SaaStr

JULY 1, 2025

“I just get so much more done today with the AI on the team instead of the humans on the team.” — leading CMO to me, last week. Everyone thought SaaS was moving at light speed. It was the same old SaaS products riding a massive demand wave. Same APIs, same databases, same development cycles. Fast as Frack.

AI 185

AI Software Review Technical Review Sales Hiring 185

Sales Hacker

FEBRUARY 25, 2025

As a key GTMfund partner, they equip sales and marketing teams with top performers. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. The next thing I kind of look at is, uh, the management team.

Sales Hiring 84

Sales Hiring Marketing Technical Review Sales Recruiting 84

Sales Hacker

APRIL 15, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Udi Ledergor served as CMO during Gongs rise from new SaaS startup to industry dominance. How to foster a culture of healthy risk-taking with your team. Marketers need to consider the long game and remember the 95/5 rule.

B2B 63

B2B Marketing Development Team Review Sales Hiring 63

Sales Hacker

JULY 8, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Doug Camplejohn is a serial entrepreneur and seasoned executive with extensive experience in B2B SaaS and go-to-market strategies. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth.

Sales Recruiting 82

Sales Recruiting Sales Hiring AI Search Scale 82

Sales Hacker

MAY 7, 2025

With over 30 years of experience scaling revenue teams across FinTech, SaaS, cloud computing, and communications, Marcy has held executive roles at Boomi and PayPalwhere she led an 800+ person global team. Why customer experience is a competitive differentiator in vertical SaaS. And we build what we call stream teams.

Engineering 86

Engineering Scale Merchant Services Sales Hiring 86

Sales Hacker

MAY 7, 2025

With over 30 years of experience scaling revenue teams across FinTech, SaaS, cloud computing, and communications, Marcy has held executive roles at Boomi and PayPalwhere she led an 800+ person global team. Why customer experience is a competitive differentiator in vertical SaaS. And we build what we call stream teams.

Engineering 74

Engineering Scale Merchant Services Sales Hiring 74

The Angel VC

MAY 8, 2015

Since last week's post about 6-7 things to pre-empt 90% of Due Diligence was liked/shared/retweeted quite a bit, I'd like to follow up with some additional details on what exactly SaaS Series A/B investors will look for when you supply them with the data and material that I've mentioned. How has your ARPA developed?

Development Team Review 252

Development Team Review Software Review Scale Acquisition 252

TechEmpower SaaS

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. These are classic inflection points for a development team.

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

SaaStr

MAY 16, 2023

So a recent SaaS survey confirmed what I’ve experienced over the year: outsourced SDRs are tough to make work. It would be so great if we could all outsource sales, sales development, sales operations, and more. I’ve invested in 2 startups that micromanaged outsourced SDR teams to some success.

Outsourcing Services 309

Outsourcing Services Outsourced Development Development Team Review Sales Hiring 309

SaaStr

DECEMBER 7, 2023

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Foremost, we invested in the company as they put together a world-class team with experience and knowledge in the space. What’s the #1 bit of advice you’d give to SaaS founders today?

Development Team Review 296

Development Team Review Technical Review Management Software Review 296

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

SaaStr

NOVEMBER 1, 2019

David’s successful exits as an investor at Matrix include HubSpot, JBoss, AppIQ, Tabblo, Netezza, Diligent Technologies, CloudSwitch, TribeHR, GrabCAD, OpenSpan, and Enservio. How did David make his way into the world of SaaS? 2: Tien Tzuo, Founder & CEO @ Zuora Shares the $100m Question All SaaS Founders Must Ask.

Technical Review 205

Technical Review Development Team Review Software Review Scale 205

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph Janz: So what does it take to raise capital in SaaS?

Development Team Review 185

Development Team Review Software Review Management Sales Hiring 185

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc. We are a product company.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

ChurnZero

OCTOBER 26, 2021

2021 SaaS Awards Announced – APPEALIE Honors The Very Best In Software. APPEALIE has announced the winners of the 2021 SaaS Awards and ChurnZero is honored to be recognized for the fifth year in a row. 41 SaaS apps were recognized for their demonstrated excellence and customer outcomes. LiquidPlanner. Stack Overflow.

Development Team Review 98

Development Team Review Software Review Systems Review DevOps as a Service 98

Neil Patel

NOVEMBER 9, 2020

From Facebook to Microsoft, there is a massive trend to seek out tiny teams of five or less, buy them, and use the technology and talent to gain a competitive edge. Over the last couple of years, there have been clear trends in why big companies are choosing to invest in these small teams and use them as part of their growth strategy.

Technical Review 145

Technical Review Payment Methods Acquisition Development Team Review 145

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! Develop a Full Marketing Strategy 2.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Stax

DECEMBER 4, 2023

Best practices for ensuring AML compliance as a PayFac include continuously updating your AML policies, utilizing advanced technologies for monitoring, periodic internal reviews and audits, and engaging with AML experts and consultants. Reviewing and continuously updating your AML policies is therefore necessary.

