Intercom, Inc.

NOVEMBER 14, 2019

As a brand new company, you might engage in plenty of initiatives that are inherently un-scalable – because there’s no better way to nurture customer love than through a personal relationship. But what happens when you hit hockey-stick growth, and you’re no longer able to connect with individuals on a one-to-one basis? It’s time to start thinking about retention at scale and bring onboard a customer success team.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. Why is this model so popular? Instead of committing to a product, customers can try out different items and find what they like best through subscriptions, and companies using the model capture recurring and predictable income from customers.

Payment Features 49

Payment Features Payments Subscription Trends 49

SaaStr

NOVEMBER 14, 2019

If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. In this talk, CircleCI VP of Revenue Jane Kim will talk about the 5 mistakes all new sales leaders make. Knowing the common pitfalls won’t stop you or your team from making them, but it will help build the most important skill any manager can have: resiliency.

Scale 165

Scale Sales Hiring Scaling Underperforming Technical Team 165

Predictable Revenue

NOVEMBER 14, 2019

A few years back,Kenny MacKenzie, Predictable Revenue’s Chief Product Officer had bootstrapped his company, Vandrico, to six figure revenue and a team of 13 people. But they failed on the sales and marketing side – they developed a really cool, cutting edge piece of software that wasn’t aligned with what the market needed. And that’s the story of entrepreneurship. even the best ideas can fail for a host of different reasons.

Innovation 168

Innovation Revenue Entrepreneurship Software 168

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Payments

Andreessen Horowitz

NOVEMBER 14, 2019

We all have our favorite places to dine out where we live — for me, that could be anything from enjoying a hot pot meal with friends in the Richmond district of San Francisco, grabbing a quick burrito off a … The post Why We’re Investing in Virtual Kitchen Co appeared first on Andreessen Horowitz.

Investment 76

Investment 76

Totango

NOVEMBER 14, 2019

Onboarding is an exciting, critical phase of introductions and potential. It defines how you and your customer communicate, establish common goals, and begin the customer journey. Above all, it is an educational process. You want to teach your customers how to integrate your product into their daily workflows as quickly and thoroughly as possible. This is your opportunity to prove your product is the best solution for meeting their business goals.

Education 64

Education Onboarding Underperforming Technical Team Marketplace as a Service 64

IT World

NOVEMBER 14, 2019

Microsoft’s Ignite event traditionally attracts more from the developer ranks, but the technologies on display are increasingly of relevance to CIOs developing cloud strategies today. At Ignite 2019 in Orlando last week, Microsoft unveiled a new approach to analytics and data warehousing, Azure Synapse Analytics, and a new way to run Azure data services in anyone’s cloud, Azure Arc.

Cloud 64

Cloud Azure Management AI 64

CloseSaaS

NOVEMBER 14, 2019

You don’t need to have the best product. You don’t need to have the lowest prices. To crush the sales world, all you need to do is to hustle and sell better. This is no time for trial or error; this is a time to sell and do more with your leads.

Sales 52

Sales Pricing 52

Navint

NOVEMBER 14, 2019

Welcome back for part 3 of our Dreamforce 2019 series breaking down the must attend sessions for you and your finance team throughout the week. Now that you have successfully built your agenda for Tuesday and Wednesday, lets finish strong with all of the amazing sessions you will not want to miss Thursday. Did you miss part one and two? Not to worry click here to catch up on Tuesday and Wednesday’s sessions.

Finance 53

Finance Revenue Acquisition B2B 53

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Zuora

NOVEMBER 14, 2019

This piece was originally published in Medizin + Elektronik by Phillipe Van Hove, Area VP Continental EMEA, Zuora. While […]. The post New Business Models in Medical Technology appeared first on Zuora.

Business Model 49

Business Model Technology Business 49

Sales Hacker

NOVEMBER 14, 2019

Every year, we survey you: the people we’re building this wonderful community of Salespeople for. And every year, your feedback is invaluable. Last year, your input told us that we needed to overhaul our website, so we did. Now we have a clearer navigation and better site search so you can find what you want. And it’s 4x faster! Help us out again this year, and you could win a $100 Amazon gift card. powered by Typeform.

