SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. I think everyone needs some stability, whether it’s good, bad, or ugly or in the middle to survive. I’m here.”

Investment 216

Investment Technical Review Part-Time VPE Development Team Review 216

Sales Hacker

SEPTEMBER 15, 2022

Why your sales team is losing deals in 2022. 43% cited poor timing or insufficient data on when to reach out. 33% had poor sales demos. Recent Gartner research suggests that 75% of B2B sales organizations will adopt AI tools by 2025 to better analyze data and further develop best practices. . The bottom line.

Scale 126

Scale Technical Review Development Team Review Underperforming Technical Team 126

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. When tackling a technical design for a system, make sure you always understand the data models first.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. We caught up for a chat that ranged from how to stand out in a crowded marketplace to why it’s a bad idea to judge your product’s success simply based on how much time people are spending in it.

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

Sales Hacker

JULY 31, 2020

Much of this is due to the nature of our profession, but it’s made worse because most sellers today operate in toxic work environments. So, yes, it’s time to start a conversation about mental health on your sales team. But there is no such thing as only freezing out bad emotions. You guessed it — technical skills.

Technical Review 130

Technical Review Development Team Review Underperforming Technical Team Social Media 130

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. High churn is understandable for newer startups, but it does indicate that a tool may be a poor market fit, have limited demand, or struggle to compete against similar products.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 171

Sales Hiring Technical Review Development Team Review Scale 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 163

Sales Hiring Technical Review Development Team Review Scale 163

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. Reputational risks Risks associated with things like data breaches, poor customer service, company controversies, etc.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

OpenView Labs

SEPTEMBER 22, 2021

But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. To make matters worse, the customers revealed that instead of paying for a seat for each team member, they bought one login and shared it amongst 10 people.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73

Sales Hacker

NOVEMBER 14, 2019

At the forefront of this change is what we at Engagio call, Account-Based Everything (ABE), some people know it as Account-Based Sales Development (ABSD), and others call it Account-Based Marketing (ABM). We’re going to look at what data you need to develop an account targeting strategy and where to get that data.

Underperforming Technical Team 79

Underperforming Technical Team Technical Review Data Development Team Review 79

SaaStr

DECEMBER 5, 2019

We’d been doing some investment, the product and technology leaders, but we talked about creating a proper investment fund to spur innovation around Workday ecosystem to get earlier stage companies, part of the Workday story for our customers. That’s how much I knew about it. Not just beneficial for the big company.

Development Team Review 147

Development Team Review Scale Technical Review Software Review 147

Baremetrics

OCTOBER 31, 2021

It distracts the team from writing new features + fixing bugs. You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. Wait… that’s bad news. Decide how much DevOps you want in your Development. down the road.

AWS 115

AWS DevOps as a Service Underperforming Technical Team Development Team Review 115

Baremetrics

MAY 7, 2019

Choosing the right combination of funding for your business is just as fundamental as choosing the right co-founders (or not), the right market, the right product, and the right team. While bootstrapping has a couple different interpretations, it’s evolved more into an ethos rather than a technical definition. Bridge round.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? They will fall asleep thinking about your company and wake up thinking about your company, and hopefully not in a bad way, in a good way. That’s true. Deals are getting done faster than ever.

Sales Recruiting 225

Sales Recruiting Development Team Review Technical Review Sales Hiring 225

OPEXEngine

MARCH 9, 2022

How can Finance and Engineering management work together to diagnose weak areas, and shift R&D resources to produce better outcomes for the company? We are working with our Bain colleagues, as well as the SaaS benchmarking community to develop a better understanding of R&D ROI and the levers that impact it.

Software Review 59

Software Review Development Team Review Technical Review Outsourced Development 59

ChurnZero

MAY 4, 2023

As the customer enablement team lead, I oversaw this initiative alongside our community manager, Branden Maue. It hasn’t always been easy, but we’ve diligently documented some of the lessons learned so that we can share these with other SaaS companies aiming to build a customer community.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

Scytale

OCTOBER 17, 2023

When your startup is compliant with relevant regulations and industry standards, it simplifies the due diligence process for potential clients and partners. Specify procedures to implement each policy, and hold your team accountable. They can help set up and review your security compliance program and get you audit-ready.

compliance 59

compliance Systems Review Development Team Review Startup 59

Chart Mogul

APRIL 12, 2019

One of the most exciting and important moments for a product and engineering team is when you grow beyond 2-3 contributors to as many as 10-15. In my experience everyone is full of energy, is positive and is engaged — but with more hands on and ideas on the development lifecycle, there is more room for risks and roadblocks.

