Outseta

APRIL 11, 2019

Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.

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SaaStr

NOVEMBER 11, 2022

Black Swan events. And the best one of all, if you didn’t see it, we did it at one of our digital events this year was Spencer Skates, CEO of Amplitude, one of my favorite SaaS CEOs. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote.

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Outsourcing Services Banking CTO Hire New CTO 192

SaaStr

NOVEMBER 11, 2019

Though our second day of the event is focused on mythical creatures of all kinds, you’ll find that there are unicorns hiding in our agenda every day this year. Well, we did the heavy lifting and highlighted a few here for you… “When to Hire and When to Automate” with Zapier CEO Wade Foster. The Unicorns ??.

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Payment Services CTO Hire Payments New CTO 100

Baremetrics

DECEMBER 7, 2023

What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. For example, if you know your advertising spend is $20,000 a month and it results in 200 new customers, your CAC is $100. Let’s start with Payroll – Support.

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Merchant Services Startup DevOps as a Service SaaS 90

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Hire Game Changers to Propel Growth. Here are 10 lessons we extracted from them. Full post. .

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Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

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VP of Engineering Scale Technical Review Outsourcing Services 118

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. Of course, our team is involved to an extent, and we have an external part-time moderator for support.

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Marketing Social Media SaaS New CTO 98

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 136

Scale Sales Hiring Sales Recruiting Technical Advisors 136

SaaStr

JANUARY 17, 2020

Listen to the start of the episode for a promo code to our upcoming events! What other elements of the contract should startups really spend a lot of time focusing on? What can they do to enforce a sense of urgency when signing new clients? Loving our podcast content? Where do founders make mistakes in negotiation?

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SaaStr

JANUARY 10, 2020

Listen to the start of the episode for a promo code to our upcoming events! How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Loving our podcast content? Yep, we did that.

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Sales Hiring Scale Outsourcing Services CTO Hire 132

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. in debt to buy out their investors. The company even took $2.5M of the $3.5M

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CTO Hire CTO Coach SaaS New CTO 65

Mucker Capital

OCTOBER 22, 2018

After all, thanks to the rise of Airbnb and similar platforms, the hospitality industry was looking for new revenue streams to boost bottom lines. I did some traveling and ended up going to New York City. I’m also technical, so I started my first business doing video production in the events space. She was right.

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Interviewing CTO Hire New CTO CTO 40

Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Liam: The whole area is a new space. Adam: The space itself is new, but it’s one that’s been hypothesized for some time. New year, new job.

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SaaStr

MARCH 26, 2024

Before diving into your questions, you’ll want to head over to the link below and sign up for an exciting event coming up this week. Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. Give everyone x amount of money to go find the best one.

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Crafty CTO

JULY 21, 2023

Meta AI Releases Llama 2 Meta’s Llama 2 release is a seminal event, given that (a) Meta’s initial LLaMA 1 release spawned AI March Madness , (b) Llama 2 is substantially more capable than the first LLaMA, and (c) This time Meta is allowing as opposed to blocking commercial use. I’ll concentrate in two areas.

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Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

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Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

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Sales Hiring Sales Recruiting CTO Hire Scale 157

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today? Who are the new developers?

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Cloud Scale Trends Machine Learning 168

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

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Part-Time VPE Technical Cofounder CTO Hire New CTO 226

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 147

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I think I did this time and time again. I spend a lot of time going to events. The catch was he had just moved his family four kids to New York city.

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CTO Hire Travel Underperforming Technical Team CTO Coach 157

Sales Hacker

JUNE 12, 2020

How to overcome no credible timing event. How to overcome no credible timing event (18:32). ? Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? How to overcome no brand in market.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 124

Scale Scaling CTO Hire Part-Time VPE 124

Intercom, Inc.

APRIL 27, 2018

It can also be a great learning and growth opportunity – after all, outages and errors can be complex events to understand and remediate. But at the same time, being on call out of office hours is inherently disruptive to your life. We decided create a new virtual team who would take all out of hours on call work from every team.

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Engineering Software Review Technical Review Systems Review 209

Crafty CTO

JUNE 9, 2024

As I was mulling this, I came across a pair of new Vision examples in the OpenAI Cookbook. That led me down one final rabbit hole, but a very useful one, as I soon realized that Framework was a perfect fit for one of my fractional CTO client’s “data science reporting and dashboard” needs.

Data 52

Data CTO Hire Cloud New CTO 52

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. Calendars are broken.

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Artificial Intelligence Scale CTO Hire AI 169

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. How do you know when is the right time to refresh?

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SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan: Because, at that time, we really needed a product. Welcome Eric.

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SaaStr

FEBRUARY 28, 2020

Listen to the start of the episode for a promo code to our upcoming events! How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today? What works?

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Sales Hiring Scale CTO Hire CTO Coach 218

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 202

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And at that same time I met two Stanford computer science students. .” And I thank a lot of that to actually Met Gourniak, who I hired at that time. The first event was four years ago.

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Sales Recruiting VP of Engineering Scale SaaS Payments 170

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. Contract length. The length of a contract defines how often subscription payments recur. B2C contract length. B2B contract length.

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SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? Is there hiring decisions? If you’re hiring right now, I think it’s extra important to have the hiring criteria all the way down to specific things you’re looking for, for a candidate or red flags documented, so that everyone is super tightly aligned.

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CTO Coach Sales Hiring CTO Hire Software Review 173

SaaStr

MAY 2, 2019

That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Vlad: So what’s the new reality? And it was like, okay, rather than stretch a few dollars, how do you compress your time? So we needed to kind of get the new mindset going. So do spend the money.

Scale 145

Scale Business Sales Hiring CTO Hire 145

Intercom, Inc.

AUGUST 13, 2019

I hope that by the end you have some new ways of thinking about what tools you use yourself, and some of the pitfalls that you might not be aware of. It highlighted all kinds of tools and techniques that would be useful in building a new type of self-sufficient lifestyle. Our philosophy and process on hiring. Our design process.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

DECEMBER 13, 2019

Listen to the start of the episode for a promo code to our upcoming events! And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Is that a new innovation in org structures and the remit of the role? My advice is hire earlier rather than later.

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SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

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