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From Startup to $500M CARR: How Braze Scaled a Growth and CS Team

SaaStr

Hiring for Customer Success When Braze was looking for their first customer success hires, you couldn’t find a CSM with seven years of experience in software because those people didn’t exist yet. At the same time, they saw how scaling tech support was critical for the product, and the customers were asking for it.

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Merchant of Record for Mobile Games: What It Is and Why You Need One

FastSpring

With the merchant of record model, you can let your MoR provider worry about payment processing , regulatory compliance, and global tax compliance , because the MoR will be the entity accepting global payments and selling the product. In fact, we’ve upped our support game so much that awards are starting to roll in!

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How ISV Partnerships and Integrations Can Drive Business Growth

Stax

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. As anISV, Stax works with a number of software partners to give sub-merchants total control over how they operate their businesses.

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What is Click to Pay and How Does It Work?

Stax

Luckily, you may not need to spend much on new hardware, software, and other setup expenses if you already own the required infrastructure in your existing business. Step 2: Choose a payment processor or gateway that supports Click to Pay Most modern payment gateways are already equipped with Click to Pay functionality.

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Build vs. Buy Product Analytics Solution: Which Option to Go For?

User Pilot

External training resources and technical support to help your team get started immediately. Security and compliance (consider building if your company handles sensitive data). This decision often involves software, but it can apply to various aspects of business operations, including hardware, services, and other resources.

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Essential Guide to ISV Integrated Payments: Benefits and Best Practices

Stax

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. The Basics of Integrated Payments At the core, integrated payments connect your software to a payment processor through APIs. The best part?

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5 ISV Partner Program Considerations SaaS Companies Should Keep in Mind

Stax

An ISV partner is a software vendor that partners with an ISV and provides additional services or technology. In this article, we’ll explore key aspects software service providers must consider when navigating an ISV partner ecosystem. Enter ISVs, which play a crucial role in enhancing and extending the capabilities of SaaS solutions.