Wed.Jul 05, 2023

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Dear SaaStr: Is Late-Stage Venture Capital More Stressful than Early-Stage Venture Capital?

SaaStr

Dear SaaStr: Is Late-Stage Venture Capital More Stressful than Early-Stage Venture Capital? It’s more lamentful , I think. If you do late stage investing … well, every company you invest in is pretty darn good and growing nicely. And probably even most of the companies you meet with are, too. Well, outside of the late ’20-late ’21 bubble, that is.

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Announcing: FastSpring Improves Its API Functionality With New API Log and Subscription Plan Change History API

FastSpring

New Subscription Plan Change History API Now Available to Businesses That Use FastSpring SaaS continues to grow at a rapid clip, and more than ever, we’re used to using subscriptions for a variety of services. We’re also aware of the need to understand what we’ve historically paid for our subscriptions and the changes we’ve made to those subscriptions over time.

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5 Interesting Learnings from MongoDB at $1.5 Billion in ARR

SaaStr

So some SaaS and Cloud leaders have seen big impacts from the post-Covid hangover, but others have just kept accelerating. MongoDB is one of those that just has never stopped, although as we’ll see below, even they have seen more cautious buying from their customers. But even macro challenges haven’t slowed Mongo much. It’s now at a stunning $1.5 Billion in ARR, growing 29% overall, and it’s worth a stunning $29 Billion.

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How AI in analytics is transforming the way marketers work

Unbounce

Ever wonder how Netflix knows what shows to recommend? Or how Google Docs can finish your sentences? The answer: AI, baby. Specifically, AI analytics. Both Netflix and Google have collected boatloads of data from the millions of people using their products. Netflix keeps tabs on what you watch and how you rate it, then based on all the information it’s accumulated, it’s able to make predictive recommendations (usually darned good ones) on what it thinks you might like.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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How to Improve Customer Satisfaction Scores: 14 Effective Tactics

User Pilot

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Customer satisfaction has become critical for any SaaS business as customers have increasingly competitive options. A good customer satisfaction level ensures great product engagement to retain customers longer. In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores.

More Trending

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4 Research Methods to Find Unique Angles Outside The First Page of Google

Buffer Resources

My content and keyword research was limited to what I saw on search engine results pages (SERPs) for a long time, especially at the beginning of my content writing journey. For instance, I would look at the content ranking for a specific keyword and try to emulate it in my content. But, as I progressed, I realized a pattern. In addition to being similar to existing top pages, the content needed more expertise and unique perspectives.

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Apple’s Vision Pro: Will it work for work?

IT World

At the launch of its Vision Pro headset in June , Apple offered up a variety of consumer entertainment uses, from watching front-row sports games to dodging 3D dinosaurs. But as the Pro branding suggests, Apple notably showed how the “spatial computing” device — the company’s marketing term for augmented and virtual reality — is also a natural fit for the workplace.

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This Is How We Create Content in Kraftblick [Software and Tools Revealed]

Kraftblick

Through our own experience, we know that building a content production process can be extremely challenging and it often does not work right on the first attempt. We have encountered many challenges when organizing this process. Our Trello board has already been altered several times as we are striving to optimize our content production. Initially, our whole team was involved in checking the work after every stage, but with time we found that this type of approach requires too much time.

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Of cut cables and the sad state of tech support

IT World

A certain tech company that I rely on for my phone lines was recently in the area where my business is located updating their fiber lines. In the process, they happened to cut the lines that provide my office with our phone system and backup Internet. Three days later, it happened again. Both times when I called into support, I got a lesson in frustration showing how tech support never gets any better.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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8 of the Best Sales CRM Software Programs

Teamgate

This article provides an in-depth look at how customer relationship management (CRM) software can significantly improve your business operations. You’ll discover the benefits of CRM, its key role in enhancing customer experience and streamlining workflow, and explore eight top CRM platforms that could be ideal for your needs.

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Could Apple Card finally become an international service?

IT World

There was a lot of interest when Apple introduced Apple Card with Goldman Sachs, but the Cupertino credit card never expanded beyond the US. Goldman Sachs now wants to quit its involvement in the Apple Card and savings business and is in talks with American Express to sell this part of its business.

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Revolutionizing the Hospitality Industry with Technology Implementation

Valerian Tech

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights. In this blog post, we will explore the importance of technology in the hospitality industry and discuss various ways to leverage it to enhance customer experience, increase efficiency, streamline opera

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White Label SaaS: Building Your Brand with Customizable Solutions

SaaS Metrics

White labeling in the SaaS industry refers to buying generic/unbranded software and reselling it under a different brand name. The concept really took off in the last decade, thanks to constant advancements in the field of cloud computing. It can be done in different ways, including reselling through third-party retailers, modifying the. Read more The post White Label SaaS: Building Your Brand with Customizable Solutions first appeared on SaaS Metrics.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Effective Email Delivery: Technical Setup, Strategies, and Best Practices

CloseSaaS

Wondering why your sales emails get sent to spam? We sat down with email expert, Vaibhav Namburi, to uncover the latest email deliverability hacks!

