FastSpring

SEPTEMBER 16, 2021

For example, at FastSpring, we have a lot of data about online shopping carts. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. And one of the cornerstones of any solution’s security measures should be PCI DSS compliance.

Payment Services 141

Payment Services SaaS Payments Merchant Services Payment Solutions 141

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Both require a proactive, data-driven approach, personalized experiences, and an unwavering commitment to customer satisfaction.

Retention 52

Retention Engagement Strategy AI Search 52

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media Customer Support 97

Blulogix

FEBRUARY 9, 2024

This shift necessitates businesses to reimagine their monetization strategies , moving beyond traditional one-time sales to models that emphasize recurring revenue and subscription-based services. Agile monetization platforms integrate effortlessly with existing business systems, ensuring cohesive data flow across departments.

Marketplace as a Service 52

Marketplace as a Service Scale B2B Subscription 52

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Now, unfortunately there are a lot of constraints in Africa, major constraints when you’re talking about setting up and scaling a startup. Want to see more content like this? Join us at SaaStr Annual 2020.

Scale 158

Scale Sales Recruiting Scaling SaaS Payments 158

FastSpring

NOVEMBER 18, 2020

For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. Is it safe? Let’s go ??.

Payment Methods 142

Payment Methods Payment Solutions Merchant Services SaaS Payments 142

Blulogix

FEBRUARY 16, 2024

Benefits of Automating CLM Enhanced Personalization: Automation tools can analyze customer data to deliver personalized messages, offers, and support at scale. Select the Right Automation Tools: Choose automation platforms that integrate seamlessly with your existing CRM, billing, and service delivery systems.

Payments 52

Payments Payment Services Revenue Management 52

CustomerSuccessBox

JUNE 20, 2022

A customer succes software is specialized software that takes the customer data from your existing tech stack to provide you with a 360-degree view of your customers and their account health. For without it would be impossible to deliver value to your customers at scale and meet your business goals. Turn down the churn rate.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

Blulogix

DECEMBER 21, 2023

Subscription Billing 1. Company B: A cloud storage provider used UBP to attract budget-conscious startups and scale with them. As UBP takes hold, expect to see more companies across industries reaping the rewards of customer-centric pricing and data-driven growth.

AI Search 59

AI Search AI B2B Marketplace as a Service 59

Navint

JANUARY 29, 2019

Highlight Video: Explaining the Subscription Economy: Why Your Company’s Future May Depend On It. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. As the leading consulting firm that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event.

Subscription 53

Subscription Payment Features Marketplace as a Service Scale 53

CloudGeometry

JANUARY 15, 2022

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. This encryptable data structure reliably flows SaaS identity and activity scope into each application service and data structure.

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

Point Nine Land

MARCH 18, 2019

This came to define a new go-to-market strategy for many marketplaces or, as they came to be known, SaaS-enabled marketplaces. In some cases, the SaaS was even given away free in the hope of driving adoption before monetizing on the marketplace. In other words, we may see users coming for the network and staying for the tool.

Marketplace as a Service 50

Marketplace as a Service Payment Features Scale Pricing 50

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Growth Stage – Scaling the Business, and . Obviously, subscription revenue growth rates are valued differently at different sizes.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. These companies might have introduced a new usage limit for their free plan or for an entry-level paid subscription, for example, rather than testing a more disruptive pay-as-you-go offering.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. The same is true of data - data informs decision-making, but doesn’t replace it. Again, it was an easy to use model which scaled effective decision-making. Customer data. Economies of scale.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

FEBRUARY 28, 2023

It’s a crowded marketplace with lots of options, but there’s one that stands out from the crowd. Finally, it offers powerful segmentation capabilities to ensure you’re targeting the right customers with the right questions (and the analytics to dive into the data). Interested in what Userpilot has to offer?

Marketplace as a Service 98

Marketplace as a Service Churn Onboarding Engagement 98

Tom Tunguz

AUGUST 2, 2016

Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow. With customers coming to their (virtual) doorstep, these cloud companies are free to scale at their own pace, expanding sales and their reach in the marketplace.

Outsourcing Services 111

Outsourcing Services SMB Acquisition Scale 111

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

OPEXEngine

OCTOBER 5, 2021

The shift to cloud-based subscription models is creating even more value in a thriving sector. But while software’s success in the marketplace has lifted the valuations of software companies, our analysis suggests that some firms may still be undervalued. Sticky after all. the ability to offload more IT tasks to a remote vendor.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Neil Patel

APRIL 22, 2021

Advancements in the advertising industry have led to data-driven methods to promote and market your business. In the programmatic buying process, cookies or anonymous data are sent to a demand-side platform where the ad-buying occurs. This data could help you identify people who resemble your ideal target audience.

