FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. What if, instead of spending so much time making your payment stack work for you, your developers could focus on your product? And this leads to our third point.

Merchant Services 148

Merchant Services Outsourcing Services Payment Services SaaS Payments 148

Stax

MAY 13, 2025

Transparent contracts and customer support Hidden fees, long-term lock-ins, and vague terms can turn a payment processor into a liability. Look for providers that offer clear pricing, straightforward contracts, and responsive support. Over time, those costs can add up and eat into your margins.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

User Pilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. Who is WalkMe Mobile best for?

Mobile 76

Mobile Software Review Technical Review Pricing 76

How To Buy Saas

DECEMBER 20, 2024

Expense Management: SaaS companies have to spend often on various aspects like product development, marketing costs, customer support facilities, and much more. You can work on developing cash flow forecasts and try to automate your billing and payment processes to smoothen this process and improve efficiency.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

FastSpring

APRIL 23, 2024

FastSpring includes global payment processing and recurring revenue management, of course, but the platform also takes care of the end-to-end checkout process, including optimization of your checkout flow, collecting and remitting sales tax and VAT, localization, fraud prevention, global compliance, and more.

Payment Methods 143

Payment Methods Payment Services Merchant Services Payment Solutions 143

BetterCloud

MARCH 17, 2025

SaaS budgeting checklist In addition to the amount of money you already spend on SaaS, you should also check: Term lengths of your current contracts How many seats do you get for each application How often these applications are used Who manages the application for each department This will give you a more clear snapshot of your SaaS situation.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

FastSpring

JANUARY 5, 2021

You’re probably more interested in developing new products and creating business solutions. Global Compliance. Customization. Compliance. Specifically, you need to find a platform that manages compliance for: GDPR. It allows you to conduct business with EU-based customers through your online store.

Payment Methods 125

Payment Methods Payment Solutions Payment Services Payments 125

SaaStr

OCTOBER 15, 2019

At Mapistry, moving upmarket is exactly what CEO, Allie Janoch, set out to do two years ago and in this talk, she and Lauren Alexander, Mapistry’s VP of Marketing and Demand Generation, will share the playbook they have developed for generating warm leads in a market of buyers unused to purchasing software.

Underperforming Technical Team 218

Underperforming Technical Team Sales Hiring SMB Enterprise 218

Stax

APRIL 18, 2024

TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. While they operate under different business models, ISVs and SaaS share similarities in software development, cross-platform accessibility, and industry reach. Learn More What are ISVs?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

FastSpring

JANUARY 9, 2023

A MoR also takes the lead on chargebacks, tax audits, legal compliance, and more. Making it all work together puts a massive strain on the development team. Finally, you’ll need to maintain a large team of tax and legal experts to maintain global compliance (because solutions like Stripe don’t help with any legalities).

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

How To Buy Saas

SEPTEMBER 3, 2024

Are you struggling to keep up with the ever-increasing volume of contract management processes? If yes, then it is time to invest in B2B SaaS contract management software! They will help with effective solutions to help you manage contracts better, automate manual processes, and curb risks and mistakes.

Payment Solutions 52

Payment Solutions Outsourced Development SaaS Payments Payment Services 52

Stax

DECEMBER 6, 2024

Worldpay generally offers a three-year contract with early termination fees ranging from $95 to $295 per location, depending on when the contract is terminated. Through this partnership, Stax provides businesses with cutting-edge payment technology , cost-saving solutions, and dedicated customer support.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

How To Buy Saas

MAY 27, 2025

For SaaS founders, product managers, developers, and tech enthusiasts, knowing the difference matters. Its flexible and can be adapted to countless tasks, but it typically requires a developer or platform to harness that power for a specific purpose. Integration Effort and Time-to-Market Building with an LLM (raw) requires development.

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

How To Buy Saas

MAY 21, 2025

All the leading platforms reviewed below like Workable, Greenhouse, and Breezy HR are SaaS solutions that serve companies globally with multi-language support and compliance features (e.g., Customer Support Slowness: Some users report that Breezys support can be slow to respond during peak times.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Neil Patel

DECEMBER 5, 2020

Phoneburner – Best for Remote Teams VanillaSoft – Best for Outbound Sales Voicent Cloud – Best Standalone Auto Dialer Software Mojo – Best for SMB Sales RingCentral – Best for Compliance Kixie – Best for Local Presence. Compliance. Be conscious of compliance, but don’t stress too much.

Software Review 143

Software Review Software Scale compliance 143

User Pilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Sales Hacker

FEBRUARY 2, 2021

Companies often use this model with specialized products with high price points and usually require more training and customer support. Security : Are all data fully protected and in compliance with privacy policies? Support : Is there access to customer support 24/7? Research your ideal customer!

Scale 112

Scale Enterprise Marketing Sales 112

User Pilot

MARCH 21, 2023

TL;DR Application analytics is the process of collecting and analyzing product usage data to inform product development. Tracking product usage at all customer journey touchpoints is necessary to develop fully-satisfying user experiences. If you're after the answers to these two questions, we've got you covered.

Management 98

Management Technical Review Outsourced Development Mobile 98

User Pilot

NOVEMBER 29, 2023

The best product research tool for your business can provide the data you need to make informed decisions for product development , allow you to conduct market research, and mitigate risks associated with product launches. A tool designed for creating an ideal user persona to guide product development and build a user journey map.

Strategy 104

Strategy Scale Outsourced Development Market Research 104

BetterCloud

SEPTEMBER 26, 2024

Leveraging our $35B+ contract database, BetterCloud is able to deliver you the exact insights you need when entering the negotiation process. Unlike other benchmarking tools that rely on limited datasets or theoretical models, BetterRenewal taps into our vast repository of real-world contracts. Enter BetterRenewal.

