SaaStr

OCTOBER 10, 2022

This survey informs you about sellers’ overall confidence along with knowledge of pricing, expertise in value selling, discovery, and price negotiation comfortability. Together, the head of sales and the head of marketing should create a baseline understanding of where the reps are. Deliver one narrative. Key takeaways.

Scale 273

Scale Sales Hiring Marketing Venture Capital 273

OpenView Labs

AUGUST 30, 2019

After wearing many SaaS hats, from my early engineering days to my product positions and former role as Head of Business Strategy, Operations, and Monetization at Atlassian , I’ve learned a lot about pricing. Executing strategic projects to improve these KPI’s and pricing at large (the focus of this article).

Pricing 53

Pricing Scale Construction Acquisition 53

Neil Patel

AUGUST 10, 2021

Any good marketing starts with research. For this reason, marketing shouldn’t just be an afterthought. If you fail in your market research, then you may find you’re writing a book that nobody wants to read. Understanding what works and what doesn’t in your genre is important information for your market research.

Strategy 143

Strategy Social Media Marketing Technical Review 143

CustomerSuccessBox

MARCH 14, 2022

Learn and apply basic statistical tools to solve real-world Customer Success problems Track churn accurately Measure and interpret NPS and CSAT in new ways Construct predictive customer health scores Increase forecasting accuracy Improve business results. Associated Certification: Cisco Customer Success Manager Price: $800.00

Customer Success 52

Customer Success Marketplace as a Service Interviewing Mobile 52

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. If they don’t match the persona market, these contacts are not likely to offer constructive criticism given they may not even relate to the pain you are seeking to address.

Startup 178

Startup Sales SaaS Systems Review 178

SmartKarrot

OCTOBER 13, 2023

Offering Superior Customer Support In today’s SaaS dominated landscape, a product or service’s value isn’t solely determined by its features or price point. Customer Feedback is Gold: While market research provides a broad overview, there’s no substitute for direct customer feedback.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10

Neil Patel

DECEMBER 13, 2021

If you’re in the B2B space, there’s a good chance that your potential customers will be found on the online advertising portal of LinkedIn, and, with a little bit of digging and a lot of target market research – you can reach out to them directly with hopes of generating a lead. However, they are expensive to run. Absolutely!

Social Media 126

Social Media Advertising Sales B2B 126