Software Review 65

Software Review Development Team Review Underperforming Technical Team Technical Review 65

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. You need to be on the defensive to make sure you don’t end up in a bad spot. Co-Founder of Musicians in Tech.

Sales Hiring 74

Sales Hiring Development Team Review Technical Review Sales 74

Scytale

AUGUST 29, 2023

This thorough examination is not limited to the organization itself; it also pertains to its workforce, technologies employed, and third-party affiliations, culminating in a comprehensive understanding of the organization’s overall security posture. Moreover, the questionnaire serves as a valuable tool for due diligence.

Outsourcing Services 52

Outsourcing Services Development Team Review Technical Review compliance 52

Sales Hacker

AUGUST 23, 2018

There’s a general tendency among most frontline sales teams to sell to enterprises and become the next Salesforce. But only if you have the capacity or if your product is specially developed to solve their problems. A few months back, our marketing team was considering buying a tool for organizing our blog editorial calendar.

B2B 72

B2B Development Team Review Underperforming Technical Team Sales 72

Baremetrics

APRIL 16, 2021

This capital should be used for product development and the people required to help you build it. For top-tier programs ( YC , Techstars , 500 Startups ), you need to be a top 10% company, fitting a near-term venture capital profile across your team, your product/market and your traction. Debt capital gets a bad name.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Scale 118

Scale Banking Technical Review Software Review 118

Backlinkfy

JULY 10, 2019

Lead generation technically falls within the second phase of the inbound marketing process. There are lots of valuable resources online like blog posts from HubSpot and training courses from Journal Review to give you in-depth knowledge on this aspect of digital marketing. Take into consideration the guarantee as well.

Technical Review 40

Technical Review Development Team Review Software Review Marketing 40

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.).

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

SmartKarrot

SEPTEMBER 15, 2021

The panel chose to zero in on four disasters: Disasters in Planning Disasters in People Disasters in Process Disasters in Technology. A poor decision in the planning stage can truly portray a disastrous effect later on. Having a seamless alignment within the teams is the key here,” says Dasgupta. Let’s get started.

Customer Success 21

Customer Success Technical Review Development Team Review Systems Review 21

SaaStr

APRIL 14, 2023

Mistake #1: Viewing Investors Only As Capital As founders build a team, they focus on obtaining complementary skill sets. Of course, building great teams and finding product market fit is critical, but don’t forget about product investor fit. Due diligence is essential; you should feel empowered to ask those questions from day one.

Development Team Review 264

Development Team Review Technical Review Underperforming Technical Team SMB 264

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Anita Nielsen.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

ChatGPT 279

ChatGPT Artificial Intelligence Technical Review Machine Learning 279

SaaStr

MAY 27, 2024

Harry and Jason did a deep dive on this and so much more here: Intro (00:00:00) Seed investing is broken due to limited founders capable of triple-digit growth. This is due to several factors, including low-interest rates, the rise of venture capital , and the increasing popularity of angel investing. Is it sustainable?

CTO Hire 297

CTO Hire Development Team Review Software Review Technical Review 297

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How would she provide the right technical direction for the company?

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

SaaStr

MAY 27, 2020

They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. I think the VC backed tech market will likely see its worst moments next year. They’ve realized, Hey, we can work effectively as a distributed team.

Technical Review 275

Technical Review Payment Services Payment Methods Development Team Review 275

SaaSOptics

JULY 7, 2021

Most in the software world have heard of ‘technical debt’ (thorough exploration here by Martin Fowler) but a short definition from Wikipedia is: the implied cost of additional rework caused by choosing an easy solution now instead of using a better approach that would take longer. . But our developer has a deadline tomorrow.

Technical Review 69

Technical Review Software Review Development Team Review Underperforming Technical Team 69

SaaStr

JULY 8, 2020

350: Neha Sampat is the Founder and CEO @ Contentstack, a modern content management system bringing business and tech teams together to deliver personalised, omnichannel experiences. What are the counter-intuitive strategies Neha has found work when it comes to motivating remote teams? * You should be.

Scale 294

Scale Technical Review Sales Hiring Technical Advisors 294

SaaStr

AUGUST 12, 2022

We are post-term sheet moving along diligence. But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. They know everyone, and if they don’t, someone on their vast team does. Nathan, do you have a question? Jason Lemkin: Got it.

Scale 245

Scale SaaS Payments Scaling SaaS 245

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. We’re excited to have on the show today, a luminary and one of the most dynamic tech startup CEOs out there, and the CEO and co-founder of a company called QuotaPath. And every week we’re onboarding three to four to five teams.

VP of Engineering 103

VP of Engineering Scale Development Team Review Technical Review 103