Sales 48

Sales 48

Nimble - Sales

NOVEMBER 14, 2019

If your organization plans and launches events throughout the year, you already know the challenges that come with it. From hosting a large number of people to making sure each speaker, vendor, and staff member is where they’re supposed to be, your team has a lot to juggle. Established organizations like large associations know to […]. The post 3 Ways Software Management Tools Can Elevate Your Event appeared first on Nimble Blog.

Software 45

Software Management Strategy 45

ProfitWell

NOVEMBER 14, 2019

On today’s episode, in honor of the Disney+ drop, we go streaming crazy —with live reactions, the hard facts, and a breakdown of the full streaming roster. What would it be like if you subscribed to them all? Your top subscription news. Disney+ vs. Netflix: what's the status here? We start with the facts. Disney+ made its way into the world, and in time, we see Netflix could lose 25% of its subscriber base.

Entertainment 43

Entertainment Payment Features Subscription Pricing 43

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Zuora

NOVEMBER 14, 2019

As we near the end of the Subscribed World Tour, we made an important stop in Munich: “Deutschland Bekommt Es […]. The post Subscribed Munich is in the books! “Deutschland Bekommt Es Auch!” – “Germany Gets It!” appeared first on Zuora.

40

40

Subscription DNA

NOVEMBER 14, 2019

Subscription services appear to be all the rage these days. Brands like them because they cut out a retail middleman and create a more regular… Read more. The post What Makes a Subscription Service Work? appeared first on Subscription DNA.

Payment Features 40

Payment Features Subscription Branding Business 40

Navint

NOVEMBER 14, 2019

Codey and Astro and Einstein oh my! That right, it’s that time of the year again. Dreamforce 2019 is upon us. Whether you are a seasoned pro or a first timer, building your agenda can feel a bit overwhelming. If you live in the world of Finance as a CFO, Controller, AR Manager, CRO, etc., what sessions do you attend and how do you maximize your quick 4-day Dreamforce experience?

Finance 40

Finance Revenue Customer Lifetime Value Payment Features 40

Zuora

NOVEMBER 14, 2019

Every week, we bring you the top stories and analyses from the global Subscription Economy. The post Subscription Economy News: 11/11/2019 appeared first on Zuora.

Payment Features 40

Payment Features Subscription 40

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Revenue

InsightSquared

NOVEMBER 14, 2019

It’s a well known fact that we send and receive countless emails per day. In an earlier tip, I recommended mailing out a handwritten note to get the attention of your recipients. However, in our day-to-day it’s necessary to use email and most departments depend on it in order to communicate with their audience. . In the end, we want to make sure our messages are enticing enough that we earn the right for our reader to open our email. .

Communication 14

Communication Development Engagement Marketing 14

Unbounce

NOVEMBER 14, 2019

While you may have lots of ideas for running high-converting promotions, making changes to your online store to implement said promotions can be time-consuming and tricky depending on your shop setup. Lucky, you can quickly and easily create targeted popup promotions that spur sales directly, or nurture relationships with prospects until they’re eager and ready to buy, increasing your sales and order values.

Software Review 111

Software Review Branding Engagement Sales 111

Sales Hacker

NOVEMBER 14, 2019

Selling has changed more in the last 10 years than it has in the previous 100 years, and this is especially true in B2B markets. . At the forefront of this change is what we at Engagio call, Account-Based Everything (ABE), some people know it as Account-Based Sales Development (ABSD), and others call it Account-Based Marketing (ABM). Regardless of what you call it, it all starts with selecting the right accounts, and that requires an account targeting strategy based on good data. .

Underperforming Technical Team 57

Underperforming Technical Team Technical Review Data Development Team Review 57

OpenView Labs

NOVEMBER 14, 2019

When people think about software companies, they usually think about technology first. They think about innovation and sophisticated new features, functionality and use cases. But a great deal of what makes any software company successful has little to do with technology and everything to do with understanding and investing in the connection between technology and humanity.

Sales Hiring 40

Sales Hiring Innovation Technology Engagement 40

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Payments