SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. We have to move faster, we have to release software faster, we have to have we have to have automation, dev ops and security built-in. Megan Leuders: Well perfect.

Cloud 167

Cloud Scale Trends Machine Learning 167

ProfitWell

DECEMBER 17, 2019

Your top subscription news. So the question for you is: Do your organization’s strategic objectives require a refresh of your company culture? If so, you can start by creating a change plan that incorporates these five steps: Identify the values and behaviors your culture should embody. And Dan Martell talks upsells.

Subscription 52

Subscription Payment Features Company Culture Leadership 52

SaaStr

JULY 25, 2021

The reason I contemplated doing it because I really want to be involved in cutting edge technology and work with smart people. And the third thing is what is it about the product or the business model that they’re basically contemplating that gives them a very defendable technology advantage? Dev Ittycheria: Exactly.

Sales Recruiting 251

Sales Recruiting Sales Hiring Scale VP of Engineering 251

SaaStr

NOVEMBER 28, 2019

We raised our seed funding in August, 2008 just I think the month before everything almost broke down and we started as of very small for a humble, like probably most startups actually we started as a spinoff from the university of Brussels, where the four founders were doing research on semantic technology. It can order subscription.

Sales Hiring 174

Sales Hiring Scale Sales Recruiting Government 174

Totango

FEBRUARY 10, 2021

Prioritize a Culture of Customer Success. An environment that nourishes customer success starts with your company culture. Renewal: the process by which a customer decides to purchase from you again or let their relationship with you lapse (such as the decision whether or not to renew a SaaS subscription).

Scale 85

Scale Customer Success Retention Strategy 85

ChurnZero

OCTOBER 4, 2019

We had the right people on our team, but we needed to invest in technology to scale and formalize processes. The customer loves our product, team, and company culture. Instead, many onboarding efforts are ineffective and often are narrowly focused on the technology itself. Q: How have you influenced growth at Bloomfire?

Customer Success 40

Customer Success Sales Hiring Scale Underperforming Technical Team 40

Sales Hacker

APRIL 25, 2019

You can use lead-sourcing technology and sales automation, but you still need people to power those tools. You get industry-leading technology and the expertise to put it to use without paying thousands of dollars extra. The most talented sales teams and the best technology still need input to generate sales. 3) Data Cost.

Outsourcing Services 76

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 76

SaaStr

AUGUST 22, 2020

And at TEAMWERC, our mission is to deliver workplace as a service, helping companies navigate the company’s changing working environments. We’re a full-stack technology-powered brokerage helping usher in the hybrid workplace and the office of the future. Justin Bedecarre: Totally. It’s not prescriptive, right?

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

SaaStr

FEBRUARY 14, 2020

How did her time at Gusto teach her about the right way to build company culture? 308: RevenueCat is managing tens of millions of dollars in mobile subscriptions and growing 20% a month. in this episode, RevenueCat CEO Jacob Eiting discusses managing millions in mobile subscriptions while growing 20% a month.

Scale 183

Scale Sales Hiring B2B Scaling 183

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Technology Enables Strategy; Doesn’t Define It. What if our customers don’t like technology?

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

SEPTEMBER 6, 2019

Jon Herstein: Well, I think it’s a question of degree and I think the concern for a software company, in particular a recurring revenue software company, is when the services revenue becomes too big relative to the size of the subscription revenue. And a lot of people refer to that as revenue mix.

Sales Hiring 130

Sales Hiring Scale Underperforming Technical Team Software Review 130

Sales Hacker

JULY 17, 2018

In addition to significant resource reallocation, ABS also entails a paradigm shift in your company culture. Obviously, that means any mismatch will negatively disrupt both people and profit at your company. Current subscriptions etc. These may be opportunity costs, operational expenses, and attrition rates.

Scale 55

Scale Sales B2C Outsourced Development 55

SmartKarrot

JUNE 15, 2021

Build Data Analytics into Your Company Culture. It needs to be improved at a granular, cultural level. You need to see how well the company embraces data and make it part of the company culture. The rise in business models like subscriptions have made it more important to keep the customer.

Customer Success 19

Customer Success Data Sales Hiring Sales Recruiting 19

Navint

JUNE 4, 2019

Companies in every industry are transitioning to or adding subscription or usage-based models, also known as recurring-business models. To succeed with subscription/ recurring revenue models, companies need to adapt their company cultures and technology.

Revenue 8

Revenue Artificial Intelligence Social Media Company Culture 8

SaaStr

MARCH 20, 2019

I mean I think that if you think about the grand scheme our can be technologies to take technologies that are very first generally speaking, expensive and esoteric and difficult to use, difficult to implement and then over time be able to make them more and more accessible to more and more people.

Underperforming Technical Team 128

Underperforming Technical Team Development Software New CTO 128

Sales Hacker

APRIL 29, 2019

He discusses how Wayfair transforms spaces to mimic company culture. Sam Jacobs : Travis Huff has been leading sales teams and working in sales across financial services and technology for over 20 years. Or is there a subscription element to it? Travis Huff : It’s not a subscription.

Scale 45

Scale Sales B2B Sales Enablement 45

SaaStr

NOVEMBER 12, 2019

The CRO, the chief revenue officer, lives in Denver, but the great thing with technology is that you can have a distributed C-level team and still execute at an amazing level. At Calendly, the COO lives in Charleston, South Carolina. At SalesLoft, the COO lives in San Jose.

Sales Recruiting 163

Sales Recruiting Scale Outsourcing Services Sales Hiring 163

SmartKarrot

APRIL 18, 2023

Robert Half Scaling a customer success team is essential for Saas and technology companies to be able to successfully derive value to customers through their product and service offerings. 10% Perceived company cultural fit. Leverage technology to automate processes and improve efficiency. 30% Interview results.

Scale 10

Scale Customer Success Scaling Sales Hiring 10

SmartKarrot

DECEMBER 18, 2020

4 Increased spending on technology. But instead of spending money on increased headcount, companies are planning to spend heavily on technology. The economies of scale work best with technology. With increased spending, companies are able to automate their customer service efforts.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

4 Increased spending on technology. But instead of spending money on increased headcount, companies are planning to spend heavily on technology. The economies of scale work best with technology. With increased spending, companies are able to automate their customer service efforts.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

MAY 12, 2022

Communication Truth Honesty Value from the product Using technology as a customer success software Empathy Improving customer experience Rewarding loyal customers. A customer engagement manager needs to study their product usage, welcome new clients, contact customers, and renew expired subscriptions.

Interviewing 10

Interviewing Engagement Management Scale 10

SaaStr

MARCH 26, 2019

I know that sounds kind of wonky, which is very Stripe actually, but only 3% of commerce happens online today, which is really shocking when you think about how much technology matters to people’s lives. Some or you guys are looking for a subscription billing, I don’t know if you would have gravitated toward Orbit.

Scale 150

Scale Payment Services Payment Methods Scaling 150

SaaStr

MARCH 18, 2019

I know that sounds kind of wonky, which is very Stripe actually, but only 3% of commerce happens online today, which is really shocking when you think about how much technology matters to people’s lives. Some or you guys are looking for a subscription billing, I don’t know if you would have gravitated toward Orbit.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116