutions Can Improve Your Delivery Service

SaaS Metrics

With the rise of e-commerce and online payment solutions, customers are increasingly seeking convenience, accuracy, and efficiency when it comes to their delivery service experiences. As a business owner, this means that optimizing your delivery service is essential for customer satisfaction and ultimately for retaining loyal customers who will keep coming back.

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An Intro to Salesforce DevOps Center

CloudKettle

A new Salesforce tool, its benefits, and its limitations Moving changes from a sandbox to a production environment has always been a challenge for Salesforce practitioners. Over the past few years, Change Sets have been commonly used; however, they do not provide any way to track changes that have been made. Recognizing that there is […] The post An Intro to Salesforce DevOps Center appeared first on CloudKettle.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Future of Startup Office

Tom Tunguz

100 years ago, fluorescent lamps & suspended ceilings topped the list of hottest trends in office design. In 1928, San Antonio’s Milam Building claimed the honor of the first office skyscraper with air conditioning. Twenty-five years later, window-encased skyscrapers with internal glass walls distinguished the modern office. Employees ensconced in the Lever House & the Seagram Building in New York enjoyed more daylight at work than any other Manhattanite.

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Behavioral Data Types For Product Managers to Understand And Act on User Behavior

User Pilot

What behavioral data types should you collect as a product manager ? Why is it important in the first place? If you’re after answers to these questions, we’ve got you covered! In the article, we also look at the best tools you can use to collect behavioral data. Are you ready to dive in? Let’s get right to it! TL;DR Behavioral data describes what the user does in the mobile or web app and how, while behavioral data analytics helps you understand why they do it.

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How to Analyse the Customer Journey Using Behavioral Analytics and Improve Accordingly

User Pilot

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. You’ll learn customer behavior patterns at each customer’s journey stage to spot product growth insights and improve customer satisfaction.