Crafty CTO

FEBRUARY 7, 2023

I’ve learned so much … most importantly, I think, that I love being a fractional CTO, a role that allows me to make use of everything I’ve learned and experienced over a long technology-focused career. What’s changing, rather, is the entity I’m delivering through – a new company called Crafty CTO.

CTO Hire 40

CTO Hire New CTO CTO Headcount 40

SaaStr

JULY 18, 2022

Co-founder and CEO of Plato, Quong Hoang, the #1 mentoring platform for engineering leaders , helped moderate a discussion between CTO of Change.org, Elaine Zhou, and Head of Engineering at Notion, Michael Manapat, on this subject. Focus on retaining your engineers from day one. More like this at 2022 SaaStr Annual, Sep 13-15 in SF Bay Area!!

CTO Coach 235

CTO Coach CTO Hire New CTO CTO 235

SaaStr

DECEMBER 16, 2023

You really need a great CTO, not just a good business team. A mediocre tech team, a part-time CTO, or even just a decent CTO just doesn’t get you there. Finally you have great customers and traction — but you can’t afford to hire all the people you need to meet their needs. True in B2C too of course.

Part-Time VPE 229

Part-Time VPE CTO Hire Sales Recruiting VPCs (Virtual Private Cloud) 229

SaaStr

JULY 23, 2021

Brian Peterson, CTO @ Dialpad. Dave Walters, CTO, Hired. Christa Diaz, Senior Director, Customer Success, Hired. Amy Pisano, CRO, Hired. Jenn Knight, Co-Founder, CTO, AgentSync. Grab 30% off the best passes here: The post 30+ Incredible New Speakers for 2021 SaaStr Annual appeared first on SaaStr.

VP of Engineering 273

VP of Engineering New CTO CTO Hire Sales Hiring 273

Crafty CTO

FEBRUARY 6, 2023

Fractional CTO services can be a valuable asset for businesses that want to take advantage of technology to grow and improve their operations, but don’t have the resources or expertise to do so in-house.

CTO Hire 40

CTO Hire New CTO CTO Technology 40

SaaStr

MAY 20, 2020

He joined StubHub as CTO, but didn’t get nearly as much equity as the other CTO — because he “wasn’t committed enough.” If your customers love your product now, hire reps. You can’t build a whole new product, but you can tweak what you have. ” A good reminder to us all.

CTO Hire 349

CTO Hire New CTO CTO Airlines 349

SaaStr

JANUARY 16, 2023

Hiring a reliable team is an all-encompassing issue where startups dive in head-first but fail to optimize it for success. . Hiring an expert produces 1000x better results than someone with interests elsewhere. . “A Hiring in a streamlined manner with a rigorous selection process initially builds momentum for long-term goals.

Scale 214

Scale CTO Hire Cloud Scaling 214

Valerian Tech

MAY 4, 2023

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. First, legacy businesses often face cultural barriers and resistance to change when it comes to implementing new technologies and practices.

CTO Hire 52

CTO Hire New CTO CTO Business 52

SaaStr

JUNE 18, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: About 70% of SaaS Public Companies Are New Versions of Existing Categories of Software (Updated) Growth Slowed Down About 33% On Average For Everyone in Q1 The Top 20 SaaStr Tips to Getting a SaaS Start-Up Going When Should You Add a Second Product?

CTO Hire 216

CTO Hire New CTO CTO Scaling 216

SaaStr

FEBRUARY 15, 2021

The first 2 scaled reps you hire that hit plan (some may churn before then) get special training. They get CTO training. And so we see reps 3-10, or reps-from-#3-until-The-VP-of-Sales-is-Hired … fail. These webinars will also be great training for the new folks. Simplify to a 1 page contract.

Scale 343

Scale CTO Hire Sales Hiring New CTO 343

SaaStr

FEBRUARY 8, 2021

” — Jason Riedel, founder/CTO of Aspireship. “When on New Year’s Eve, customers kept sending us signed contracts.” “When customers get back $100k’s in minutes and want to pay us more” — Kanat Bekt, founder/CTO, SupplyPike. 20% conversion. ” — Drew Naugher.

CTO Hire 294

CTO Hire New CTO CTO Healthcare 294

SaaStr

OCTOBER 29, 2021

Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. Use overages to renegotiate contracts, not charge per event. CEO Spencer Skates owns 8.5%, CTO Curtis Liu 8.0%.

Scale 277

Scale CTO Hire New CTO CTO 277

SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. And importantly, you need to spend more time with your existing customers (vs. Add a layer. At least on the big customers.

Part-Time VPE 273

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 273

SaaStr

MARCH 7, 2021

These are all full-time jobs by $1m ARR. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. You end up spending all your time backfilling roles you should have hired. And even worse, you often sort of give up trying to make the hire. And hire against it. More here.

Part-Time VPE 273

Part-Time VPE Sales Recruiting Sales Hiring Scale 273

SaaStr

NOVEMBER 29, 2020

They’ll revolt when you make a senior or mid-level hire that as a group, they simply cannot suffer one day longer. But I forced us to hire him, over my CTO’s strong objection and my VPE’s grudging acknowledgment we had no choice. It was a hire I wasn’t really in favor of, but it was an experiment.

Part-Time VPE 273

Part-Time VPE Sales Hiring CTO Hire Scale 273

Crafty CTO

FEBRUARY 7, 2023

Back in 2019, I launched ThinkFractional.blog and took advantage of the opportunity to learn a new platform – Ghost. I decided on the same approach this time around – take the opportunity to learn something new, state of the art, and very different. New needs This time around, my requirements were a little broader.