Merchant Services 88

Merchant Services Payment Services Payfac Technical Review 88

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. These five root causes are ultimately failures of the sales process and sit within the control of the sales team. In your deal reviews, ask the following questions: 1.

Technical Review 111

Technical Review Development Team Review Underperforming Technical Team Systems Review 111

Intercom, Inc.

OCTOBER 27, 2022

Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. In today’s episode, we welcomed Alex into our offices to chat about his love for SaaS, the challenges of starting a business, and the future of data collection.

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

Buffer Resources

MARCH 29, 2024

Books have a way of changing our perspective and bringing new lenses to life and different mindsets to mind — which is why we recently kicked off a quarterly book club within our Customer Advocacy Team at Buffer.   Here’s how we set up our book club, along with some key takeaways our team had reading this book.

Development Team Review 116

Development Team Review Customer Support Communication Development 116

Baremetrics

MARCH 30, 2021

Did you know SaaS and subscriptions businesses lose around 9% of their Monthly Recurring Revenue (MRR) due to failed payments? This dramatically increases recovery rates while saving your team coding time. Your sales team wants to focus on building more features to help them sell. Table of Contents. 1 What is Recover?

Software Review 98

Software Review Development Team Review Payment Solutions Payments 98

Kellblog

SEPTEMBER 16, 2021

I’m thrilled to announce that I’ll be joining Balderton Capital on a part-time basis to work with the firm and its portfolio companies on topics related to enterprise software, strategy, go-to-market, marketing, and SaaS metrics. You know, my usual stuff. As Steve Jobs said: “ learn continuously, there’s always one more thing to learn.”

Venture Capital 126

Venture Capital Development Team Review Software Review Blockchain 126

Sales Hacker

SEPTEMBER 13, 2024

If your sales team has 20 plus reps, we’re confident Apollo could be a game changer for you. star rating on G2 backed by over 7,300 verified reviews. years from $10m to over $900m+ in revenue, the team from 30 to 1,500 people, and took it public on the NYSE. Topping the list of most-loved sales platforms, Apollo has a 4.8

Sales Hiring 119

Sales Hiring Scale Development Team Review AI Search 119

Payrix

APRIL 3, 2024

Before we dive into the risks associated with payments, let’s review why embedding payments is good for SaaS businesses and the three payment processing solutions available to software companies today. What are the benefits of adding payments to vertical software? What is a PayFac® developer?

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. Aileen Lee: And so, they’re just way easier due diligence, I think. I’m here.” Jason Lemkin: Thank you for coming.

Investment 210

Investment Technical Review Part-Time VPE Development Team Review 210

ChurnZero

MAY 4, 2023

Companies operating in the SaaS space also stand to gain by borrowing a page from this playbook and striving to build a community online. Research suggests SaaS companies that foster online customer communities strengthen key metrics that are important to Customer Success. We landed on a theme that made sense: a neighborhood.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies. Why forecasting? I’ll suggest two perspectives here.

Development Team Review 59

Development Team Review Systems Review Forecasting Software Review 59

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. Here’s an example of OTE levels for a SaaS business hiring salespeople in the Bay Area: Table 2. Example Compensation Plans.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

Andreessen Horowitz

APRIL 19, 2024

Jennifer Li is being promoted to GP where she will continue to invest broadly within the enterprise space, focusing on infrastructure and horizontal SaaS. Jennifer joined us 6 years ago as an investment partner, transitioning from a long-time operating role running product teams, and building developer tools, and ML applications.

Development Team Review 105

Development Team Review Technical Review Investment Enterprise 105

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. You can have the great product and a great team, but the market of small or very niche. And then what’s your unique advantage as a company, as the team? Jyoti Bansal: Yeah.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

SaaStr

DECEMBER 5, 2019

So as much you spend time in the diligence process with the big company or the VC trying to figure out how they’re going to help you and how you’re going to pitch to you. When you’re in the getting to know each other and in the diligence process, everybody’s like, “Hey, how accommodating can we be?

Development Team Review 147

Development Team Review Scale Technical Review Software Review 147

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 171

Sales Hiring Technical Review Development Team Review Scale 171

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. These would typically involve the following: Establish a dedicated risk-management team: Risk management is a full-time job.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Baremetrics

SEPTEMBER 30, 2021

Depending on the amount invested, it is possible that all members of the team are working full time jobs to support themselves and then doing that again to push their startup onto the market. The advanced analytics and reporting tools Baremetrics offer provide affordable, fast, and flexible means to maximize your SaaS revenue.

Payments 110

Payments Revenue Startup Development Team Review 110

Tom Tunguz

AUGUST 11, 2014

When I started in the venture business and met software companies, I never heard the words customer success during pitches or throughout diligence or in board meetings. A few years later, customer success has become equal in importance to sales and marketing and engineering and product within SaaS companies. So, why now?

Customer Success 100

Customer Success SaaS Payments Payment Services Development Team Review 100