USIO

JULY 1, 2024

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. Enhanced Security : Usio provides robust security features that protect customer data and ensure compliance with industry standards, building trust with your users. Some Usio partners are earning more $700,000.00

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

Clouded Judgement

JANUARY 24, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. For many current large language models, once they are exposed to domain-specific challenges or niche inquiries—like in-depth product troubleshooting or compliance-related questions—they can stumble. Follow along to stay up to date!

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

Payrix

JUNE 10, 2025

White label merchant processing enables third parties like integrated software vendors (ISVs) or independent sales organizations (ISOs) to customize and sell the payment processing technology and services of a payments provider under their own brands. What is white label merchant processing?

Merchant Services 100

Merchant Services Payment Services Payments Payment Solutions 100

USIO

FEBRUARY 7, 2025

The Role of APIs in Modern Payment Systems APIs act as bridges between different software systems, allowing them to communicate and share data seamlessly. Businesses that invest in improving payment processes through technology see a 20% increase in customer retention and vendor satisfaction.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Methods 130

SaaStr

MARCH 18, 2025

Software engineering teams have been early adopters of AI coding assistants precisely because they provide an immediate, measurable lift. They use AI for price discoverability and optimization, with a setup that drives annual retention. This is exactly backward.

Technical Review 168

Technical Review Artificial Intelligence AI Marketplace as a Service 168

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

SaaStr

JULY 26, 2022

Customers don’t expect as much in terms of security, compliance, etc. SMBs don’t really budget for much, so if the business goes down, software purchases often go down very quickly too. Be relentless about building features that increase retention. Customers often can deploy on their own. And measuring it.

SMB 363

SMB Churn Payment Services SaaS 363

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. Candice underscores the financial and reputational risks associated with non-compliance.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

Neil Patel

OCTOBER 7, 2020

Enter employee scheduling software. Which employee scheduling software is the best? The Top 6 Options For Employee Scheduling Software. As previously mentioned, employee scheduling software is a versatile category. Some software is built to scale, while others are intended for smaller businesses and single sites.

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Instead of building generic enterprise software, he went all-in on life sciences. Classic vertical SaaS expansion.

SaaS 261

SaaS Leadership Cloud Enterprise 261

SaaStr

OCTOBER 13, 2022

Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention.

GCP(Google Cloud Platform) 252

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 252

SaaStr

SEPTEMBER 8, 2022

Intellum is an Atlanta-based learning technology company that combines the best of customer experience with customer education to help large brands and fast-moving companies increase revenue, improve customer retention and decrease support costs. Plug in our easy-to-implement APIs and start making revenue from credit card processing today.

SaaS Payments 246

SaaS Payments Payment Services PayFac as a Service Marketplace as a Service 246

Clouded Judgement

DECEMBER 1, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. Is this a sign that software headwinds have bottomed?

AWS 299

AWS Cloud AI Search Cost optimization & reporting 299

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. With many payment processors, you’ll need additional software to manage complex recurring payments, taxes, chargebacks, dunning, and more. 3 Subscription Management Software.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

Payrix

JULY 17, 2024

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. Embedding payment processing capabilities directly into a platform, however, grants software companies greater control over the payment experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. The unlock here of “group + triage + agent” will be the backbone for the next wave of software. Not the best start to cloud software earnings season! Follow along to stay up to date! The list goes on. There are so many others.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

Stax

JUNE 18, 2025

Software tailored to your industry? TL;DR Vertical software solutions are those that are hyperfocused on addressing the pain points or specific needs of small and medium businesses (SMBs) in certain industries or niches. Vertical SaaS is industry-specific software designed to meet the unique needs of a particular niche or market.

88

88

SaaStr

OCTOBER 20, 2022

You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention. Our Customer Success software is uniquely designed to integrate with CRM systems and tightly into an application or service.

Scale 199

Scale compliance Healthcare Education 199

SaaStr

JULY 30, 2024

PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. The realized value grows as users derive value from the product, increasing engagement, retention, and stickiness. Selling to Developers Let’s look at software developers as your target customers, as users and buyers.

Underperforming Technical Team 280

Underperforming Technical Team Enterprise Scale Payments 280

FastSpring

JANUARY 5, 2021

To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1. Global Compliance. Keep reading to learn more about these essential billing software features. Compliance. This means you need to find billing software that does it for you.

Payment Methods 124

Payment Methods Payment Solutions Payment Services Payments 124

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Payrix

APRIL 10, 2024

Your product is your bread and butter, and as a verticalized software company, you know just how important a tailored, industry-specific application is to your end user. User experience has become a cornerstone in shaping the world of SaaS.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

Scytale

SEPTEMBER 3, 2024

Many organizations struggle to find a clear path to HIPAA compliance. They are constantly led off course by trying to understand the complicated terminology, policies and requirements surrounding compliance. They investigate complaints, conduct compliance reviews, and provide education and outreach to foster compliance.

Payment Services 98

Payment Services compliance Technical Review Healthcare 98

Stax

FEBRUARY 19, 2025

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. When adding payment features for software users, the importance of including customer support for payment processing is no different.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

User Pilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Increases customer retention : It creates a sense of accomplishment and connection to the product, significantly enhancing customer loyalty. Increase user retention. But it doesn’t have to be that way.

Onboarding 102

Onboarding Engagement Software Review Retention 102

Payrix

DECEMBER 10, 2024

Software-led payments have grown in popularity, and for good reason. Last year, we sat down with several of the payments experts that roam the halls of Worldpay to understand what was on the horizon for software platforms and payments. From those conversations, we made software-led payments predictions for 2024.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

FastSpring

JANUARY 27, 2022

How SoStocked increases retention through grandfathering existing customers into lower prices. Note: Our SaaS billing software can support all common SaaS subscription billing models. Let someone else manage VAT, sales taxes, and compliance. Learn more here. 5 SaaS pricing models to consider.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

AUGUST 9, 2024

Hiring for Customer Success When Braze was looking for their first customer success hires, you couldn’t find a CSM with seven years of experience in software because those people didn’t exist yet. This was around 2017, and CS became simpler and focused on post-sales, retention, and reduced churn. Braze went public in November 2021.

Scale 288

Scale Sales Hiring Scaling Startup 288

Clouded Judgement

MARCH 22, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue).

AI 190

AI Cloud Revenue Technical Advisors 190

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

User Pilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Customer Success 105

Customer Success Software Management SaaS 105

BetterCloud

FEBRUARY 3, 2025

The rapid rise of software has brought incredible flexibility and innovation, but it also creates new challenges. Due to heavy reliance on software, organizations have to put together a proper SaaS governance strategy that works for them to avoid security risks and reduce SaaS sprawl. This is the reality for many organizations today.

Government 52

Government Technical Review Systems Review Software Review 52

SaaStr

JUNE 13, 2019

We invest from the very earliest stages to the latest stages of software and consumer companies and we’re based in California. Our second topic, benchmarks around retention. Logo retention. Logo retention is, starting last year, how many customers did I have, and from that cohort this year, how many have I retained?

Scale 251

Scale Sales Hiring SMB Payment Services 251

BetterCloud

JANUARY 15, 2025

Compliance violations: Lack of compliance to documented security and privacy policy as well as legal and industry standards can result in legal fees, fines, and reputational damage. Unknown SaaS apps lurking around your SaaS environment jeopardize security posture and compliance with government and industry regulations.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. As anISV, Stax works with a number of software partners to give sub-merchants total control over how they operate their businesses.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88