Scytale

DECEMBER 13, 2023

CISOs face a challenging landscape with emerging technologies, security and privacy compliance, and an increasing number of cyberattacks targeting businesses. This includes compliance with regulations like the GDPR. Skilled in Information & Cyber Security, Business Continuity Management and Governance Risk & Compliance.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

JANUARY 3, 2024

Achieving and maintaining SOC 2 compliance is a complex but manageable process. Between navigating the SOC 2 landscape and implementing the proper controls and security systems, the to-do list quickly becomes overwhelming. Your automated ace up your sleeve for confident compliance. Cue templates. Enter SOC 2 templates.

compliance 52

compliance Systems Review Technical Review Leadership 52

SaaStr

NOVEMBER 28, 2022

Prakash Raina, Co-Founder of Subskribe, and Leslie Hui, VP of Accounting Operations and Finance Transformation at Okta, break down the secrets to unifying SaaS teams, processes, and systems. Before we get into the dynamics of alignment, let’s briefly review the evolution of SaaS. Governance and compliance are core to alignment.

Scale 200

Scale Finance Sales Hiring Scaling 200

Blulogix

FEBRUARY 9, 2024

Efficiency and Accuracy: Seamless integration automates data transfer between systems, reducing manual entry, minimizing errors, and streamlining workflows. Consistent and Compliant Operations: With integrated systems, businesses can ensure consistency in how they manage data, adhere to regulatory requirements, and apply internal policies.

Technical Review 52

Technical Review Systems Review Operational efficiency. B2B 52

SaaStr

FEBRUARY 21, 2024

So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat. There are usually 10-12 segments, so it’s a great alignment exercise with leadership. They go through their onboarding programs and know the policies. So, what about training?

AWS 207

AWS Scale Sales Hiring Marketing 207

BetterCloud

JANUARY 24, 2020

You should be sure your company’s leadership knows these details so you can ensure CCPA compliance. Be sure to consider which system will keep the data most secure. It just reinforces that you need to know what sort of data your company is collecting and keeping so that you can be sure the proper systems are in place.

Systems Review 75

Systems Review Technical Review Government B2B 75

ChurnZero

NOVEMBER 5, 2021

For busy Customer Success teams, it can be difficult to pause and reflect on the systems you use to manage your days. Review the original goals you intended to achieve with the platform, as well as the Key Performance Indicators (KPIs) you established to measure those goals. And work doesn’t always go according to plan.

Software Review 52

Software Review Customer Success Software Technical Review 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Neil Patel

MAY 4, 2021

Unlike SaaS, which has been popular for the last decade, DaaS has only recently seen widespread adoption, primarily due to advancements in cloud computing technology. This is due to the ability of these platforms to simplify data management both internally and externally. DaaS makes comparing your performance against competitors easy.

Marketplace as a Service 76

Marketplace as a Service Data Technical Review Marketing 76

ChurnZero

NOVEMBER 5, 2021

With busy Customer Success teams, it can be difficult to pause and reflect on the systems that we use to manage our bustling days, when most of the time, we’re just trying to get through them. Since customer segments power most functionality and automation within the system, we often suggest starting there. New problems surface.

Software Review 52

Software Review Customer Success Software Technical Review 52

Kellblog

JANUARY 30, 2021

That said, I’m back on the proverbial horse, so let’s dig in with a review of our 2021 predictions. 2020 Predictions Review. Here a review of my 2020 predictions along with a self-graded and for this year, pretty charitable, hit/miss score. Leadership matters. Live three-day quarterly business reviews (QBRs)?

Technical Review 143

Technical Review Payment Services Payments AI Search 143

ChurnZero

JULY 22, 2022

Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. They’re trying to get customers off their legacy system so they can switch over to the new platform. That’s something that I do. I just talked with a company today.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

OpenView Labs

JANUARY 22, 2020

In 2000, Harvard Business Review asked if CIOs had become obsolete. Back in the days when the CIO’s role was almost exclusively about security, compliance and general technology “plumbing,” so to speak, software vendors found they could circumvent the CIO’s corner office and sell directly to the end user. The Role is Expanding.

Technical Review 53

Technical Review Scale B2C compliance 53

Sales Hacker

SEPTEMBER 11, 2020

Security/Compliance: Early-stage startups are likely not going to be SOC certified. Be aware that it might not check all the boxes from a compliance/security standpoint. Do your diligence before locking them into a multiyear agreement. Additional growth signals to look out for: Recent leadership hires. Intent surges.

Outsourcing Services 78

Outsourcing Services Scale Startup Outsourced Development 78

OpenView Labs

OCTOBER 26, 2021

It’s best not to leave leadership to change. Before you become a public company, you’ll begin acting like one, and that means lawyers and much overuse of the word “compliance.” Then there’s building out the rest of the team, after you’ve found your co-founder and C-suite cohorts. “B” B” doesn’t mean inferior—it simply means second.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

FastSpring

MARCH 7, 2024

Ending poverty: Due to the COVID pandemic and conflicts, 75 million more people have fallen into severe poverty since 2020. Shifting to a green economy and care society: The current economic system disproportionately affects women. Gender equality is the greatest human rights challenge, benefiting everyone.

Systems Review 158

Systems Review compliance Finance Leadership 158

SaaStr

MARCH 26, 2019

Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. And that’s new integrations, new payment methods, and new compliance schemes around the world. It’s pretty brutal actually.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaSOptics

SEPTEMBER 9, 2022

This provides leadership with a safety net (i.e. risk managemen t) from inaccurate financials during an external audit or during due diligence with potential investors. Review internal control policies, cash holdings, and other sensitive financial areas that would be subject to review by an external auditor.

