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The $939B Question: Is AI Eating SaaS or Feeding It?

SaaStr

The Infrastructure Bypass Midmarket software companies are caught in a “pressure cooker” with fast-moving AI startups developing applications far more rapidly than traditional software companies on one side, and tech giants investing billions in proprietary AI tools on the other.

AI Search 289
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Salesforce vs HubSpot: CRM Titans Compared for 2025

How To Buy Saas

A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale 52
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21 Product Feedback Software for Collecting Actionable Insights

User Pilot

Sentiment analysis tools : Software that analyzes customer feedback, reviews, and social media mentions to determine public sentiment (positive, negative, or neutral). Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development.

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UX Analytics: It’s Not Just About Data Collection and Methods

User Pilot

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. To assign meaning to whether the numbers are good or bad, context is crucial.

Data 105
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How to Conduct a Root Cause Analysis in SaaS: Step-by-Step Process

User Pilot

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. How to carry out root cause analysis in 7 steps Look, RCA isnt some globally normalized process that must be followed to the teeth. The latter is where you need to start collecting behavioral data you can manipulate (e.g. Path analysis.

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How LLMs Are Trained: From Raw Data to SaaS Disruption

How To Buy Saas

Whether youre a developer tuning a model or a business leader integrating AI into your product, knowing how LLMs are trained helps you make better decisions in leveraging this technology. LLM developers pull in text from every corner of the digital world.

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Top PLG Product Manager Roles (+ Candidate Spotlight)

User Pilot

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?