Payment Solutions 52

Payment Solutions Payment Services Software SaaS Payments 52

ChurnZero

JANUARY 13, 2022

“Not only have we accomplished major milestones in terms of organic growth, but our acquisitions have made us a force within the compliance industry. I am excited to bring a new focus to customer success within our organization, helping to drive excellence in every aspect of our business.” Follow Matt on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

FastSpring

SEPTEMBER 19, 2024

Companies can serve as their own MoR, but many opt to outsource that responsibility to a company like Digital River or FastSpring to sell goods and services on their behalf. But you’ll need to make up the difference in services lost, including tax compliance, fraud management, and more.

Merchant Services 78

Merchant Services Payment Methods Payment Services Payments 78

User Pilot

MARCH 29, 2023

Its analytics are better-developed than Userflow, but all its plans are more expensive. Reviewers praise it for its functionality, intuitive user interface, ease of implementation, and exemplary customer support. From the ease of implementation to the intuitive UI to the friendly, responsive support by the lovely Elise!

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98

User Pilot

MAY 8, 2024

Enterprise : Userpilot uses a custom pricing model for the Enterprise plan. It includes all the features in the Growth plan plus SAML SSO and activity logs, custom roles and permissions, priority support, security audit and compliance, custom contract and SLA, and premium integrations.

Engagement 105

Engagement AI Search Software Review AI 105

SaaStr

JULY 2, 2019

I manage North America sales for Slack, and I’m joined by my colleague Dannie Herzberg, who runs mid-market sales in our sales development team. A third bucket actually guides how we’ve built our sales development program here. Kevin : Great to be here on the kick off session for SaaStr 2019. My name is Kevin Egan.

Enterprise 165

Enterprise Scale Sales Hiring SMB 165

Audacix

JUNE 9, 2023

Static Application Security Testing tools (SAST) SAST application security tools analyze your source code to identify potential security vulnerabilities during the development process. Pricing and support: The tools should offer a range of pricing options and provide strong customer support to help you address any issues that may arise.

Software Review 66

Software Review Software DevOps as a Service AWS 66

User Pilot

MARCH 25, 2024

Finally, accurate valuations are also important for regulatory compliance and taxation purposes. Let me explain: In SaaS, you pour lots of cash into product development upfront. You can do it by: Adopting a customer-centric approach to product development to accommodate user needs and preferences.

SaaS 105

SaaS Customer Lifetime Value Acquisition Churn 105

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. So if you don’t know it, you’re liable to make a mistake or put yourself in a situation where you don’t have to do that, you can outsource.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Natalia Luneva

APRIL 24, 2025

With robust compliance features and international support, Stripe Connect serves as a cornerstone for businesses looking to scale their operations globally. Seamless Onboarding and Verification Process Stripe Connect offers a quick, user-friendly onboarding process that ensures regulatory compliance.

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

User Pilot

MARCH 14, 2024

TL;DR Here’s what to look for to maximize your company’s potential by leveraging advanced retention analytics tools: User segmentation : So you can slice and dice users based on behavior and demographics to develop laser-focused retention strategies. What truly sets Userpilot apart is its outstanding customer support.

Software Review 52

Software Review Retention Technical Review Systems Review 52

User Pilot

MARCH 16, 2024

The platform also helps you announce new product features and collect customer feedback. WalkMe is a digital adoption platform that can help you create frictionless experiences for your customers. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. You’re on a budget.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

With Userpilot, you’ll be able to track both product usage and user behavior to get a holistic view of how customers use your product — which will guide future development, improve the user experience, and inform your growth efforts. What truly sets Userpilot apart is its outstanding customer support.

Software Review 52

Software Review Technical Review Pricing User Experience 52

User Pilot

FEBRUARY 26, 2024

With Userpilot, you’ll be able to track both product usage and user behavior to get a holistic view of how customers use your product — which will guide future development, improve the user experience, and inform your growth efforts. What truly sets Userpilot apart is its outstanding customer support.

Software Review 52

Software Review Pricing Technical Review Onboarding 52

User Pilot

MAY 26, 2024

In-app surveys in UserGuiding While UserGuiding didn’t launch with surveys as a feature, it was added later in the product development cycle and is available to users on all pricing tiers. In-app surveys tend to have higher response rates and offer more accurate insights into the customer experience than email surveys.

Software Review 52

Software Review Underperforming Technical Team Onboarding Pricing 52

User Pilot

OCTOBER 30, 2023

UserGuiding’s resource centers are the closest thing the tool has to dedicated support features while also doubling as a valuable customer education channel (but you’ll need to upgrade to Professional or higher to create more than one resource center). Full customer support access. Chat integrations.

Software Review 52

Software Review AI Search Underperforming Technical Team AI 52

User Pilot

MAY 12, 2024

With Userpilot, you’ll be able to track both product usage and user behavior to get a holistic view of how customers use your product — which will guide future development, improve the user experience, and inform your growth efforts. The platform doesn’t offer any tools to track custom events or set up conversion funnels.

Software Review 52

Software Review SaaS Onboarding Technical Review 52

User Pilot

OCTOBER 30, 2023

UserGuiding pros UserGuiding has quite a few benefits as a product adoption solution, particularly for early-stage SaaS companies that need an easy-to-use starter tool for their small (but growing) team of product developers or marketers. Full customer support access. Features include: Removal of UserGuiding branding.

Software Review 52

Software Review SaaS Technical Review Underperforming Technical Team 52