SaaStr

MARCH 18, 2025

The harsh reality: Most enterprises are adopting AI due to FOMO (Fear Of Missing Out) rather than for specific business outcomes. Going head-to-head with a system of record simply because you’re “the AI-powered version” is often a losing strategy. Yet there’s a massive gap between interest and implementation.

Technical Review 168

Technical Review Artificial Intelligence AI Marketplace as a Service 168

USIO

FEBRUARY 14, 2025

Efficient and reliable payment systems play a crucial role in maintaining vendor relationships, the backbone of every successful business. Tailoring payments to vendor preferences demonstrates attentiveness and can lead to stronger, more collaborative relationships.

Payment Services 130

Payment Services Payment Methods Payment Solutions Payments 130

FastSpring

APRIL 29, 2025

When payment partners fail to adapt to player demand and scale quickly, players leave your web shop empty handed, creating dissatisfaction that could have been prevented. We empower you to offload the complexity of global payments, sales tax and VAT compliance, player payments support, and more.

Payment Services 132

Payment Services Payments Payment Solutions Payment Methods 132

USIO

JUNE 9, 2025

If you’re a CTO, architect, or lead dev navigating this decision, you’re in the right place. It’s like renting the infrastructure instead of building the entire highway system. DevOps Load Full PayFac = maintaining compliance pipelines, audits, downtime SLAs, fraud alerting queues, and reconciliation systems.

Payment Services 130

Payment Services Merchant Services PayFac as a Service SaaS Payments 130

USIO

JUNE 10, 2025

Why It Matters Now Tighter Regulations : States are increasing audits and enforcing strict compliance. Brand Loyalty at Stake : Slow or clunky refund experiences can lead to negative reviews or churn. Compliance on Autopilot : Dormancy rules, alerts, and reporting are built-in—no spreadsheets required. Alice is delighted.

Payment Solutions 130

Payment Solutions Payment Services PayPal Traceability 130

How To Buy Saas

MAY 21, 2025

In the fast-paced hiring landscape of 2025, an Applicant Tracking System (ATS) has become an essential tool for companies of all sizes and sectors. In this guide, well explore the best applicant tracking systems of 2025 , covering both cloud and on-premise options, their key features, pricing, pros/cons, and ideal use cases.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

User Pilot

MAY 27, 2025

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? This way, users get the help they need, exactly when and where they need it, leading to faster adoption, reduced friction, and higher engagement from day one. reducing compliance risks and support tickets. Whatfix G2 review.

Technical Review 91

Technical Review Mobile Software Review Systems Review 91

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. As difficult as SaaS companies can be to build, that can go double for things like setting up billing systems and automating revenue. Key takeaways.

Payment Features 255

Payment Features Payment Services Outsourcing Services Payment Solutions 255

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 189

Merchant Services Technical Review Scale Sales Hiring 189

Tom Tunguz

NOVEMBER 8, 2023

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. LLMs are fantastic first-pass filters and phenomenal classifiers that extract insight or build machine learning features from unstructured data like customer support conversations or sales calls.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Sales Hacker

MAY 30, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. When sales and marketing leaders operate in silos, companies leave growth on the table. Its about systems, rhythms, and trust built from the top and carried through the org. Bi-weekly funnel reviews.

Scale 104

Scale AI Search Technical Review Systems Review 104

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

compliance 138

compliance Data Software Review Scale 138

Scytale

DECEMBER 3, 2024

When it comes to keeping your business secure and meeting regulatory requirements, two big concepts often pop up: penetration testing and compliance audits. To identify vulnerabilities in your systems, applications, or network so you can fix them before an actual cyberattack occurs. What are Compliance Audits?

compliance 52

compliance CTO Hire Technical Review Software Review 52

Neil Patel

JANUARY 7, 2021

Having the right learning management system (LMS) software in place makes this task much more manageable for everyone involved. The right one, however, will let everyone focus on their work instead of fighting with a frustrating system. They are built to scale appropriately, and track a student’s journey as they advance grades.

Systems Review 141

Systems Review Management Scale Education 141

Scytale

MAY 9, 2025

Working with third-party vendors isnt just common – its practically inevitable, especially as your business scales. Even if your own security posture is rock solid, your compliance and GRC efforts can still fall apart if your vendors dont hold up their end of the bargain. Managing internal security is hard enough. Lets dive in!