Systems Review 52

Systems Review Software Review SaaS Banking 52

SmartKarrot

JULY 13, 2021

Role: VP of Customer Success Location: Remote, Cambridge, England, United Kingdom Organization: Gearset As a VP of Customer Success, you will work with the senior leadership team to shape and edit our customer success strategy. Collaborate with warehouse GMs and Operations leaders to resolve escalated issues and drive ongoing improvements.

Merchant Services 10

Merchant Services Customer Success Sales Recruiting Scale 10

Point Nine Land

JANUARY 17, 2019

Response times are slow as the backlog is significant due to clerks being busy with inputting data into their local systems or filing the papers rather than actually helping the parents. Start-ups without a clear path to leadership in at least one significant (or several smaller) market(s) will find it harder to get funding.

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

Audacix

AUGUST 11, 2023

While there are many aspects of the Bill that are yet to be finalised, what we do know is that companies who leave it until the last minute to begin their compliance journey will invariably fail in their efforts. Security teams may need to coordinate with the DPO on privacy reviews, assessments, audits, and training.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

SaaStr

MARCH 18, 2019

Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. And that’s new integrations, new payment methods, and new compliance schemes around the world. It’s pretty brutal actually.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

ChurnZero

JANUARY 26, 2021

It’s designed to be read and reviewed by executives. . Next are the day-to-day leadership contacts. Enable field managers to control hiring processes while maintaining compliance. Joint Success Planning can help you help your stakeholders look like rock stars inside of their companies and in front of leadership.

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. The New Strategic Selling: The Unique Sales System Proven Successful by America’s Best Companies. You Can’t Teach a Kid to Ride a Bike at a Seminar : The Sandler Sales Institute’s 7-Step System for Successful Selling. Steal Like an Artist. The Decision Book. Innovating for People.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Setting up a SaaS business requires a tailored approach to ensure rapid installation and seamless integration with customers’ systems. Raising a $2.8 Salesforce.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

MAY 17, 2019

But two other software engineers, building [inaudible 00:04:24] that was kind of a time and expense software system. And that’s where I think a lot of founding people struggle, is you have to go from being a manager and being able to run one team to building a global, scalable, multi tiered leadership org.

Scale 149

Scale Sales Hiring Software Review Leadership 149

Sales Hacker

OCTOBER 7, 2021

I had never quit a job before unless it was due to a promotion or a better opportunity. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Andreessen Horowitz

APRIL 9, 2024

And like the modern cloud based CRM system was somewhat novel and new. But the wins that actually happen, they happen due to the work of sales leadership and sales people. That starts with sales leadership and sales management. Like your CRM system, only your company has access to it and only your company can see it.

Scale 109

Scale Technical Review AI Sales Hiring 109

SmartKarrot

SEPTEMBER 1, 2022

Systems and processes are continually being altered, deleted, and revised. Vendor review: An evaluation an enterprise conducts to compare its vendor’s performance to key performance indicators (KPIs). Factors affecting purchasing decisions include your company’s market leadership, reputation, and visibility.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Sales Hacker

APRIL 6, 2022

If you’re selling a limited number of products or services, or have an extremely simple pricing model, a CPQ system may be beyond your needs. By enforcing pricing guidelines and improving coordination with sales and revenue teams, CPQ software enables finance teams to ensure compliance and gain more accurate revenue insights.

Scale 95

Scale Software Review Marketplace as a Service Outsourced Development 95

Sales Hacker

DECEMBER 8, 2017

Powerful buyer influence of software review sites like G2Crowd & Capterra. Full impact of new GDPR regulations and compliance laws – likely to hurt many outbound focused businesses who fail to comply. Review Sites Continue to Influence Decision Makers in a Powerful Way. Because they have a system.

Scale 97

Scale Technical Review Outsourcing Services Sales Hiring 97

BetterCloud

FEBRUARY 12, 2021

File security and compliance: Discover sensitive content stored across SaaS applications and automatically remediate sensitive information oversharing , as well as automatically detect and respond to threats to always comply with laws and standards. Ability to review, categorize, and label applications.

Management 52

Management SaaS Marketplace as a Service Cloud 52

Intercom, Inc.

MARCH 8, 2018

The last 12 of those have been in leadership positions. My first real job was at GE Capital in Australia, and then I moved back to London and joined a company called Complinet, which was a back office compliance software company. It really does depend on the leadership team. But the challenges, there’s a lot of them.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

Upscope

JANUARY 5, 2020

April Dunford's definition: " In order to break through the noise, companies would need to take into account their own strengths and weaknesses, then contrast them with their competitors to create a unique leadership position in the minds of customers. It integrates with live chat systems like Intercom, Zendesk, LiveChat etc.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

APRIL 3, 2019

Ben Braverman is the CRO @ Flexport, one of the world’s fastest growing startups combining technology, infrastructure and expertise, to build the operating system for global trade. We ended up founding a company together called FortKnock, which was a touchscreen authentication system. To date, they have $1.35

Scale 100

Scale Sales Hiring Systems Review Marketplace as a Service 100

User Pilot

AUGUST 16, 2023

Establish access controls to ensure compliance with external regulations. What’s more, data visualization tools allow them to communicate ideas clearly with stakeholders that may not be involved in product development directly, like senior leadership. Litmos, a Learning Management System. How can you do it?

Data 98

Data Technical Review Government Data Analysis 98