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Battle of the Search Engines: Solr vs. Elasticsearch

SaaS Metrics

“Solr vs Elasticsearch? Which one reigns supreme? Which one triumphs in speed? Which one excels in scalability? The answers to these questions are not set in stone, as they depend on your unique circumstances. However, it’s beneficial to understand the core features of Solr and Elasticsearch and whether there are any differences. Read more The post Battle of the Search Engines: Solr vs.

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China seeks to improve reliability of its chip manufacturing sector

IT World

A new report from China’s Ministry for Industry and Information Technology states that the country’s manufacturing abilities are less advanced than other countries and improvement is needed across three core industries.

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SaaS Free Trial vs Freemium: Choosing the Right Customer Acquisition Strategy

SaaS Metrics

Free trials and freemiums are both customer acquisition models and choosing between the two can be a difficult decision and depends on many factors. Although most startups prefer free trials, freemiums have their own place in the SaaS world. This post explains why startups and established SaaS companies should not ditch the. Read more The post SaaS Free Trial vs Freemium: Choosing the Right Customer Acquisition Strategy first appeared on SaaS Metrics.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Go to Market Strategies That Led To Divvy’s $2.5B Exit with Divvy’s Former CRO, Sterling Snow (Podcast 672 + Video)

SaaStr

No one’s had a bigger exit in a shorter amount of time than Divvy. How did they do it? Let’s find out the go-to-market models Divvy used to go from zero to a $2.5B exit in just four years with the former CRO, Sterling Snow. There’s this idea in rowing called swing, where the oar or paddle of each person in the boat hits the water at the same time and pulls back with the same amount of force.

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Transforming MLM Businesses: Exploring SaaS Software for Network Marketing

SaaS Metrics

Although network marketing has seen many technological advancements, nothing has disrupted it as much as Software as a Service (SaaS). SaaS is revolutionizing the way MLM businesses operate, streamlining things like communication, lead generation, distributor training, and more. No wonder many MLM businesses are keen to explore the potential of SaaS.

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The Lone Banana Problem

Crafty CTO

The example here is trying to get Midjourney to produce an image of a single banana—as opposed to a bunch of two or more. I’ve hit this class of problem many times in my use of Midjourney, and as the article points out, subtle differences in the prompt can lead to success. A Hacker News commenter pointed out another case, “Three cats in a trenchcoat standing on each other’s shoulders, pretending to be a human, Vincent Adultman style,” which is also practically impos

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Guide to Choosing the Right Real Estate SaaS Solution

SaaS Metrics

Software as a Service (SaaS) is a cloud-based software delivery model in which apps or services are delivered over the internet. It has many advantages over traditional software that are usually installed locally on a computer. Some of its biggest advantages include lower upfront costs, less barriers to entry, and high scalability. Read more The post Guide to Choosing the Right Real Estate SaaS Solution first appeared on SaaS Metrics.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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US will block Chinese customers from using AI cloud services: report

IT World

The Commerce Department is preparing to bar US firms from providing cloud services that use advanced AI processors to Chinese customers, according to a report published this week by the Wall Street Journal. The Biden administration has already banned the export of advanced chips used in the development and training of AI from export to China, as part of the ongoing trade war between the two countries.

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Decoding the Rule of 40: Unleashing the Potential of Your SaaS Company

SaaS Metrics

Software companies can manage margins higher than other industries such as those dealing in physical goods (up to 90 percent). The Rule of 40 was popularized by venture capitalist Brad Feld and ties the trade-off between profit margins and growth in order to prevent people from over-focusing on just one indicator. The. Read more The post Decoding the Rule of 40: Unleashing the Potential of Your SaaS Company first appeared on SaaS Metrics.

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Supercharge Your Sales Operations: Guide to Buying SaaS CPQ Solutions

SaaS Metrics

Speed and timely delivery of quotes play an important role in closing deals. Creating quotes manually can waste a lot of time as sales reps have to email other teams and wait for their responses, while the potential customer is still shopping around. Automated quoting saves sales people from having to spend. Read more The post Supercharge Your Sales Operations: Guide to Buying SaaS CPQ Solutions first appeared on SaaS Metrics.

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Benefits and Challenges of Implementing a SaaS ERP System

SaaS Metrics

Modern Enterprise Resource Planning systems (ERPs) are designed to serve as a single source of truth for the entire organization, offering numerous benefits including standardized data, better visibility and collaboration, organized workflows, real-time reporting and increased operational efficiency. Not so long ago, ERPs were considered a software reserved for enterprises and large.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.