Scale 117

Scale Artificial Intelligence AI Search Advertising 117

OpenView Labs

OCTOBER 11, 2019

After a few years, however, we realized that a subscription model would deliver more value for us and for our users. It would help us establish a more predictable and consistent income based on recurring revenue instead of one-time purchases. Starting the Process – Data and Common Sense. No sliding scale. – once.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Intercom, Inc.

FEBRUARY 6, 2020

Seeing a real demand for business courses in their consumer marketplace, the team identified an opening in the market to disrupt corporate training and hypothesized that employers would be more than willing to pay. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

User Pilot

JUNE 29, 2023

TL;DR Userpilot, Mailchimp, Databox, and Lucky Orange are the best HubSpot integrations available for data sync. Userpilot will be an excellent addition to your HubSpot data tool stack. This means you can send and receive data to/from HubSpot. Salesforce, Zendesk, and ChatSpot are the best for customer relationship management.

Scale 52

Scale Business SaaS Pricing 52

Totango

AUGUST 23, 2017

Thomas used that data vault to inform the frameworks he shared in his presentation about Building Customer Centric Organizations, and we’ve summarized those frameworks below. Now in the subscription economy, organizations write a small check (or none at all in a freemium model) for only what they are using.

Customer Success 64

Customer Success Marketplace as a Service Scale Benchmarks 64

Sales Hacker

FEBRUARY 12, 2021

An enterprise-level company deals with more complexity in its internal processes, has to manage more people and roles, and needs more data to make informed decisions. Forecasting: This feature lets you see if your sales team is on target and you can use this data to inform future campaigns. CPQ and data enrichment solution discovery.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

ProfitWell

NOVEMBER 7, 2019

On today’s episode, a summation of the Lola summit, HubSpot makes an acquisition that will simplify data synchronization, and Grapevine Logic knows: it takes a village. Your top subscription news. PieSync is an integration platform as a service (iPaaS) specializing in customer data. HubSpot x PieSync. Holy Grail Steak Co.

Sales Recruiting 40

Sales Recruiting Scale Sales Hiring Marketplace as a Service 40

FastSpring

MARCH 27, 2023

And I just started a consulting business, it was a service business. And that kind of gave us a little bit of a head start to then bring together a couple of angels and like early stage investors to hire our first couple engineers and really pivot from being a service company to starting the path to becoming a software company.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! So how can you leverage that product’s success to obtain the valuation and funding you need to scale? Everyone’s always like, “how did you guys scale so quickly,” and like, everyone loves this product. 35% versus 25% in SaaS.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Why does Rachel believe that data tells you the what and customer conversations tell you the why? What is the optimal way for customer success and marketing to work together? *

SMB 179

SMB Scale Startup Marketplace as a Service 179

Neil Patel

MARCH 2, 2021

The more (positive) reviews and testimonials you have, the more likely prospective customers are to put their faith and money in your services. Instead, pursue the ones best aligned with the services you offer and your target audience. B2C” businesses sell goods and services directly to consumers. Let’s start with B2C.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Casey Accidental

OCTOBER 27, 2020

In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. Different products require different visions.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Unbounce

SEPTEMBER 16, 2021

Across social platforms like Facebook, Instagram, Twitter, LinkedIn, and Youtube, standard placements for display ads are: Stories Timelines Video feeds Right column (Facebook) Marketplace (Instagram) Explore section Messenger inbox and sponsored messages. Demographic data alone won’t cut it. Comparing competitive data.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Totango

JANUARY 17, 2019

You can consider your customer to be in the onboarding phase right up until they start to gain value from your products and services. After all, you want them extract value out of the products and services you sold them. #2. A rapid onboarding process is your first chance to impress. Prepare for Escalation.

SaaS 74

SaaS Marketplace as a Service Underperforming Technical Team Scale 74

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. Embracing professional services as a distribution channel. So our platform is also built for them to use. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

FastSpring

DECEMBER 18, 2018

The European Union’s General Data Protection Regulation proved to be a major challenge for businesses all over the world. This year we made it even easier for businesses to scale their online store on WordPress with our very own plugin. We also expanded our European presence with a new Amsterdam office. Achieved GDPR Compliance.

Marketplace as a Service 68

Marketplace as a Service Sales Hiring Scale Leadership 68