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A Guide to Data-Driven Analytics in SaaS

User Pilot

What is data-driven analytics in SaaS? How to conduct user data analysis? TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions. Why is it important? Let’s get to it!

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What is a Retention Specialist and What Does One Do?

User Pilot

Monthly recurring revenue : Calculates the revenue you expect to generate every month from active subscriptions. Besides formal education, there are also online courses, webinars, and books to help you learn about the field. Tracking MRR growth provides insight into your product’s health.

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How to Increase Customer Lifetime Value with Personalized Retention Marketing?

User Pilot

Assuming both new and existing customers spend the same on your subscription service, you get a higher return on investment with retention than acquisition. To truly personalize your customers’ experience and drive your customer retention rate, you must pay attention to the data. Userpilot webinar slideout.

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How to Become a Retention Specialist [+Tools and Resources]

User Pilot

Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. Subscription Management & Upselling : Assist users with subscription management (e.g.,

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Best Resources for Retention Specialists

User Pilot

A retention specialist is responsible for proactively engaging with users, guiding them through product adoption, gathering feedback, and managing subscriptions. Their role also involves analyzing data and collaborating with product teams to enhance the overall customer experience.

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18 Best AI Productivity Tools to Work Smarter in 2023

User Pilot

AI tools can help you with content creation, image generation, localization, SaaS marketing, email automation, and data analysis. Surfer comes in three primary paid subscriptions: Essential, Advanced, and Max. After that, you’ll need to get a paid subscription which starts at $10/month for 100 credits.

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Retention Specialist Salary [+ Resources to Advance]

User Pilot

This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go. Subscription Management & Upselling : Assist users with subscription management (e.g.,