Intercom, Inc.

NOVEMBER 8, 2022

As companies scale, they need robust, reliable software that can support their growth. Our teams are dedicated to ensuring that Intercom achieves the scale, reliability, interoperability, and world-class standards of privacy and compliance that our customers need to deliver a stellar customer experience.

Enterprise 104

Enterprise compliance Scaling Communication 104

SaaStr

DECEMBER 6, 2023

Many of you will end up using it as you scale to later stages. NRR is good but not top-tier for an enterprise solution, at 112%. But what is very enterprise and top-tier is their customer retention, at 97% GRR. The financial reporting and compliance engine that just keeps scaling! That’s Workiva.

compliance 239

compliance Scaling Engineering Enterprise 239

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. This may look like moving from a mid-market business to an SMB, and eventually to an enterprise. While enabling your go-to-market teams, you must be mindful of the future state of scaling. New service offerings.

Scale 204

Scale Finance Sales Hiring Scaling 204

CloudGeometry

APRIL 25, 2022

Big enterprise customers have been buying software for a long time. There’s real payoff from careful attention to the issues that enterprise customers care about. There’s real payoff from careful attention to the issues that enterprise customers care about. Here are seven things enterprise SaaS customers look for. #1

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

SaaStr

DECEMBER 7, 2020

It is time for SaaStr Scale and some of our sponsors are offering incredible deals and prizes for all Scale Attendees. Take advantage of a free 14-day trial special for SaaStr Scale attendees. This offer only applies to our Business or Enterprise plans. Vanta – Automated security and compliance, starting with SOC 2.

Scaling 157

Scaling compliance Churn Innovation 157

SaaStr

JANUARY 6, 2021

But we haven’t done a deep dive on new learnings from Box at scale. New enterprise products have been critical to their recent growth. So let’s take a look at 5 Interesting Learnings at ~$800,000,000 in ARR: Box went enterprise well over a decade ago, but 45% of its revenue is still from SMBs, Mid-Market and Self-Service.

Scale 285

Scale compliance Enterprise Scaling 285

SaaStr

JUNE 22, 2023

Remote makes it easy to manage international payroll, benefits, taxes, stock options, and compliance in 50+ countries. Trustero aims to be the trust clearing house for SaaS businesses, replacing the need for a traditional approach to compliance through 3rd party consultancy. appeared first on SaaStr.

Scale 195

Scale Banking compliance Forecasting 195

SaaStr

DECEMBER 18, 2023

Facing Challenges Scaling AI 86% of CXOs say they will adopt AI and need it to move forward because it’s critical to their business. AI has been with IBM for 20 years, and now they have Enterprise-grade software. How to scale AI across your business. How to create a competitive advantage.

AI 242

AI Technology Scale Startup 242

Frontegg

JUNE 10, 2021

These applications are hosted centrally and licensed on a subscription basis, making it a very efficient and manageable business model that can be scaled up fast. But what enterprise SaaS architecture is right for you? This is before we dive into problems with scaling up (and down) due to the rigid infrastructure.

DevOps as a Service 98

DevOps as a Service Enterprise Scale SaaS 98

SaaStr

DECEMBER 5, 2023

As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment. For many, moving upmarket makes sense to scale. Security — SOC 2 compliance is table stakes.

Scale 192

Scale Enterprise readiness compliance Enterprise 192

Frontegg

JULY 13, 2021

But with digitalization in full drive, are you addressing the enterprise readiness aspect? While scaling up, the ongoing maintenance work demands grow (for example, user management upgrades), putting your devs and IT teams under added stress to get things done fast. Is Your SaaS Application Enterprise Ready?

Enterprise readiness 98

Enterprise readiness Enterprise SaaS Subscription 98

SaaStr

JULY 22, 2021

Avalara manages a big problem — tax and related compliance automation. And importantly, while the very largest partners support multiple vendors for tax compliance, the vast majority of small partners just deploy Avalara. 180k per employee is not a ton of leverage, and requires thoughtful efficiency at scale. #4

Scale 323

Scale SMB compliance Churn 323

SaaStr

MARCH 28, 2024

Our thesis here is that there is a growing need for cybersecurity offerings for the SMB, the best way to deliver that offering is via managed service providers, and winning companies will take a platform approach to building products and features that are at parity to what enterprises have access to.

