ChurnZero

JUNE 22, 2021

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. Construct predictive customer health dashboards. We’ll focus specifically on marketing, sales, support, services, product, finance, and leadership.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

CustomerSuccessBox

MARCH 14, 2022

Learn and apply basic statistical tools to solve real-world Customer Success problems Track churn accurately Measure and interpret NPS and CSAT in new ways Construct predictive customer health scores Increase forecasting accuracy Improve business results. What you’ll learn. Customer Success Manager (CSM) Elite. And the best part?

Customer Success 52

Customer Success Marketplace as a Service Interviewing Mobile 52

Chart Mogul

JUNE 25, 2020

For example, a journalist might interview you or write about your product updates or funding rounds. It makes it easier to pitch new guest posts and get clients for my content marketing services because I’ve built up this trust. Buffer built a great reputation, which is invaluable when you’re competing in a crowded marketplace.

SaaS 52

SaaS Business Construction Content Marketing 52

Sales Hacker

OCTOBER 20, 2020

Today we are interviewing an executive and life coach, somebody who has personally helped change my mindset. If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. Now, without further ado, let’s listen to this interview with John Mark Shaw.

Scale 79

Scale Underperforming Technical Team Sales Outsourced Development 79

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Anne is a principal analyst in the Sales Operations Research Service at Forrester. Heck, stand at the head of it.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

Neil Patel

JANUARY 20, 2021

Don’t Just Promote Products and Services. This same information can be used to construct your persona. Most people form groups around: Their brand/business Their products/services A specific lifestyle e.g. a book club or a journalling club Specific topics e.g. a content marketing group. Have top-notch customer service.

Social Media 145

Social Media Software Review Sales Recruiting Branding 145

SaaStr

DECEMBER 20, 2019

Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. This interview originally aired as Episode 229 on April 29, 2019. How does Manny think about quota construction today? Harry Stebbings.

Scale 173

Scale Sales Hiring Construction Education 173

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. How does Manny think about quota construction today? Below, we’ve shared the full transcript of Harry’s interview with Manny Medina.

VP of Engineering 153

VP of Engineering Sales Hiring Technical Review Development Team Review 153

SaaStr

FEBRUARY 7, 2020

Below, we’ve shared the transcript of Harry’s interview with Karen. Or how the customer service team is going to deal with companies that aren’t renewing as planned? And do have to ask one final thing from Aaron, I’ve got to give him so much credit for basically constructing the schedule here. Harry Stebbings.

Scale 209

Scale Underperforming Technical Team Investment Sales Hiring 209

Intercom, Inc.

JUNE 17, 2021

Niamh Flannery – Senior Design and Construction Manager. I’m the Senior Design and Construction Manager. ” What we did was we looked at the marketplace and identified three things that we wanted to capture. How are they going to manage when they’re doing interviews?

Construction 207

Construction Technical Review Systems Review Data 207

Sales Hacker

APRIL 29, 2025

The GTM Podcast The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Actually, as the velocity of product development speeds up, there’s a lot of things coming out and you have to worry about customer impotence and how you make noise in the marketplace. Incredible leader.

AI Search 86

AI Search AI Sales Hiring Underperforming Technical Team 86