SmartKarrot

APRIL 27, 2021

Role: AVP, Customer Success Location: Remote, United States Organization: League Inc. As an AVP of Customer Success, you will own the vision and strategy of a robust end-to-end customer success framework. Develop a strong network of relationships among peers, partners, customers, and other key stakeholders.

Technical Advisors 10

Technical Advisors Customer Success Outsourced Development Customer Lifetime Value 10

SmartKarrot

AUGUST 7, 2020

Role: Customer Success Manager Location: Chandler, AZ, US Organization: Keap In this role at Keap, You will be the key point of contact for the customers. Build strong relationships with the customers and ensure high customer satisfaction. This position reports to Axway’s Senior Director of Customer Success.

Customer Success 10

Customer Success Technical Review Systems Review Software Review 10

Sales Hacker

JULY 21, 2021

That thing reps do where they call every lead every day until the customer finally picks up the phone? For Sue Singh , Customer Success and Project Manager at NextBee, strategy makes her want to say: “Nah, I just spent the last few hours wasting my time or twiddling my thumbs.”.

Sales Hiring 125

Sales Hiring Underperforming Technical Team Sales Sales Enablement 125

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. Often times there is one or two top gear consultant firms centered around that technology that might be venture founded.

Sales Hiring 140

Sales Hiring Scale SMB Sales Recruiting 140

ChurnZero

NOVEMBER 8, 2019

Serious About Customer Success? The SaaS model has rapidly changed the software marketplace by lowering the b arrier s of entry and exit for buyers. These changes have made it essential that B2B software companies adapt and deliver ongoing use r value. Your CRM is Not Enough!

Customer Success 63

Customer Success Scale Headcount Scaling 63

Valuize Consulting

SEPTEMBER 30, 2021

Connect Your Customer Ecosystem With A Product Owner. Product Owner is one of the most widely misunderstood roles, both within the context of Customer Success and more broadly across software organizations. ” Q: What is the role of a Product Owner in the context of Customer Success Operations?

Interviewing 52

Interviewing Customer Success Underperforming Technical Team Scale 52

SmartKarrot

NOVEMBER 2, 2020

Equipped with an extensive background in ecommerce and entrepreneurship, he handles all marketing and customer success efforts. On customer retention strategies, his response was as follows. Survey your customers frequently to measure customer satisfaction and handle all shortcomings that the customers raise.

Retention 21

Retention Outsourcing Services Strategy VP of Engineering 21

SmartKarrot

JANUARY 25, 2022

This Australian SaaS company aims at cutting down the time and effort of software developers with its dot net deployment automation tool. As one of Australia’s leading cloud computing consulting businesses, Protiviti works with major cloud suppliers to guarantee its clients get the most out of the cloud environment.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

User Pilot

JANUARY 14, 2024

Performing all these responsibilities requires collaboration with cross-functional teams made up of engineers, marketers, sales reps, and customer success managers , to name just a few. Marketing and market research – understanding customer needs and market trends is a core part of product management.

VP of Engineering 91

VP of Engineering Management Underperforming Technical Team Compensation 91

User Pilot

JANUARY 26, 2021

For us at Userpilot-and for many in the SaaS industry-our the customer journey map looks something like this: Source: Userpilot.com -See where your users might be getting stuck in your customer journey with a free product adoption consultation. For example: customer testimonials from the sales and customer success teams.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

OpenView Labs

FEBRUARY 8, 2019

ABM focuses on existing customer success and expansion just as much as, if not more than, new customer acquisition. Stand-up meetings are common in the world of agile software development. However, our funnel won’t look much like a funnel anymore, but rather a bow-tie.

Scale 58

Scale Software Review Sales Hiring Leadership 58

Valuize Consulting

MARCH 31, 2022

To find out how you can enable your high-performing teams to make data-driven decisions using a thorough data and technology toolkit, I spoke with Matthew Wagner, Principal Software Developer at Valuize. Matthew has over a decade of experience as a developer with an extensive background in Support, Integration, and Product development.

Interviewing 52

Interviewing Technology Data Scale 52

Sales Hacker

JANUARY 13, 2021

.” If the software is being sold as a standalone through a third party, that would be considered a reseller agreement, not an OEM license. Resell arrangements are usually made with channel partners, consultants, and solution providers. OEM partners need the ability to customize and deploy in different environments.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74