Venture Capital 254

Venture Capital Cybersecurity Scale Artificial Intelligence 254

SaaStr

OCTOBER 20, 2022

ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Our best-in-class app tools, automation, dashboards and reporting help you drive strategic customer conversations, boost productivity and scale effectively.

Scale 210

Scale compliance Healthcare AI 210

Tom Tunguz

APRIL 6, 2023

Enterprise readiness will be an essential : ensuring buyers are safe from legal & compliance risks. It’s likely startups start at plug-ins & then move down with scale that affords more usage & more capital to invest. Access to proprietary data provides a moat.

Generative AI 212

Generative AI AI GCP(Google Cloud Platform) Startup 212

Stax

FEBRUARY 19, 2024

Thanks to SaaS solutions, businesses can easily scale their workflows, eliminating the need to install programs locally or pay for expensive licenses. Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

JULY 26, 2022

So in theory, SMB SaaS is better than enterprise, at least 9 times out of 10: Deals close much faster. Customers don’t expect as much in terms of security, compliance, etc. But beyond all the other Pros and Cons of SMB vs enterprise, there’s one looming issue with SMB SaaS: Churn. This isn’t going enterprise.

SMB 357

SMB Churn Payment Services SaaS 357

Mucker Capital

APRIL 2, 2024

In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales. Know Your Customer's Pain Points There are lots of challenges on the journey to closing an enterprise deal. This could include security software, training, compliance, etc.

Sales Recruiting 52

Sales Recruiting Technical Review Enterprise Cybersecurity 52

SaaStr

OCTOBER 13, 2022

ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Our best-in-class app tools, automation, dashboards and reporting help you drive strategic customer conversations, boost productivity and scale effectively.

GCP(Google Cloud Platform) 195

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 195

SaaStr

OCTOBER 13, 2019

6 Key Signs a VP Can’t Scale Beyond $5m-$10m ARR. These Salesforce And Microsoft Vets Launched A New Startup Studio To Fund Enterprise Companies. California’s new privacy law could cost companies a total of $55 billion to get in compliance. billion deal. views · 47 upvotes · 1 comment. $1B+ views · 25 upvotes.

Scale 127

Scale Cloud Scaling PayPal 127

Scytale

MARCH 12, 2024

We are thrilled to announce that Scytale has officially partnered with Deel , a leading global platform that integrates hiring, HR, payroll, and compliance into one seamless system. Dive into Scytale’s world of compliance automation and you’ll score the same discount on our platfo rm. And for all the Deel customers?

Payment Services 52

Payment Services Payments Payment Solutions Scale 52

SaaStr

JULY 2, 2019

Join Kevin Egan, Slack’s VP of North American Sales and Dannie Herzberg, Slack’s Director of Sales as they walk you through Slack’s Freemium to Enterprise strategies. We’re here to talk for the next 25 minutes or so about our experience going from freemium to enterprise. Want to see more content like this?

Enterprise 146

Enterprise Scale Sales Hiring SMB 146

Stax

APRIL 30, 2024

In addition, they also ensure the privacy of business data and compliance with laws and regulations. Highest level of PCI security compliance that keeps payment data secure. Highly scalable with tools for small, large, and enterprise-level businesses. Easy switch between POS and mobile payments using the Stax app.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payment Methods 88

Scytale

JANUARY 2, 2024

With mergers, acquisitions, and scaling business operations to consider, the list of control issues becomes more complex by the day. So, how can CISOs and senior security leadership present the case to include one of the most critical components of a comprehensive risk management and compliance strategy for business? The solution?

compliance 52

compliance Scale Government Cloud 52

Sales Hacker

FEBRUARY 2, 2021

Closing an enterprise sale in a niche market follows the same sales funnel as any other deal, but a bit more fine tuned. It represents the culmination of ‘art’ and process, where the enterprise sales process is modified to better reflect the client’s unique and specific needs. What Is Enterprise Level Sales? Enterprise sales.

