article thumbnail

SaaS Companies: Four Signs You’ve Outgrown Stripe

FastSpring

Fred is a prior customer of FastSpring and now serves as an advisor. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe. If you’re not getting the support you need, and these issues continue to occur, it might be time to move on. Global compliance, fraud, and risk management.

article thumbnail

Content Services Platforms: The Future-Ready Solution for Managing Content

How To Buy Saas

Compliance burden: Regulatory requirements complicate complex data management, with 67% citing high levels of regulation that hinder day-to-day operations. Enhanced Security and Compliance: Sophisticated security mechanisms safeguard confidential data and guarantee adherence to pertinent industry guidelines.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is Psychographic Data?

User Pilot

Feedback from customer support teams. Incorporating third-party psychographic data and a company’s proprietary analytics, for instance, by integrating tools like Mailchimp, aids in compiling a comprehensive customer behavior profile. That, indeed, is a bounty of customer insights! Focus groups. Market research.

Data 52
article thumbnail

FSM Software: 7 Growth Tips for Field Service Management Software Providers

Stax

You can write a case study by interviewing a client, stating their challenges before using your product, and showing how your product was the solution they were looking for. For example, let’s say one of your HVAC clients had issues with field service team tracking, work order management, and customer invoicing.

article thumbnail

Accelerating Value From Customer Success Technology: An Interview With Jason Bouros

Valuize Consulting

“My first job ever was at Canadian Tire while I was in high school but my first official job in product ownership was with a global compliance company. Are you ready to boost the effectiveness, efficiency and scalability of your Customer Success processes and projects?

article thumbnail

What Is Loyalty Segmentation? The Ultimate 2024 Guide

User Pilot

Tracking and improving customer loyalty helps increase customer retention and revenue growth. Several factors can drive customer loyalty, including: Product value. Customer support. The RFM analysis lets you identify 4 main loyalty-based customer segments: Loyal customers. Valuable customers.

article thumbnail

Market Gaps: 10 Ways to Spot Untapped Customer Needs

User Pilot

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets. Spotting market gaps: interview invite.