CTO Hire 40

CTO Hire New CTO CTO Software Engineering 40

SaaStr

JULY 14, 2022

We had Lew Cirne, Founder & CEO of New Relic, Dharmesh Shah, Co-Founder & CTO of HubSpot and for the first time at Annual, we added office hours with the top VCs in SaaS. total attendees, e.g., a CEO + a VP of Sales and a VP of Customer Success, or two Co-Founders, or CEO + CTO, etc. 2020 SaaStr Annual At Home.

Scale 287

Scale Sales Recruiting CTO Hire New CTO 287

Valerian Tech

FEBRUARY 10, 2023

However, they are still relatively new and their value can be extremely volatile, making them a high-risk investment for some people. A cryptocurrency project is a venture or initiative that involves the development, launch, and management of a new cryptocurrency or blockchain platform. What is a Cryptocurrency Project?

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

SaaStr

JUNE 16, 2019

We passed a new milestone on Quora — crossing 50,000,000 total views. What makes a bad CTO? Do all SaaS companies in the USA put late payment fees in their contract? As you can see, views dropped a bit and then rebounded strongly in the past few months. What was the biggest ousting of a CEO that ever occurred?

CTO Hire 146

CTO Hire New CTO CTO Payment Methods 146

Crafty CTO

FEBRUARY 7, 2023

So once I made the decision to move ahead on the launch of Crafty CTO , I wanted to get on with it. Then came the decision to launch Crafty CTO and suddenly I had a burning need for art, starting with a logo. Even for the impatient, though, there’s a minimum quality bar to hit if you want a credible business footprint.

CTO Hire 40

CTO Hire Artificial Intelligence AI ChatGPT 40

SaaStr

JANUARY 12, 2022

As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. “That it was much easier to do more in order to keep that customer than to get a new “top” customer.

CTO Hire 289

CTO Hire Sales Hiring New CTO CTO 289

Outseta

APRIL 11, 2019

Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

OpenView Labs

APRIL 12, 2019

Getting hiring right is absolutely critical. I’d like to talk about two different companies with two very different approaches to hiring post-seed raise. To get the team started we hired several junior developers. There is a binary feeling that comes from making those first few technical hires. We needed a CTO.

CTO Hire 64

CTO Hire Investment New CTO CTO 64

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 97

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 97

Buffer Resources

DECEMBER 1, 2023

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. ⏰ Time at Buffer: 11 years, 6 months Andy was one of Buffer’s earliest hires.

VP of Engineering 92

VP of Engineering Part-Time CTO New CTO CTO 92

Sales Hacker

FEBRUARY 17, 2021

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. After all, a CTO can’t handhold the entire deal cycle, but they can jump in and provide clarity and an expert voice at critical points. Who doesn’t love a good combo of ham, egg and cheese?

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

Underperforming Technical Team 189

Underperforming Technical Team Outsourced Development Development Part-Time VPE 189

OpenView Labs

MARCH 17, 2020

When you ask average questions, you get average hires. If a potential senior hire has gotten so far as to talk with the CEO , she’s probably someone the company wants. Mixmax isn’t the only company that tries to talk new employees out of staying. Zappos famously pays new employees to leave after the first month.

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

Valerian Tech

JUNE 13, 2023

Regulatory agencies frequently update guidelines and introduce new requirements to address emerging risks and changing industry dynamics. New technologies such as electronic health records, telemedicine, and wearable devices offer significant benefits but also introduce complex compliance requirements.

Healthcare 52

Healthcare compliance CTO Hire New CTO 52

SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Your core models for sales, for marketing spend, for hiring and engineering and product. And the best CTO I know in the world is the CEO. The 60 is probably where your core plan should be.

Outsourcing Services 198

Outsourcing Services Banking CTO Hire New CTO 198

Andreessen Horowitz

DECEMBER 4, 2023

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. In typical market conditions, new customers may be clamoring for new features. And finding inefficiencies in overhead (e.g.,

Underperforming Technical Team 125

Underperforming Technical Team Benchmarks CTO Hire New CTO 125

SaaStr

NOVEMBER 11, 2019

Well, we did the heavy lifting and highlighted a few here for you… “When to Hire and When to Automate” with Zapier CEO Wade Foster. Deep Dive Session: “The New Key Hire: Chief of Staff” with LaunchDarkly Chief of Staff Delores Brown. So, how do you choose amongst the stable of unicorns?

Payment Services 101

Payment Services CTO Hire Payments New CTO 101

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Instead, the CTO suggests that you avoid adding new pieces of infrastructure until absolutely necessary. What makes a great API?

CTO Hire 231

CTO Hire New CTO CTO Scaling 231

Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Apply to Join Reforge ]. Real problems require real depth.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Shipping quickly and securely. Continuous risk management. Evolving security landscape.

Data 118

Data compliance Technical Review CTO Hire 118

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . hiring in-house talent). Expanding into new sales channels is a common growth play. For example, you hire a developer to move you over to an ERP like NetSuite.

Merchant Services 172

Merchant Services Scale Technical Review Sales Hiring 172

Baremetrics

DECEMBER 7, 2023

What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. For example, if you know your advertising spend is $20,000 a month and it results in 200 new customers, your CAC is $100. Let’s start with Payroll – Support.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90