Scale 95

Scale Enterprise Marketing Sales 95

ChurnZero

JULY 22, 2022

Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. But when it feels like each customer has different goals and definitions of success, how do you create an onboarding program that caters to these individual needs and at the same time can scale?

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

Scale 211

Scale compliance Software Review Technical Review 211

SaaStr

APRIL 12, 2023

Foundational Model New capabilities through scale (ex. There are two approaches you can take with the platform layer: Developer Tool/API Managed Enterprise Service Large businesses will gravitate toward bespoke models to their specs. GPT, Llama). Chips New computation and networking for training AI models. 3: What Moat Will You Create?

Generative AI 187

Generative AI AI Machine Learning Artificial Intelligence 187

Scytale

MARCH 11, 2024

If security compliance wasn’t complicated enough, along comes the task of choosing the right automation platform for your specific business – yikes! Secureframe is a compliance automation platform that streamlines compliance tasks. Secureframe is a compliance automation platform that streamlines compliance tasks.

compliance 52

compliance Software Review Cloud Scaling 52

Scytale

MARCH 11, 2024

If security compliance wasn’t complicated enough, along comes the task of choosing the right automation platform for your specific business – yikes! Secureframe is a compliance automation platform that streamlines compliance tasks. Secureframe is a compliance automation platform that streamlines compliance tasks.

compliance 52

compliance Software Review Cloud Scaling 52

Clouded Judgement

MARCH 22, 2024

Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue). ” They’ll look at things like cost, scalability, compliance, etc.

AI 183

AI Revenue Cloud Technical Advisors 183

SaaStr

NOVEMBER 1, 2022

Companies in our region are good at achieving PMF and scaling to $1 million-$5 million ARR efficiently. The promise of SaaS was healthy profitability at scale and yet we see companies with hundreds of millions of dollars in revenue burning cash. It helps your leaders scale and creates a CXO pipeline for the company.

Scale 218

Scale Sales Hiring Cybersecurity Underperforming Technical Team 218

Intercom, Inc.

AUGUST 30, 2022

But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale. This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock).

Scale 163

Scale Payment Services Startup AWS 163

SaaStr

SEPTEMBER 14, 2023

Training by osmosis with a couple of street-smart reps doesn’t scale much past 2-3 reps,” says Lemkin. Ultimately, you have to pause, find a manager to scale them, listen to them, and train them. If you’re selling to Enterprise, you have a little more time because velocity is slower, but training is really high. You’re too busy.

Outsourcing Services 211

Outsourcing Services Sales Hiring Scale Sales Recruiting 211

User Pilot

APRIL 29, 2024

Pendo plans to scale. Furthermore, entry-level pricing may also be expensive for small businesses since our target segment is mid-market and enterprise SaaS companies. Userpilot pricing We use transparent pricing while offering plans for mid-market and enterprise SaaS companies. Setting trigger conditions in Userpilot.

Software Review 94

Software Review Scale AI Mobile 94

Audacix

OCTOBER 19, 2023

This documentation is crucial for compliance, audits, and future reference. Rapid7 InsightVM Rapid7 InsightVM is a versatile and scalable vulnerability management solution designed to cater to enterprises across various industries. Grouping for Assets Option for implementation of role-based access controls. Free trial available.

Underperforming Technical Team 40

Underperforming Technical Team Enterprise Software Management 40

Audacix

OCTOBER 19, 2023

This documentation is crucial for compliance, audits, and future reference. Rapid7 InsightVM Rapid7 InsightVM is a versatile and scalable vulnerability management solution designed to cater to enterprises across various industries. Grouping for Assets Option for implementation of role-based access controls. Free trial available.

Underperforming Technical Team 40

Underperforming Technical Team Enterprise Software Management 40