Audacix

JANUARY 24, 2024

For this dynamic application security testing tools like Cyber Chief can help you to scan your app and APIs for vulnerabilities, perform security audits, and detect potential threats automatically. Developers, operation teams, and security specialists work together, learning from each other and building secure systems collaboratively.

Software Review 40

Software Review DevOps as a Service Software SaaS 40

ChurnZero

FEBRUARY 25, 2020

This crucial first interaction time between you customer, your product and your team establish the groundwork that can jumpstart success or accelerate failure. . You will also want to work with the customer to get data on prior performance if available, so you know the baseline you are working from.

Onboarding 59

Onboarding Software Review Churn Customer Success 59

Kellblog

DECEMBER 27, 2021

Net dollar retention becomes the top SaaS metric. Management changes , as leadership teams drift from a spirit of value creation for customers to value extraction from them. The combination of Covid accelerating digital transformation and unprecedented VC financing has accelerated software company growth (aka, the Covid boost ).

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

Sales Hacker

MAY 8, 2020

In it, Strategic Account Manager and top 1% performer at Oracle, Jamal Reimer, shows you how to think big and close on mega deals. I’m a 1% top performer at Oracle, and have been on and off for the past seven years. I help sales reps and sales teams become whale hunters. I also feared being fired for under performance.

Outsourced Development 61

Outsourced Development VP of Engineering Consulting Sales Hiring 61

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. I’m EJ Brown, Senior Content Strategist at FastSpring, we help SaaS and software companies scale around the world.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

JANUARY 28, 2020

And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. Maria is one of the top SaaS leaders in marketing, just finished up the CMO Vanna plan, which IPOed. This is the best of times in SaaS, right? What do you do with that lightly toxic person on your team?

Sales Hiring 212

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 212

Outseta

OCTOBER 16, 2017

By Geoff Roberts 20 min read As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. And of course being the principal person for communicating internally with our team.

Interviewing 40

Interviewing Customer Success SaaS Software Review 40

SmartKarrot

JUNE 11, 2021

Customer success leaders, and customer success teams to improve their skills and credentials. One can boost skills and accelerate a career online. The course provides tools that will ensure high quality task performance while improving efficiency and productivity. There are certifications for individuals and teams.

Customer Success 22

Customer Success Sales Hiring Technical Review Scale 22

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Here we’ll guide you through the essential SaaS tools you need for business growth. What Are SaaS Tools? SaaS Customer Success Tool.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

SaaSOptics

JUNE 9, 2022

Unless you’re determined to bootstrap your way to an IPO, securing funding is one of the first hurdles you’ll have to face to successfully scale a SaaS business. . As the pressure to build faster and scale continues to influence the tech space, both SaaS veterans and IPO hopefuls have funding on their minds.

Investment 82

Investment Scale Venture Capital SaaS 82

ChurnZero

JUNE 22, 2021

Includes: 1 downloadable resource and certificate on completion. Includes: 1 downloadable resource and certificate on completion. Surprisingly, those same SaaS executives routinely make bad decisions simply because they misinterpret their data. Includes: 5 downloadable resources and certificate on completion.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

SaaStr

NOVEMBER 1, 2019

Here is our countdown to our top ten most downloaded podcasts of all time. Sometimes oldies are goodies, especially when it comes to some of our most downloaded podcasts. Sometimes oldies are goodies, especially when it comes to some of our most downloaded podcasts. How did David make his way into the world of SaaS?

Technical Review 151

Technical Review Development Team Review Scale Software Review 151

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. It’s an SMB SaaS company in the healthcare technology vertical. FULL TRANSCRIPT BELOW.

Sales Recruiting 259

Sales Recruiting Sales Hiring Scale Sales 259

Sales Enablement, SaaS and Growth

AUGUST 28, 2018

At a high level the strategy should convey what your team does, how it does it, goals and main initiatives for the year ahead. Each year every team had to create an MSPOT, and they were published on the company wiki, for all employees to see, question and provide feedback on. A good idea is a good idea after all.

Sales Enablement 122

Sales Enablement Scale Strategy Underperforming Technical Team 122

ChurnZero

AUGUST 28, 2020

SaaS onboarding makes or breaks your customer retention. To hear exactly what the experts had to say on how to crush onboarding, download the full eBook. Work cross-functionally during onboarding: Get alignment with CEO and executives to work across teams. It’s a learn-or-churn, adopt-or-get-dropped user experience.

Onboarding 59

Onboarding Sales Recruiting Software Review Technical Review 59

User Pilot

MAY 8, 2023

Selecting the optimal product adoption platform for your SaaS can be a challenging task. TL;DR Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage. Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Software Review 52

Software Review Technical Review SaaS Underperforming Technical Team 52

Sales Hacker

DECEMBER 23, 2020

Upskilling your sales team shouldn’t have to cost an arm and a leg. Input things like demographics, business details, and buyer habits, and even download a PDF of your persona and create as many variations as you’d like. Sales Outreach: Tools & Templates. Professional development tools. Remote sales resources. Best sales books.

Scale 80

Scale Sales Hiring Sales Social Media 80

User Pilot

MAY 23, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback or NPS – you’ll find out how ProductFruits performs vs Usetiful vs Userpilot – and which one is the best choice for you!