Systems Review 52

Systems Review compliance Scale Pricing 52

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 62

Scale VP of Engineering Outsourcing Services Enterprise 62

FastSpring

SEPTEMBER 12, 2024

For those that might not be familiar, FastSpring is a merchant of record platform that combines all the essential tools you need to scale a digital goods business. In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStr

FEBRUARY 21, 2024

The Challenges and Pitfalls of a Partner Ecosystem Drata attributes much of its success to its partner ecosystem, which is an interesting case study for most, so how do they break up marketing, sales, and resource allocation vs. a more direct-sales modeled business? The sales reps were friends, and accounts were shared.

AWS 274

AWS Scale Sales Hiring Marketing 274

Stax

JUNE 17, 2025

One option you may have come across—but might not fully understand—is the Independent Sales Organization, or ISO. TL;DR An ISO (Independent Sales Organization) is a third-party company authorized to manage merchant accounts and provide payment processing services on behalf of acquiring banks.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payment Methods 88

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? What is a SOC 3 Report?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

User Pilot

MARCH 9, 2025

But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. It helps quantify customer behaviors on a larger scale to uncover user trends and correlations.

SaaS 82

SaaS Social Media Interviewing Software Review 82

Neil Patel

SEPTEMBER 11, 2020

To help speed up the process, I reviewed six of the best systems on the market and put together a comprehensive list of what to look for as you make your final decision. 1 – Gusto Review — The best for small businesses. 2 – OnPay Review — The most flexible payroll service. And the best part?

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

ChurnZero

JULY 22, 2022

As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

How To Buy Saas

MAY 28, 2025

LLM orchestration provides a structured system to manage all interactions with one or more LLMs. In short, orchestration transforms ad-hoc LLM calls into a dependable system. Key Components In LLM Orchestration Prompt Management: Establish a robust prompt system with reusable templates and version tracking.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

Stax

NOVEMBER 27, 2023

Of course, financial criminal activity doesn’t have to just lead to monetary loss—it could also lead to a data breach of customer information. While internationally CDD can be seen as a key component of KYC compliance, within the U.S., Meanwhile, in the European Union, it’s estimated to cost between €715 billion to €1.87

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

Frontegg

JUNE 9, 2025

By outsourcing this function, organizations can benefit from the following: Scalability : Benefit from the cloud’s efficient scaling for things like adjusting demands, accommodating peak usage periods like mass login events for a limited promotion without performance degradation.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

Scytale

MAY 29, 2025

In fact, CCPA compliance can be the key to building trust, setting your business apart in a highly competitive US market, and strengthening your security posture. Join us as we explore how you can turn the CCPA from a compliance burden into a real competitive advantage for your company. What is CCPA? Lets start with the essentials.

compliance 52

compliance Scale Systems Review New CTO 52

Stax

FEBRUARY 19, 2025

When choosing an integrated payment system, SaaS companies need not only the ability to enable a robust set of payment features but have the option for users to have support for their payment method. Outsourcing payment support can save costs, provide 24/7 assistance, and ensure compliance expertise.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

Frontegg

AUGUST 26, 2021

However, picking the right solution is crucial, especially while scaling up fast and onboarding (and offboarding) dozens of new employees (many of them remotely) on a daily basis. Compliance and Regulatory Requirements. Identity Management Systems: For a Safer Workplace. What is Identity and Access Management (IAM)?

Identity management 98

Identity management Systems Review Management Scale 98

Valuize Consulting

DECEMBER 17, 2024

Revenue-based ratios often lead to overstretched CSMs who burn out and quit, and under-supported customers who fail to achieve value and churn. Here is an example: Account Profile 1: Early Adoption Industry Vertical : Financial Services, requiring stringent compliance with their data and security policies.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

Stax

JANUARY 28, 2025

The payment system unified all the distinct online checkouts offered by Visa, American Express, Mastercard, and Discover, and once customers register their cards with any of the major card networks, they only need to tap the Click to Pay button on the websites of online retailers and service providers to make payments.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

How To Buy Saas

FEBRUARY 25, 2025

A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

FastSpring

MARCH 3, 2023

To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today. As MoR, we take on transaction liability for you, meaning we: Collect and remit the right amount of sales tax, VAT, and GST for you. We take the lead on audits. Add notes for your customer or prospect.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

FastSpring

DECEMBER 7, 2023

This leaves the sale of the business a lot more vulnerable to the market. Not doing due diligence on taxes and employee benefits — both of which can vary greatly by region — or having a lot of debt can raise the risk factor for the buyer, who then has to set aside more money to cover the issues.

Software Review 148

Software Review Technical Review Development Team Review Branding 148