Software Review 52

Software Review SaaS Onboarding Technical Review 52

User Pilot

JUNE 27, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find out how Whatfix performs vs Usetiful vs Userpilot – and which one is the best choice for you!

Software Review 52

Software Review Technical Review SaaS Onboarding 52

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Founded: 2009. Founded: 2011.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

User Pilot

MAY 12, 2024

Userpilot also provides a series of numerical charts to give a comprehensive overview of your survey’s performance. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. This includes total views, completion rate, and average completion time. And the best part?

Software Review 52

Software Review SaaS Onboarding AI Search 52

User Pilot

NOVEMBER 26, 2023

Looking for a good user analytics tool and wondering which one of UserGuiding, Product Fruits, and Mixpanel is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user analytics depending on the different criteria that different SaaS companies may have.

Software Review 52

Software Review Onboarding Data Analysis Pricing 52

Unbounce

DECEMBER 12, 2019

To help, Unbounce’s Garrett Hughes put together a shortlist of page speed fixes (plus a downloadable checklist). And if you want to achieve blazing speeds on mobile devices, you’ll also want to investigate using Accelerated Mobile Pages (AMP) as well. Lesson 4: SaaS rebrands are a huge challenge. what gives?

Machine Learning 126

Machine Learning Artificial Intelligence Marketing AI Search 126

Sales Hacker

NOVEMBER 15, 2017

Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . Challenger Sales Model. Champion/Challenger Test. Channel Partner. Channel Sales. Closed Won.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

User Pilot

JULY 20, 2023

If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. TL;DR The best AI productivity tools can go through all the data you gather in minutes, automate menial tasks, and free up your team members’ time so they can focus on more human-critical work like content creation.

Artificial Intelligence 98

Artificial Intelligence AI Search AI Software Review 98

User Pilot

JUNE 27, 2023

It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. Typically, SaaS Product Managers consider HelpScout for the following reasons: they want to improve their user onboarding, they need product adoption, and would also be able to measure their user feedback.

Software Review 52

Software Review SaaS Onboarding Technical Review 52

Valuize Consulting

NOVEMBER 19, 2021

Generated from a strong Voice of Customer (VoC) program, these insights are fundamental to truly understanding your customers; in fact, over 70% of top performing organizations are skilled at generating actionable insights through customer feedback data and proactive at taking action on those insights to make a tangible business impact ( 2021 ).

Scale 52

Scale Technical Review Social Media Investment 52

OpenView Labs

DECEMBER 17, 2020

Four years ago, OpenView released the first annual Expansion SaaS Benchmarks Report in order to fill a critical data gap for SaaS founders and CFOs who had a lot of questions about optimal growth rates, burn levels, gross margins and other key data points. Enterprise software is recession-proof.

Benchmarks 52

Benchmarks Scale SaaS Software Review 52

User Pilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Software Review 52

Software Review SaaS Onboarding Mobile 52

SaaStr

AUGUST 22, 2020

” And fast-forward, here we are today, the pandemic has woke us all up and has accelerated our need to change our mindset about the workplace and all things workplace. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. The future of workplace is going to be hybrid.”

Sales Recruiting 150

Sales Recruiting Cloud CTO Hire Scale 150

Intercom, Inc.

JULY 9, 2020

I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

OpenView Labs

JANUARY 14, 2020

Included is a holistic breakdown of what PLG means and how every department in a SaaS company should be adapted to embrace Product Led Growth. From “a-ha” moments, to freemium versus free trial, to driving virality, expect to learn about how you can best educate your product team on PLG priorities. Product Led Growth Maturity Grader .

Scale 62

Scale Benchmarks User Experience B2B 62

User Pilot

MAY 4, 2023

Interested in an in-depth comparison between UserGuiding, Usetiful, and Userpilot for your SaaS? However, it’s a fairly new player in the market so you can expect bugs and performance issues. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills.

Software Review 52

Software Review Technical Review SaaS Onboarding 52

SaaStr

FEBRUARY 21, 2020

Since then David has founded a total of four separate companies and performed one turn-around. David is also the author of foreentrepreneurs.com the must read blog in the world of SaaS metrics. In Today’s Episode We Discuss: * How David made his way into the world of SaaS at the age of 22. Three of these companies went public.

Scale 199

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 199

User Pilot

MAY 4, 2023

Its Chrome extension builder is user-friendly, even for non-technical employees on your team. However, as a relatively new tool, some bugs and performance issues may occur. How does Pendo perform when it comes to these top-three use cases? There is a better tool for your SaaS than Pendo! But it all comes at a price.

Software Review 52

Software Review Technical Review SaaS Onboarding 52

BetterCloud

MARCH 12, 2018

SaaS is exploding; this much we know. It’s no surprise that enterprises use multiple SaaS vendors like G Suite, Office 365, Dropbox, Box, Salesforce, Slack, and others. But current cloud management platforms and SaaS administration tools weren’t designed to handle SaaS proliferation within enterprises.

Outsourcing Services 40

Outsourcing Services Management SaaS Cloud 40